TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from SARRAH!! Sarrah is the best, highly recommend her getting a raise!
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome!! I recomend this process to everyone!! Awesome experience!!! I will never do Taxes with a company again, I paid almost 1k to have my taxes completed!!
Date published: 2022-04-06
Rated 5 out of 5 by from STREAMLINED They hold your hand through the whole process and make it streamlined to be able to finish everything in a couple hours if you have all your documents. Super easy to import bank/stock info. I spoke with a live expert and she answered all my questions well.
Date published: 2022-04-06
Rated 3 out of 5 by from Over simplified Three issues. One, after entering all my data, I was told Standard Deduction would be better for me. But I was not shown the alternative amount. Two, at the end, I was told I had an error on 1099-misc. Went back to search for that form, and it is not listed. Three, when I tried to return to the error message, I had to tab through all the sections in the submit section of the return Four, if I only do the standard deduction, I could have done easy file and saved on Turbotax.
Date published: 2022-04-06
Rated 5 out of 5 by from Professional We use turbo tax every year and we are very happy with the results
Date published: 2022-04-06
Rated 3 out of 5 by from Good but tough for complicated returns Personal and business, plus IRAs, plus moving IRAs over to ROTH...all added up to complex return and a few calls to Intuit.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walks you through the tax return step by step and an explanation to each step.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Phatcharintr was professional and knowledgeable when answering my tax related questions. Also, she was responsive when answering my emails and chat responses.
Date published: 2022-04-06
Rated 2 out of 5 by from Confusing Interface! The user interface was not intuitive and not simple to work through. There wasn't good visibility into the progress along the way. I found H&R Block's software to be much more intuitive last year. I also didn't like feeling nickel and dimed to pay for additional states and to e-File for each state. It's one thing to buy the software, but to make 3 separate purchases seemed to lack some forethought.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is okay Second time using it and it went fairly well service was prompt and friendly
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SARRAH!! Sarrah is the best, highly recommend her getting a raise!
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome!! I recomend this process to everyone!! Awesome experience!!! I will never do Taxes with a company again, I paid almost 1k to have my taxes completed!!
Date published: 2022-04-06
Rated 5 out of 5 by from STREAMLINED They hold your hand through the whole process and make it streamlined to be able to finish everything in a couple hours if you have all your documents. Super easy to import bank/stock info. I spoke with a live expert and she answered all my questions well.
Date published: 2022-04-06
Rated 3 out of 5 by from Over simplified Three issues. One, after entering all my data, I was told Standard Deduction would be better for me. But I was not shown the alternative amount. Two, at the end, I was told I had an error on 1099-misc. Went back to search for that form, and it is not listed. Three, when I tried to return to the error message, I had to tab through all the sections in the submit section of the return Four, if I only do the standard deduction, I could have done easy file and saved on Turbotax.
Date published: 2022-04-06
Rated 5 out of 5 by from Professional We use turbo tax every year and we are very happy with the results
Date published: 2022-04-06
Rated 3 out of 5 by from Good but tough for complicated returns Personal and business, plus IRAs, plus moving IRAs over to ROTH...all added up to complex return and a few calls to Intuit.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax walks you through the tax return step by step and an explanation to each step.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review Phatcharintr was professional and knowledgeable when answering my tax related questions. Also, she was responsive when answering my emails and chat responses.
Date published: 2022-04-06
Rated 2 out of 5 by from Confusing Interface! The user interface was not intuitive and not simple to work through. There wasn't good visibility into the progress along the way. I found H&R Block's software to be much more intuitive last year. I also didn't like feeling nickel and dimed to pay for additional states and to e-File for each state. It's one thing to buy the software, but to make 3 separate purchases seemed to lack some forethought.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is okay Second time using it and it went fairly well service was prompt and friendly
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3104