TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from love it!! i had an issue that i wasnt certain about., I called, spoke with a man, he seemed to rush me, and didnt want to take over my computer, (which seemed odd to me, as i have done it in the past) i was wanting to change my method of payment, he said the only way was to delete everything then start over! reallY??? i said, no no , i called back got someone else, who was 100 times better than he was!! his name was paul, and because of him, i will be able to sleep tonight!! thank you for your patience Paul.. xo
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is great and easy! It was simple and quick! I’m happy as usual, will use again next year!
Date published: 2021-04-14
Rated 4 out of 5 by from Easy to use Once I was able to connect your live expert was very helpful.
Date published: 2021-04-14
Rated 5 out of 5 by from Quick and Easu With a simple refund with no dependents it was a quick and easy process.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax Awesome User friendly and easy to use. Questions were answered quickly
Date published: 2021-04-14
Rated 3 out of 5 by from Watch out for Processing Fee Watch out the processing fee for paying with your refund - Turbo Tax charges $40. It is cheaper to pay directly. I don't know if that is a new fee or I didn't realize it last year.
Date published: 2021-04-14
Rated 4 out of 5 by from Very good but could be better It would save me a lot of time if I could "match and merge" my individual tax-software transactions with the corresponding forms derived from my previous year's return. This applies to 1099s, charitable contributions, Schedule E's, etc.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Excellent First time using TurboTax in many years, and was impressed with how easy it is to use. The interface is intuitive, intelligent, and forgiving if needed. The "knowledge" the program packs makes it seem as if there's a tax accountant at my desk. Very, very fine example of how good software can be.
Date published: 2021-04-14
Rated 3 out of 5 by from Works - Experts are great. I value the live expert help above everything else it provides.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is helpful Turbo tax is very helpful and great customer service.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love it!! i had an issue that i wasnt certain about., I called, spoke with a man, he seemed to rush me, and didnt want to take over my computer, (which seemed odd to me, as i have done it in the past) i was wanting to change my method of payment, he said the only way was to delete everything then start over! reallY??? i said, no no , i called back got someone else, who was 100 times better than he was!! his name was paul, and because of him, i will be able to sleep tonight!! thank you for your patience Paul.. xo
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is great and easy! It was simple and quick! I’m happy as usual, will use again next year!
Date published: 2021-04-14
Rated 4 out of 5 by from Easy to use Once I was able to connect your live expert was very helpful.
Date published: 2021-04-14
Rated 5 out of 5 by from Quick and Easu With a simple refund with no dependents it was a quick and easy process.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax Awesome User friendly and easy to use. Questions were answered quickly
Date published: 2021-04-14
Rated 3 out of 5 by from Watch out for Processing Fee Watch out the processing fee for paying with your refund - Turbo Tax charges $40. It is cheaper to pay directly. I don't know if that is a new fee or I didn't realize it last year.
Date published: 2021-04-14
Rated 4 out of 5 by from Very good but could be better It would save me a lot of time if I could "match and merge" my individual tax-software transactions with the corresponding forms derived from my previous year's return. This applies to 1099s, charitable contributions, Schedule E's, etc.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Excellent First time using TurboTax in many years, and was impressed with how easy it is to use. The interface is intuitive, intelligent, and forgiving if needed. The "knowledge" the program packs makes it seem as if there's a tax accountant at my desk. Very, very fine example of how good software can be.
Date published: 2021-04-14
Rated 3 out of 5 by from Works - Experts are great. I value the live expert help above everything else it provides.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is helpful Turbo tax is very helpful and great customer service.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3154