TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Nice and Simple Software Made the process quick and simple. I enjoyed what Turbo Tax was able to do for me.
Date published: 2022-03-31
Rated 5 out of 5 by from I really enjoyed using TurboTax Live I got a bit stuck in my process of filing myself as this year was a bit more than I have ever had to deal with before. My agent that I got assigned was super helpful in setting me up for filing my taxes.
Date published: 2022-03-31
Rated 1 out of 5 by from Had to switch from Desktop Version to Online Turbo Tax over the years has gotten much more complicated to use. Additionally, I have always used the desktop version until this year when it was missing features that the online version had. I had to redo my taxes all over again in the middle of doing them and pay twice for something I should have only had to pay once for.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use TurboTax makes it easy to file my taxes and save the files.
Date published: 2022-03-31
Rated 5 out of 5 by from With Charles this was a wonderful experience! We were not happy to start with and then they gave us Charles as our Tax Expert. He saved the day. He is extremely knowledgeable and always responded when he said he would. He was perfect.
Date published: 2022-03-31
Rated 1 out of 5 by from Waste of Time Huge waste of time, overly complicated asks for to much information I've never needed to provide in the last 10 years of doing taxes with programs, only in person, and i paid for the state taxes to be included and still had to pay the fee to file. never again
Date published: 2022-03-31
Rated 4 out of 5 by from Easy to use and very helpful with locating. Easy to use and very helpful and easy to locate the proper information needed to file.
Date published: 2022-03-31
Rated 1 out of 5 by from Impossible to fix imported worksheets This is the last time I am using turbotax. It's impossible to fix or even see worksheets that are exported from places like Fidelity or Schwab
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is easy to use. Have been using it for over ten years.
Date published: 2022-03-31
Rated 5 out of 5 by from Suggestions for improvement There are moments when you have to stop working with TurboTax on the computer in order to retrieve some additional information. For example, during the e-file process you have to either already have your previous year's AGI before you or you have to interrupt the work flow in order to retrieve that bit i=of information. The same issue applies to having your credit card and your DL (and, when applicable, your spouse's DL) in order to complete the e-file process. It would be nice to have a statement up front regarding everything you will need to have before beginning the e-file process. Not a big deal, but this little suggestion would be easy to implement and might speed things up as the user approaches the finish line.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nice and Simple Software Made the process quick and simple. I enjoyed what Turbo Tax was able to do for me.
Date published: 2022-03-31
Rated 5 out of 5 by from I really enjoyed using TurboTax Live I got a bit stuck in my process of filing myself as this year was a bit more than I have ever had to deal with before. My agent that I got assigned was super helpful in setting me up for filing my taxes.
Date published: 2022-03-31
Rated 1 out of 5 by from Had to switch from Desktop Version to Online Turbo Tax over the years has gotten much more complicated to use. Additionally, I have always used the desktop version until this year when it was missing features that the online version had. I had to redo my taxes all over again in the middle of doing them and pay twice for something I should have only had to pay once for.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use TurboTax makes it easy to file my taxes and save the files.
Date published: 2022-03-31
Rated 5 out of 5 by from With Charles this was a wonderful experience! We were not happy to start with and then they gave us Charles as our Tax Expert. He saved the day. He is extremely knowledgeable and always responded when he said he would. He was perfect.
Date published: 2022-03-31
Rated 1 out of 5 by from Waste of Time Huge waste of time, overly complicated asks for to much information I've never needed to provide in the last 10 years of doing taxes with programs, only in person, and i paid for the state taxes to be included and still had to pay the fee to file. never again
Date published: 2022-03-31
Rated 4 out of 5 by from Easy to use and very helpful with locating. Easy to use and very helpful and easy to locate the proper information needed to file.
Date published: 2022-03-31
Rated 1 out of 5 by from Impossible to fix imported worksheets This is the last time I am using turbotax. It's impossible to fix or even see worksheets that are exported from places like Fidelity or Schwab
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is easy to use. Have been using it for over ten years.
Date published: 2022-03-31
Rated 5 out of 5 by from Suggestions for improvement There are moments when you have to stop working with TurboTax on the computer in order to retrieve some additional information. For example, during the e-file process you have to either already have your previous year's AGI before you or you have to interrupt the work flow in order to retrieve that bit i=of information. The same issue applies to having your credit card and your DL (and, when applicable, your spouse's DL) in order to complete the e-file process. It would be nice to have a statement up front regarding everything you will need to have before beginning the e-file process. Not a big deal, but this little suggestion would be easy to implement and might speed things up as the user approaches the finish line.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3100