TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Easy to use, but never got my money Easy to use, friendly visuals, but at the end of filing they surprise you with a charge. I know everyone needs to be paid, so that's ok. What gets me is that I have used them for two years and didn't get the refund they told me I was getting.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax easier than I thought I had to talk with someone a few times and they were extremely helpful. It didn't take long to correct the issues. I am glad we decided to go with Turbo Tax. Will do so in the future.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service The TurboTax filing system is a real hassle-free system. Easy to track the refund status and get maximum deductions.
Date published: 2022-03-31
Rated 2 out of 5 by from ok complicated when adding a mortgage everything else was pretty easy
Date published: 2022-03-31
Rated 5 out of 5 by from We love Turbo Tax I really love that TurboTax offers explanations for everything. It can be a super stressful time but TurboTax makes things a bit more easy to get through!
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Awesome. The only time I had any difficulty was in the adjustments for the Wisconsin return. This review is the worst part of the process.
Date published: 2022-03-31
Rated 5 out of 5 by from Love Turbo Tax It was easy and informative. I liked how it offered explanations of why and how everything was calculated. Very easy to navigate.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is so easy It makes filing taxes simple as 123. Great product! Filed both federal and state
Date published: 2022-03-31
Rated 5 out of 5 by from Makes Taxes Easy Easy filing and completion with detailed help screens
Date published: 2022-03-31
Rated 3 out of 5 by from 90% OK - 10% Kluge Most of the fundamental questions are straight forward. Some are not, and you need non-tax accountants to read your scripts and give feedback on what is not easily understood and intuitive. Also, your graphics and format look like they are 20-30 years old. One suggestion: Make one of the icons at the masthead a "STOP" or "PAUSE" sign - everyone has to pee once in a while. Get a first-rate graphic artist (outside of TurboTax) with a stellar reputation for the best websites/digital documents. For the third year in a row I mostly sail through the questions and review and come to a screeching halt when trying to pay with my credit card (s), all of which have no information or credit issues. I back-up and do back flips with revised info to make TurboTax happy - to no avail.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3146
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy to use, but never got my money Easy to use, friendly visuals, but at the end of filing they surprise you with a charge. I know everyone needs to be paid, so that's ok. What gets me is that I have used them for two years and didn't get the refund they told me I was getting.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax easier than I thought I had to talk with someone a few times and they were extremely helpful. It didn't take long to correct the issues. I am glad we decided to go with Turbo Tax. Will do so in the future.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service The TurboTax filing system is a real hassle-free system. Easy to track the refund status and get maximum deductions.
Date published: 2022-03-31
Rated 2 out of 5 by from ok complicated when adding a mortgage everything else was pretty easy
Date published: 2022-03-31
Rated 5 out of 5 by from We love Turbo Tax I really love that TurboTax offers explanations for everything. It can be a super stressful time but TurboTax makes things a bit more easy to get through!
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Awesome. The only time I had any difficulty was in the adjustments for the Wisconsin return. This review is the worst part of the process.
Date published: 2022-03-31
Rated 5 out of 5 by from Love Turbo Tax It was easy and informative. I liked how it offered explanations of why and how everything was calculated. Very easy to navigate.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is so easy It makes filing taxes simple as 123. Great product! Filed both federal and state
Date published: 2022-03-31
Rated 5 out of 5 by from Makes Taxes Easy Easy filing and completion with detailed help screens
Date published: 2022-03-31
Rated 3 out of 5 by from 90% OK - 10% Kluge Most of the fundamental questions are straight forward. Some are not, and you need non-tax accountants to read your scripts and give feedback on what is not easily understood and intuitive. Also, your graphics and format look like they are 20-30 years old. One suggestion: Make one of the icons at the masthead a "STOP" or "PAUSE" sign - everyone has to pee once in a while. Get a first-rate graphic artist (outside of TurboTax) with a stellar reputation for the best websites/digital documents. For the third year in a row I mostly sail through the questions and review and come to a screeching halt when trying to pay with my credit card (s), all of which have no information or credit issues. I back-up and do back flips with revised info to make TurboTax happy - to no avail.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3146