TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Software works well. Pricing too high! The software works well, but it would be great to have more visibility or availability to the tax forms as you work on the taxes. Also, the fees are incredibly high for this product.
Date published: 2022-04-02
Rated 2 out of 5 by from Extremely Difficult to Order the Windows Install For the 2nd year in a row (2020 and 2021), TurboTax's website made it extremely difficult to find the Windows-install version to order. So in 2020, I just went with TurboTax Online for filing and HATED the experience compared with the Windows-install version from the prior 20 or so years (2019 & earlier). As a result, I planned to use a competitive product, not TurboTax, for 2021, but I found that most competitors only offered online filing. Eventually, I found the hidden secret where to order the Windows-install version of TurboTax for 2021.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes it easy I’ve used Turbo Tax for several decades now. It makes the process so easy I can’t imagine going to a professional and paying hundreds of dollars.
Date published: 2022-04-02
Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
Rated 5 out of 5 by from Consistently Easy I get more confident every year with help from Turbo Tax. And having a Tax expert to chat with was a nice experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Very pleased I was very pleased with my experience with turbotax. I feel like it was the smoothest online tax prep source I have used.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax! Easy to use! Have for 7 years ✅ I was going to tried a different one but wasn’t as user friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Everyone that I worked with and spoke to with TurboTax as great. Sarah was very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is better the H&R Block I tried to use H&R Block for my taxes to try a save a few dollars. Won't be doing it again. Thanks TurboTax for being so straightforward and helpful.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3144
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Software works well. Pricing too high! The software works well, but it would be great to have more visibility or availability to the tax forms as you work on the taxes. Also, the fees are incredibly high for this product.
Date published: 2022-04-02
Rated 2 out of 5 by from Extremely Difficult to Order the Windows Install For the 2nd year in a row (2020 and 2021), TurboTax's website made it extremely difficult to find the Windows-install version to order. So in 2020, I just went with TurboTax Online for filing and HATED the experience compared with the Windows-install version from the prior 20 or so years (2019 & earlier). As a result, I planned to use a competitive product, not TurboTax, for 2021, but I found that most competitors only offered online filing. Eventually, I found the hidden secret where to order the Windows-install version of TurboTax for 2021.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes it easy I’ve used Turbo Tax for several decades now. It makes the process so easy I can’t imagine going to a professional and paying hundreds of dollars.
Date published: 2022-04-02
Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
Rated 5 out of 5 by from Consistently Easy I get more confident every year with help from Turbo Tax. And having a Tax expert to chat with was a nice experience.
Date published: 2022-04-02
Rated 4 out of 5 by from Very pleased I was very pleased with my experience with turbotax. I feel like it was the smoothest online tax prep source I have used.
Date published: 2022-04-02
Rated 5 out of 5 by from I like TurboTax! Easy to use! Have for 7 years ✅ I was going to tried a different one but wasn’t as user friendly!
Date published: 2022-04-02
Rated 5 out of 5 by from Great experience Everyone that I worked with and spoke to with TurboTax as great. Sarah was very helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is better the H&R Block I tried to use H&R Block for my taxes to try a save a few dollars. Won't be doing it again. Thanks TurboTax for being so straightforward and helpful.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3144