TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Really simple and faster this year! Streamlined, you know what applies to you and what doesn't. Saved me hours this year. Import function is awesome. From start to finish it took me about 3 hours where it would normally take me about 6 hours or more.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax takes the stress out of taxes! My experience was very positive and I could not have asked for anyone better than Patricia. I feel relieved and satisfied.
Date published: 2022-04-05
Rated 5 out of 5 by from 10/10! TurboTax was genuinely free and easy to use. No extra fees or anything. And the lovely gal, Celia, who helped me out made sure everything was clear, and she helped me to make sure it was all free! Highly recommend this to anyone who sees this review :)
Date published: 2022-04-05
Rated 4 out of 5 by from It's alright, definitely helped clarify It was a lot to file, but I needed to do it for the business I opened last year. It made answering a lot of ambiguous questions easy, although I still needed to look up certain questions. I found the online information wasn't helpful, but I guess if you have a lot of time to research it makes it quicker. I went through things daily to chip away at the questions. Still takes a while, but cheaper than hiring someone for sure.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Very easy to migrate thru. Good help when needed. Very smooth and stress free.
Date published: 2022-04-05
Rated 5 out of 5 by from Fast, Easy, Understandable Many of us feel intimidated by filing taxes with all the information, forms, and numbers to keep track of. But I appreciate how Turbo Tax makes the data easy to understand and provides helpful links to address my questions as they come up in the site.
Date published: 2022-04-05
Rated 1 out of 5 by from Shame on Turbo Tax's help with the IRS rejection Absolutely no help in dealing with multiple IRS rejections. You should have had a clear fact sheet for the reject codes, and a dedicated phone line with EXPERTS to help solve the rationale for rejection.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbox tax was difficult to navigate. The experts were very helpful and polite especially Britaini and Nedra. Could not have completed the form this year without their help.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is awesome! I used the chat feature a few times when I had questions and they were always helpful. Its very easy to use.
Date published: 2022-04-05
Rated 1 out of 5 by from Long wait time and poor communication I decided to try out TurboTax this year since H&R Block had a serious technical issue with their website that prevented me from starting my taxes. I have used their equivalent full service product, trusting a tax professional to prepare my return, for a couple years now. Using the TurboTax live full-service product was somewhat disappointing. From the time I uploaded my documents to actually filing the return, it took a little over 3 weeks. Now I understand and can sympathize that March is a busy time of year for tax professionals. I'm less upset with how long it took, and more with poor communication from my expert. I was left hanging with unanswered messages more than once, leaving me to contact support after 3+ days of waiting to finally prompt a response. The last time was after I was told the return would be ready that day, and then radio silence for days on end. For the price ($460+) this felt like a let-down and I can't really recommend it.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 3136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really simple and faster this year! Streamlined, you know what applies to you and what doesn't. Saved me hours this year. Import function is awesome. From start to finish it took me about 3 hours where it would normally take me about 6 hours or more.
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax takes the stress out of taxes! My experience was very positive and I could not have asked for anyone better than Patricia. I feel relieved and satisfied.
Date published: 2022-04-05
Rated 5 out of 5 by from 10/10! TurboTax was genuinely free and easy to use. No extra fees or anything. And the lovely gal, Celia, who helped me out made sure everything was clear, and she helped me to make sure it was all free! Highly recommend this to anyone who sees this review :)
Date published: 2022-04-05
Rated 4 out of 5 by from It's alright, definitely helped clarify It was a lot to file, but I needed to do it for the business I opened last year. It made answering a lot of ambiguous questions easy, although I still needed to look up certain questions. I found the online information wasn't helpful, but I guess if you have a lot of time to research it makes it quicker. I went through things daily to chip away at the questions. Still takes a while, but cheaper than hiring someone for sure.
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Very easy to migrate thru. Good help when needed. Very smooth and stress free.
Date published: 2022-04-05
Rated 5 out of 5 by from Fast, Easy, Understandable Many of us feel intimidated by filing taxes with all the information, forms, and numbers to keep track of. But I appreciate how Turbo Tax makes the data easy to understand and provides helpful links to address my questions as they come up in the site.
Date published: 2022-04-05
Rated 1 out of 5 by from Shame on Turbo Tax's help with the IRS rejection Absolutely no help in dealing with multiple IRS rejections. You should have had a clear fact sheet for the reject codes, and a dedicated phone line with EXPERTS to help solve the rationale for rejection.
Date published: 2022-04-05
Rated 3 out of 5 by from Turbox tax was difficult to navigate. The experts were very helpful and polite especially Britaini and Nedra. Could not have completed the form this year without their help.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is awesome! I used the chat feature a few times when I had questions and they were always helpful. Its very easy to use.
Date published: 2022-04-05
Rated 1 out of 5 by from Long wait time and poor communication I decided to try out TurboTax this year since H&R Block had a serious technical issue with their website that prevented me from starting my taxes. I have used their equivalent full service product, trusting a tax professional to prepare my return, for a couple years now. Using the TurboTax live full-service product was somewhat disappointing. From the time I uploaded my documents to actually filing the return, it took a little over 3 weeks. Now I understand and can sympathize that March is a busy time of year for tax professionals. I'm less upset with how long it took, and more with poor communication from my expert. I was left hanging with unanswered messages more than once, leaving me to contact support after 3+ days of waiting to finally prompt a response. The last time was after I was told the return would be ready that day, and then radio silence for days on end. For the price ($460+) this felt like a let-down and I can't really recommend it.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 3136