TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax Works Turbo Tax is fairly simple to use. I have been using it for at least 10 years and keep coming back. I would say for more complex returns you should get live assistance, as the prompts in Turbo Tax don't always clarify or help. When I did talk with an expert it was very easy!
Date published: 2021-10-12
Rated 5 out of 5 by from Great Job! Turbotax owesome! She we nice and very helpful on the phone. Very knowledgeable.
Date published: 2021-10-12
Rated 5 out of 5 by from Fist time I did my 1120-S (Business Return) I am very pleased with the Turbo Tax for Business software. For over 20 years I have had a CPA filed my taxes. That process usually costs around $3K. This time I did it myself for about $300.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is the best!!! TurboTax is easy to use, asks all the right questions and allows for adjustments and corrections. It's also fun.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 3168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax will be my go to! Great experts! Quick and Friendly Service! Would use again and most definitely recommend
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great! It was simple and fast. I did not have any problems.
Date published: 2021-10-12
Rated 5 out of 5 by from I added Live advice and audit insurance Usually In have a long but straight forward return that includes income from a Vacation Rental Home. Due to shutting the vacation home down because of Covid my return became very difficult this year. I called the basic Turbo team and got good help but felt I needed more so I added Live Expert help and called them 3-4 times and they all were very profession, gave excellent help and were very friendly. They use the call back system and sometimes called back within 5 minutes or set up a specific return call time. Have a great experience.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax met my needs Overall it was a very good experience. One concern I have is that you currently have a limit on the number of crypto currency transactions a customer can have. For me this is problematic as I barely made the cutoff this year. I wonder if you could offer another tier of service for customers like myself that have a lot of such transactions. I see the crypto market growing significantly in the future and the need to have a service that accommodates for customers like myself is sure to increase.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax continues to be the best! Easy to use even for the more difficult situations
Date published: 2021-10-12
Rated 5 out of 5 by from It's Dope. Growing up, "doing your taxes" was always the thing that everyone told me was the biggest pain in the rear. However, a friend told me to use TurboTax and this is my third or fourth year using them. My taxes have never taken me more than 30-45 minutes and it's a breeze. Couldn't recommend enough.
Date published: 2021-10-12
Rated 4 out of 5 by from Turbo Tax Works Turbo Tax is fairly simple to use. I have been using it for at least 10 years and keep coming back. I would say for more complex returns you should get live assistance, as the prompts in Turbo Tax don't always clarify or help. When I did talk with an expert it was very easy!
Date published: 2021-10-12
Rated 5 out of 5 by from Great Job! Turbotax owesome! She we nice and very helpful on the phone. Very knowledgeable.
Date published: 2021-10-12
Rated 5 out of 5 by from Fist time I did my 1120-S (Business Return) I am very pleased with the Turbo Tax for Business software. For over 20 years I have had a CPA filed my taxes. That process usually costs around $3K. This time I did it myself for about $300.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax is the best!!! TurboTax is easy to use, asks all the right questions and allows for adjustments and corrections. It's also fun.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 3168