TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use The question mark tools are resourceful. The live chat is also helpful
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax need updating, but still pretty good In previous years it was a little easier. I've used Deluxe for several years and found it great. This year, there were several instances where it asked for information form last year's filing that could have been automatically filled since I filed last year on Turbotax. Instead there were vague prompts to check entries on boxes on other forms that I had to go back and down load and lookup. Also it didn't even always say clearly whether the box on question was on a the State or Federal or forms nor what page. This year was a little frustrating compared to previous experiences. I search online forums to find info and found many others experiencing the same issues. I also wish Intuit offered discounts for return users.
Date published: 2021-02-27
Rated 2 out of 5 by from almost cost me money piece almost cost me money i dont have by asking me to fill out the same w2 twice and it keeps asking if i want to spend more money and wants you to upgrade everytime you click
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT AMD EASY THE HELP RECIEVED GAVE PEACE OF MIND ALL IS RIGHT.
Date published: 2021-02-27
Rated 5 out of 5 by from Well done TurboTax ! The walk thru feature was very helpful and adding an additional state was easy - thank you all for a job well done!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is GREATTT!!!! Nice and easy to use. Step bye step its always there.
Date published: 2021-02-27
Rated 1 out of 5 by from Could Be Just A Little Better! Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy with one exception Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by from Solid Support Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by from Tax time made easy Turbo makes tax filing easy and uncomplicated at a very reasonable cost
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3112
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is easy to use The question mark tools are resourceful. The live chat is also helpful
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax need updating, but still pretty good In previous years it was a little easier. I've used Deluxe for several years and found it great. This year, there were several instances where it asked for information form last year's filing that could have been automatically filled since I filed last year on Turbotax. Instead there were vague prompts to check entries on boxes on other forms that I had to go back and down load and lookup. Also it didn't even always say clearly whether the box on question was on a the State or Federal or forms nor what page. This year was a little frustrating compared to previous experiences. I search online forums to find info and found many others experiencing the same issues. I also wish Intuit offered discounts for return users.
Date published: 2021-02-27
Rated 2 out of 5 by from almost cost me money piece almost cost me money i dont have by asking me to fill out the same w2 twice and it keeps asking if i want to spend more money and wants you to upgrade everytime you click
Date published: 2021-02-27
Rated 5 out of 5 by from GREAT AMD EASY THE HELP RECIEVED GAVE PEACE OF MIND ALL IS RIGHT.
Date published: 2021-02-27
Rated 5 out of 5 by from Well done TurboTax ! The walk thru feature was very helpful and adding an additional state was easy - thank you all for a job well done!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is GREATTT!!!! Nice and easy to use. Step bye step its always there.
Date published: 2021-02-27
Rated 1 out of 5 by from Could Be Just A Little Better! Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy with one exception Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by from Solid Support Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by from Tax time made easy Turbo makes tax filing easy and uncomplicated at a very reasonable cost
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3112