TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and Fast Turbo tax was easy to use, did my moms taxes also. same refund as C.P.A. in about an hour.
Date published: 2021-04-14
Rated 5 out of 5 by from Another Successful Tax Return I've been using TurboTax since the 1990s. It has improved every year and become a great tool. I have total confidence my taxes are correct and they will support me if I overlooked anything. This occurred in 2019 and the Audit support walked me through the error. Turned out to be an easy fix. Thank you for a great product and your dedicated staff.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax awesome guide once again! As always, clear, concise questions, with reviews when not sure if entry was complete.
Date published: 2021-04-14
Rated 5 out of 5 by from Administrative Assistant The process was quick and easy! I got stuck on a form and it was resolved easily.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product. Turbo Tax was easy to understand and instructions were detailed. Explained all reasons for deductions. Will use the product again.
Date published: 2021-04-14
Rated 5 out of 5 by from I love TurboTax! I've used TurboTax for over 12 years and it works great for us!
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful and easy to follow. I have a simple tax return but still had a couple of questions. I was able to get them answered easily without the need to hire a CPA and go to their office.
Date published: 2021-04-14
Rated 4 out of 5 by from easy use Have been using for years. No problems Great value
Date published: 2021-04-14
Rated 5 out of 5 by from Easy Peezy I have been using TurboTax for several years. I have always had a good outcome and confidence with the freedom of doing my own taxes.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is very good, but... I use in on Mac OS 11.2.3 and it has its hiccups. 1. It crashed once; fortunately I was at the very beginning and there was not much work to do it again. I made it a point to execute Save command frequently. 2. Clicking on the image of the created file would not open the program; you have to start the program and open the file. 3. The interview form is very helpful except when the help would be really needed, like the meanders of K-1 form 1065. Expansion of both the interview and the help file would be wonderful. 4. I had to hunt for the form 1099-Q, the progression of the interview did not bring it up. Fortunately I knew that I had to fill it. It was easy to find. 5. The interview did not offer application of refund (state) to the next year payments. I had to transfer to forms and find the appropriate line myself. Those problems, except perhaps help with K-1, are minor and they pale in comparison to the insight that one gains into one's finances while preparing taxes with TurboTax. For that reason the program is excellent.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Fast Turbo tax was easy to use, did my moms taxes also. same refund as C.P.A. in about an hour.
Date published: 2021-04-14
Rated 5 out of 5 by from Another Successful Tax Return I've been using TurboTax since the 1990s. It has improved every year and become a great tool. I have total confidence my taxes are correct and they will support me if I overlooked anything. This occurred in 2019 and the Audit support walked me through the error. Turned out to be an easy fix. Thank you for a great product and your dedicated staff.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax awesome guide once again! As always, clear, concise questions, with reviews when not sure if entry was complete.
Date published: 2021-04-14
Rated 5 out of 5 by from Administrative Assistant The process was quick and easy! I got stuck on a form and it was resolved easily.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product. Turbo Tax was easy to understand and instructions were detailed. Explained all reasons for deductions. Will use the product again.
Date published: 2021-04-14
Rated 5 out of 5 by from I love TurboTax! I've used TurboTax for over 12 years and it works great for us!
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful and easy to follow. I have a simple tax return but still had a couple of questions. I was able to get them answered easily without the need to hire a CPA and go to their office.
Date published: 2021-04-14
Rated 4 out of 5 by from easy use Have been using for years. No problems Great value
Date published: 2021-04-14
Rated 5 out of 5 by from Easy Peezy I have been using TurboTax for several years. I have always had a good outcome and confidence with the freedom of doing my own taxes.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is very good, but... I use in on Mac OS 11.2.3 and it has its hiccups. 1. It crashed once; fortunately I was at the very beginning and there was not much work to do it again. I made it a point to execute Save command frequently. 2. Clicking on the image of the created file would not open the program; you have to start the program and open the file. 3. The interview form is very helpful except when the help would be really needed, like the meanders of K-1 form 1065. Expansion of both the interview and the help file would be wonderful. 4. I had to hunt for the form 1099-Q, the progression of the interview did not bring it up. Fortunately I knew that I had to fill it. It was easy to find. 5. The interview did not offer application of refund (state) to the next year payments. I had to transfer to forms and find the appropriate line myself. Those problems, except perhaps help with K-1, are minor and they pale in comparison to the insight that one gains into one's finances while preparing taxes with TurboTax. For that reason the program is excellent.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3100