TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Helpful expert I had a good experience with Richard, the tax expert who helped me out with my state returns. He was very friendly and helpful
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is the BEST!!! Excellent service! The best! Loretta is awesome!!!
Date published: 2021-05-03
Rated 4 out of 5 by from Works just fine but State wise? why the charge? All is very good except the charging for the state filing (not even one as before)
Date published: 2021-05-03
Rated 5 out of 5 by from very good package A complicated but easy to use process. I will tell others about the process.
Date published: 2021-05-03
Rated 2 out of 5 by from CD or Download not the best The download did not transfer to my existing account. Also, I could not E-file for the first time since I started using Turbo Tax.
Date published: 2021-05-03
Rated 1 out of 5 by from Disappointed in the service this year I'm disappointed in my Turbo Tax experience this year. I paid for the full service, even after doing my of my return myself, so that I could have extra confidence that it was done properly. My initial CPA never informed me that I had a two week window to review my filing before it would get closed and I would essentially have to start all over again with someone else. I'm told they sent me a message to that effect but then they closed the file before I even had a chance to read it. My second CPA was great and helped redid my return quickly... but she asked me more and different questions than the first CPA which is concerning for me and makes me loose confidence in the entire process coming off of a unique tax year. It might be time for me to establish a relationship with a local CPA.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Premiere Very user friendly and provides excellent guidance throughout return
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to use As with previous years, utilizing TurboTax was a great experience.
Date published: 2021-05-03
Rated 4 out of 5 by from Been using Turbo Tax for 11 years. Turbo Tax is a great product, importing the previous info, and providing year too year comparisons and reminders.
Date published: 2021-05-03
Rated 4 out of 5 by from Good experience Easy to walk through but wish I could print hard copy
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Helpful expert I had a good experience with Richard, the tax expert who helped me out with my state returns. He was very friendly and helpful
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is the BEST!!! Excellent service! The best! Loretta is awesome!!!
Date published: 2021-05-03
Rated 4 out of 5 by from Works just fine but State wise? why the charge? All is very good except the charging for the state filing (not even one as before)
Date published: 2021-05-03
Rated 5 out of 5 by from very good package A complicated but easy to use process. I will tell others about the process.
Date published: 2021-05-03
Rated 2 out of 5 by from CD or Download not the best The download did not transfer to my existing account. Also, I could not E-file for the first time since I started using Turbo Tax.
Date published: 2021-05-03
Rated 1 out of 5 by from Disappointed in the service this year I'm disappointed in my Turbo Tax experience this year. I paid for the full service, even after doing my of my return myself, so that I could have extra confidence that it was done properly. My initial CPA never informed me that I had a two week window to review my filing before it would get closed and I would essentially have to start all over again with someone else. I'm told they sent me a message to that effect but then they closed the file before I even had a chance to read it. My second CPA was great and helped redid my return quickly... but she asked me more and different questions than the first CPA which is concerning for me and makes me loose confidence in the entire process coming off of a unique tax year. It might be time for me to establish a relationship with a local CPA.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax Premiere Very user friendly and provides excellent guidance throughout return
Date published: 2021-05-03
Rated 5 out of 5 by from Easy to use As with previous years, utilizing TurboTax was a great experience.
Date published: 2021-05-03
Rated 4 out of 5 by from Been using Turbo Tax for 11 years. Turbo Tax is a great product, importing the previous info, and providing year too year comparisons and reminders.
Date published: 2021-05-03
Rated 4 out of 5 by from Good experience Easy to walk through but wish I could print hard copy
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3161