TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from happy taxes very pleased with service i will use them again next year
Date published: 2022-03-31
Rated 5 out of 5 by from Used turbo tax since like 2015 only thing I’ll use Love it so easy and gets the best results wouldn’t want to use any other tax site ever!!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from NOT IMPRESSED I FEEL THAT YOUR SOFTWARE IS SCAMMY- UPGRADE HERE,PAY THIS THIS HERE. CHARGING FOR STATE FILE45 PLUS $25 TO EFILE IS A RIP OFF -CONSIDERING THAT YOU CAN GET IT DONE IN 15 MINUTES YOURSELF...... WOULD NOT USE AGAIN
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax Filing The process was a little rocky for my second year of filing with Turbo Tax. I had an issue with the question asking to submit 1099 R and asking if I had taken any disaster distributions where I pressed no but the issue kept repeating. The issue was resolved by pretty much clearing what I filled out initially which I had accidentally pressed yes in that question but then said no —and starting over. This is not the best option for everyone but it worked for me. I appreciate the rep who walked me through the process over the phone but it was definitely an hour I could have used elsewhere so if resolutions could be written out in the FAQs that would be helpful in the long run. With Turbo Tax being a more tech savvy filing method, having technical issues like that doesn’t reflect well on the company and its services.
Date published: 2022-03-31
Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
Rated 1 out of 5 by from Definitly NOT awesome last year had it problems but this year was a disaster. 1. The Premier did not work for downloading my financial organization's forms. Had to download them manually and populate the convoluted ESPP myself... waste of money to purchase something that did work 2. Besides the glitches in the program... always wanting me to start from the beginning and having to move forward through all the previous work... in the end it would not let my pay for just the state, ($25.00). The software kept adding the $45 for the audit insurance I did not want. ended up have to use a CC to pay the bill so I could efile my taxes. I have been using TT for over 20 years and after the last 2 years will never again, I'm done!
Date published: 2022-03-31
Rated 5 out of 5 by from 2022 service was great, my withholding advice not My service this year was quick and efficient. I based my withholding on the advice of my preparer last year and was not expecting it to be so light. I think I have a little better understanding of my position for next year.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and if you need help it's available
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3147
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from happy taxes very pleased with service i will use them again next year
Date published: 2022-03-31
Rated 5 out of 5 by from Used turbo tax since like 2015 only thing I’ll use Love it so easy and gets the best results wouldn’t want to use any other tax site ever!!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from NOT IMPRESSED I FEEL THAT YOUR SOFTWARE IS SCAMMY- UPGRADE HERE,PAY THIS THIS HERE. CHARGING FOR STATE FILE45 PLUS $25 TO EFILE IS A RIP OFF -CONSIDERING THAT YOU CAN GET IT DONE IN 15 MINUTES YOURSELF...... WOULD NOT USE AGAIN
Date published: 2022-03-31
Rated 3 out of 5 by from Turbo Tax Filing The process was a little rocky for my second year of filing with Turbo Tax. I had an issue with the question asking to submit 1099 R and asking if I had taken any disaster distributions where I pressed no but the issue kept repeating. The issue was resolved by pretty much clearing what I filled out initially which I had accidentally pressed yes in that question but then said no —and starting over. This is not the best option for everyone but it worked for me. I appreciate the rep who walked me through the process over the phone but it was definitely an hour I could have used elsewhere so if resolutions could be written out in the FAQs that would be helpful in the long run. With Turbo Tax being a more tech savvy filing method, having technical issues like that doesn’t reflect well on the company and its services.
Date published: 2022-03-31
Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
Rated 1 out of 5 by from Definitly NOT awesome last year had it problems but this year was a disaster. 1. The Premier did not work for downloading my financial organization's forms. Had to download them manually and populate the convoluted ESPP myself... waste of money to purchase something that did work 2. Besides the glitches in the program... always wanting me to start from the beginning and having to move forward through all the previous work... in the end it would not let my pay for just the state, ($25.00). The software kept adding the $45 for the audit insurance I did not want. ended up have to use a CC to pay the bill so I could efile my taxes. I have been using TT for over 20 years and after the last 2 years will never again, I'm done!
Date published: 2022-03-31
Rated 5 out of 5 by from 2022 service was great, my withholding advice not My service this year was quick and efficient. I based my withholding on the advice of my preparer last year and was not expecting it to be so light. I think I have a little better understanding of my position for next year.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and if you need help it's available
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3147