TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Turbo Experience was awesome! My turbo experience was awesome! My expert was Valerie and she indeed was SUPERB! Explained every step in great detail . Very knowledgeable, kind and very patient ! I’d use turbo again and hopefully can request Valerie.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax Awesome! The best experience ever! Easy, friendly, and helpful
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for several years. It is easy to use and user friendly.
Date published: 2022-04-05
Rated 4 out of 5 by from Generally it works great Works pretty good. Sad to see some features are moved to the more expensive version. Also, the support area hasn't been updated as it should for newer situations. Example: I haven't received my 2020 refund and IRS requires I put in $0 for 2020 AGI RIGHT AT the time I'm submitting/efiling my return(not earlier in the process). Kept searching support for where to key this in. Finally found the answer after "Googling" the question.
Date published: 2022-04-05
Rated 4 out of 5 by from Why does Turbo Tax keep updating? In general it is good. But I don't understand why it keeps updating whenever it is opened even though there is no change.
Date published: 2022-04-05
Rated 5 out of 5 by from works i guess the system works for what it is just a lot of back and forth
Date published: 2022-04-05
Rated 5 out of 5 by from Great Experience Nancy did a terrific job and made the process simple and understandable.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo Tax is very time consuming It took me forever to try to get things entered. The instructions were confusing and hard to understand. Even now, I'm not sure if the returns are correct. It took forever to accomplish and it kept taking me to places that I didn't need
Date published: 2022-04-05
Rated 5 out of 5 by from Great Service I overall had a great experience; I normally file with a CPA, and it is much cheaper in these parts, but the last few years I have used turbo tax and just didn't feel comfortable filing on my own this year. Overall, I received great service and my return was filed in a timely fashion.
Date published: 2022-04-05
Rated 5 out of 5 by from Very easy to use! Have used for a couple years now, and it is easy to use.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 3162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Turbo Experience was awesome! My turbo experience was awesome! My expert was Valerie and she indeed was SUPERB! Explained every step in great detail . Very knowledgeable, kind and very patient ! I’d use turbo again and hopefully can request Valerie.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax Awesome! The best experience ever! Easy, friendly, and helpful
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to Use I have used Turbo Tax for several years. It is easy to use and user friendly.
Date published: 2022-04-05
Rated 4 out of 5 by from Generally it works great Works pretty good. Sad to see some features are moved to the more expensive version. Also, the support area hasn't been updated as it should for newer situations. Example: I haven't received my 2020 refund and IRS requires I put in $0 for 2020 AGI RIGHT AT the time I'm submitting/efiling my return(not earlier in the process). Kept searching support for where to key this in. Finally found the answer after "Googling" the question.
Date published: 2022-04-05
Rated 4 out of 5 by from Why does Turbo Tax keep updating? In general it is good. But I don't understand why it keeps updating whenever it is opened even though there is no change.
Date published: 2022-04-05
Rated 5 out of 5 by from works i guess the system works for what it is just a lot of back and forth
Date published: 2022-04-05
Rated 5 out of 5 by from Great Experience Nancy did a terrific job and made the process simple and understandable.
Date published: 2022-04-05
Rated 1 out of 5 by from Turbo Tax is very time consuming It took me forever to try to get things entered. The instructions were confusing and hard to understand. Even now, I'm not sure if the returns are correct. It took forever to accomplish and it kept taking me to places that I didn't need
Date published: 2022-04-05
Rated 5 out of 5 by from Great Service I overall had a great experience; I normally file with a CPA, and it is much cheaper in these parts, but the last few years I have used turbo tax and just didn't feel comfortable filing on my own this year. Overall, I received great service and my return was filed in a timely fashion.
Date published: 2022-04-05
Rated 5 out of 5 by from Very easy to use! Have used for a couple years now, and it is easy to use.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 3162