TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WannaS from
Turbotax is easy to use
The question mark tools are resourceful. The live chat is also helpful
Date published: 2021-02-27
Rated 2 out of 5 by
RPPinMD from
Turbo Tax need updating, but still pretty good
In previous years it was a little easier. I've used Deluxe for several years and found it great. This year, there were several instances where it asked for information form last year's filing that could have been automatically filled since I filed last year on Turbotax. Instead there were vague prompts to check entries on boxes on other forms that I had to go back and down load and lookup. Also it didn't even always say clearly whether the box on question was on a the State or Federal or forms nor what page. This year was a little frustrating compared to previous experiences. I search online forums to find info and found many others experiencing the same issues. I also wish Intuit offered discounts for return users.
Date published: 2021-02-27
Rated 2 out of 5 by
dick69420 from
almost cost me money
piece almost cost me money i dont have by asking me to fill out the same w2 twice and it keeps asking if i want to spend more money and wants you to upgrade everytime you click
Date published: 2021-02-27
Rated 5 out of 5 by
ELF2021 from
GREAT AMD EASY
THE HELP RECIEVED GAVE PEACE OF MIND ALL IS RIGHT.
Date published: 2021-02-27
Rated 5 out of 5 by
River Kayaker from
Well done TurboTax !
The walk thru feature was very helpful and adding an additional state was easy - thank you all for a job well done!
Date published: 2021-02-27
Rated 5 out of 5 by
2SHADE from
Turbo Tax is GREATTT!!!!
Nice and easy to use. Step bye step its always there.
Date published: 2021-02-27
Rated 1 out of 5 by
Frank CB from
Could Be Just A Little Better!
Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by
CLBN from
Easy with one exception
Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by
LadiPhotog from
Solid Support
Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by
7340308 from
Tax time made easy
Turbo makes tax filing easy and uncomplicated at a very reasonable cost
All TurboTax® Offerings Reviews - Page 3112
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WannaS from
Turbotax is easy to use
The question mark tools are resourceful. The live chat is also helpful
Date published: 2021-02-27
Rated 2 out of 5 by
RPPinMD from
Turbo Tax need updating, but still pretty good
In previous years it was a little easier. I've used Deluxe for several years and found it great. This year, there were several instances where it asked for information form last year's filing that could have been automatically filled since I filed last year on Turbotax. Instead there were vague prompts to check entries on boxes on other forms that I had to go back and down load and lookup. Also it didn't even always say clearly whether the box on question was on a the State or Federal or forms nor what page. This year was a little frustrating compared to previous experiences. I search online forums to find info and found many others experiencing the same issues. I also wish Intuit offered discounts for return users.
Date published: 2021-02-27
Rated 2 out of 5 by
dick69420 from
almost cost me money
piece almost cost me money i dont have by asking me to fill out the same w2 twice and it keeps asking if i want to spend more money and wants you to upgrade everytime you click
Date published: 2021-02-27
Rated 5 out of 5 by
ELF2021 from
GREAT AMD EASY
THE HELP RECIEVED GAVE PEACE OF MIND ALL IS RIGHT.
Date published: 2021-02-27
Rated 5 out of 5 by
River Kayaker from
Well done TurboTax !
The walk thru feature was very helpful and adding an additional state was easy - thank you all for a job well done!
Date published: 2021-02-27
Rated 5 out of 5 by
2SHADE from
Turbo Tax is GREATTT!!!!
Nice and easy to use. Step bye step its always there.
Date published: 2021-02-27
Rated 1 out of 5 by
Frank CB from
Could Be Just A Little Better!
Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by
CLBN from
Easy with one exception
Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by
LadiPhotog from
Solid Support
Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by
7340308 from
Tax time made easy
Turbo makes tax filing easy and uncomplicated at a very reasonable cost
All TurboTax® Offerings Reviews - Page 3112
Date published: 2021-02-27