TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good to use although poor Customer service I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast, easy, and great tax advice from the staff! All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by from FAST AND HELPFUL they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by from EXCELLENT VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Business: Meh The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by from Really amazing and helpful first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by from explains services well I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by from TurboTax so so! Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax makes it easy to file your taxes. Turbo tax made it easy, The extra information and the videos are helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good to use although poor Customer service I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by from Fast, easy, and great tax advice from the staff! All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by from FAST AND HELPFUL they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by from EXCELLENT VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo Tax Business: Meh The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by from Really amazing and helpful first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by from explains services well I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by from TurboTax so so! Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by from Very user friendly Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax makes it easy to file your taxes. Turbo tax made it easy, The extra information and the videos are helpful.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3104