TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by
Lasthand from
FAST AND HELPFUL
they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by
JMOE2021 from
EXCELLENT
VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by
The_Kasl from
Turbo Tax Business: Meh
The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by
Peter14 from
Really amazing and helpful
first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by
null from
explains services well
I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by
2020mook from
TurboTax so so!
Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by
Jenn in ama from
Very user friendly
Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by
Anne63 from
Turbo tax makes it easy to file your taxes.
Turbo tax made it easy, The extra information and the videos are helpful.
All TurboTax® Offerings Reviews - Page 3104
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by
Lasthand from
FAST AND HELPFUL
they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by
JMOE2021 from
EXCELLENT
VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by
The_Kasl from
Turbo Tax Business: Meh
The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by
Peter14 from
Really amazing and helpful
first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by
null from
explains services well
I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by
2020mook from
TurboTax so so!
Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by
Jenn in ama from
Very user friendly
Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by
Anne63 from
Turbo tax makes it easy to file your taxes.
Turbo tax made it easy, The extra information and the videos are helpful.
All TurboTax® Offerings Reviews - Page 3104
Date published: 2021-02-26