TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is helpful Most of my connection to Turbo Tax has been helpful. However I have to remember it is a machine and that is periodically annoying. I wrote a book some time ago, and get a very small royalty. On Tax forms it says "if business has no other name, leave blank". I do not own a business. Turbo Tax would NOT let me file my returns with a blank, [even though the tax form itself says to leave blank]. I finally put my name in there and the machine let me file my taxes. We went round in circles about five times until I gave in to the machine.
Date published: 2021-04-15
Rated 5 out of 5 by from It got the Job Done Well I hate paper work and can not understand why, in a world where we are all connected, this info is not already at the IRS and we have to do this every year. It is insane!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from great easy to follow along, great instructions, the ability to upload a file of the W2 is very helpful and makes things more expedient
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is 5 star Jaynee was awesome and helped me every step of the way.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax saves me from headache. Turbo Tax is a great place to get your taxes done, either if you know what to do or not it has a path for you. I wouldn't know what to do without the help and knowledge I gain from it.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and Intuitive I have been using Turbotax for many years now and I am still impressed at how they can take an overly complicated process like taxes and streamline it into something that is clear.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy to use. Knowledgable staff, will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3155
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is helpful Most of my connection to Turbo Tax has been helpful. However I have to remember it is a machine and that is periodically annoying. I wrote a book some time ago, and get a very small royalty. On Tax forms it says "if business has no other name, leave blank". I do not own a business. Turbo Tax would NOT let me file my returns with a blank, [even though the tax form itself says to leave blank]. I finally put my name in there and the machine let me file my taxes. We went round in circles about five times until I gave in to the machine.
Date published: 2021-04-15
Rated 5 out of 5 by from It got the Job Done Well I hate paper work and can not understand why, in a world where we are all connected, this info is not already at the IRS and we have to do this every year. It is insane!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from great easy to follow along, great instructions, the ability to upload a file of the W2 is very helpful and makes things more expedient
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is 5 star Jaynee was awesome and helped me every step of the way.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax saves me from headache. Turbo Tax is a great place to get your taxes done, either if you know what to do or not it has a path for you. I wouldn't know what to do without the help and knowledge I gain from it.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy and Intuitive I have been using Turbotax for many years now and I am still impressed at how they can take an overly complicated process like taxes and streamline it into something that is clear.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy to use. Knowledgable staff, will use again.
Date published: 2021-04-15
Rated 5 out of 5 by from Low Income Users = Free = Awesome Fairly simple walk through to finish both Federal and State taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is AWESOME I like the way it goes through every option & question to make it easier.
Date published: 2021-04-15
Rated 4 out of 5 by from I'm Still A Turbo-Tax User From the Beginning I've been using Turbo-Tax since Turbo-Tax came into existence and my taxes have always been verified to be correct. One issue that I had last year and this year as well, is that every time updates came in, I've had to go and re-enter the software authorization code which was frustrating. Last year was worse because the 2019 software would not read my 2018 return and I had to call customer service several times to get it fixed because my federal form kept being rejected. This year things have worked much better.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3155