TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Good but asks for the money all the time I was filing super simple just W2 report for free originally, in the beginning it asked to choose a recommended plan of 30$ I agreed, in the end by choosing to receive a direct deposit, I got another 40$ fee and now it's 70$. By the way, in the middle when I wanted to talk to someone about one question I wasn't able to because it said I'm not in the right plan. But yet my 30$ plan promised one to one talk that I didn't receive. It also wanted me to provide all SSN and documents to a third party that might represent me in case of identity theft. That's great let's sell our personal info to as many partners of company as possible! In the end I'm paying 70$ for simplest W2 only and no talk one to one service given.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is very easy to use. The main feature of Turbo Tax that I like is that it can walk you through each step so that you don't overlook any item that needs to be reported.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Full Service was stress free My tax adviser was knowledgable and responsive. The process was simple and stress free.
Date published: 2021-04-15
Rated 5 out of 5 by from great I have used Turbo Tax for many years with success and ease.
Date published: 2021-04-15
Rated 5 out of 5 by from So Rad Easy to use, very straight forward layout. Quick and easy!!
Date published: 2021-04-15
Rated 2 out of 5 by from Turbotax is full of errors Amazing Turbotax still doesn't know you don't have to make a Distribution from your IRA's until you are 72... I am 71 any they are suggesting you take the RMD. In some places you have to change your birthdate to update the input and then change you birthday back before you file
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was awesome! My experiance was very easy step by step directions. Thanks TurboTax
Date published: 2021-04-15
Rated 5 out of 5 by from So happy and helpful Quick easy, great way to file. Appreciate all the help.
Date published: 2021-04-15
Rated 5 out of 5 by from I use it every year Makes it an easy process and gets you the most money possible. The best!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax helps stay organized. Although they don't make it easy to check on which state you have as your main download, the rest of the experience is fine.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Good but asks for the money all the time I was filing super simple just W2 report for free originally, in the beginning it asked to choose a recommended plan of 30$ I agreed, in the end by choosing to receive a direct deposit, I got another 40$ fee and now it's 70$. By the way, in the middle when I wanted to talk to someone about one question I wasn't able to because it said I'm not in the right plan. But yet my 30$ plan promised one to one talk that I didn't receive. It also wanted me to provide all SSN and documents to a third party that might represent me in case of identity theft. That's great let's sell our personal info to as many partners of company as possible! In the end I'm paying 70$ for simplest W2 only and no talk one to one service given.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo Tax is very easy to use. The main feature of Turbo Tax that I like is that it can walk you through each step so that you don't overlook any item that needs to be reported.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax Full Service was stress free My tax adviser was knowledgable and responsive. The process was simple and stress free.
Date published: 2021-04-15
Rated 5 out of 5 by from great I have used Turbo Tax for many years with success and ease.
Date published: 2021-04-15
Rated 5 out of 5 by from So Rad Easy to use, very straight forward layout. Quick and easy!!
Date published: 2021-04-15
Rated 2 out of 5 by from Turbotax is full of errors Amazing Turbotax still doesn't know you don't have to make a Distribution from your IRA's until you are 72... I am 71 any they are suggesting you take the RMD. In some places you have to change your birthdate to update the input and then change you birthday back before you file
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was awesome! My experiance was very easy step by step directions. Thanks TurboTax
Date published: 2021-04-15
Rated 5 out of 5 by from So happy and helpful Quick easy, great way to file. Appreciate all the help.
Date published: 2021-04-15
Rated 5 out of 5 by from I use it every year Makes it an easy process and gets you the most money possible. The best!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax helps stay organized. Although they don't make it easy to check on which state you have as your main download, the rest of the experience is fine.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3145