TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
CODYJIM from
Awesome!!!!
Very user friendly, way easier than sitting at H&R Block and way cheaper!!
Date published: 2022-04-01
Rated 5 out of 5 by
tbone645 from
Surprised how great it was
Great experience and they let me file for free, very easy to use, and will definitely use this service from now on.
Date published: 2022-04-01
Rated 5 out of 5 by
Lariyah from
TurboTax Great!
TurboTax is great and I will recommended it to family!
Date published: 2022-04-01
Rated 5 out of 5 by
Josh0803 from
Turbo Tax is awesome
Turbo tax was amazing and help me every step of the way. Thank you Lanie for making sure all documents were uploaded.
Date published: 2022-04-01
Rated 5 out of 5 by
RojasJA from
Turbo Tax is more than Good
Is good explaining the why's and hows, it has been improved with the years, other software is confusing I have tried HR and Tax Slayer. Do not force you to take other services.
Date published: 2022-04-01
Rated 3 out of 5 by
SDR60 from
First time use
Thought I was saving cost more than I expected to pay to have done.
Date published: 2022-04-01
Rated 5 out of 5 by
Wilson43Day from
TurboTax
I’m a busy person and my tax expert was kind enough to work around this issue and was always quick to respond and help me if I had an issue.
Date published: 2022-04-01
Rated 4 out of 5 by
Sempop from
Really helpful; might need to pay
I have used Turbotax for the past few years, and it's super helpful. For the most basic services, it is free. However, for most people, it will cost around $30. Given how much the site advertises the "free" part of their services, I reduced the overall rating to four stars. The software, itself, though, is five stars. That said, I find the expense worth it. I also appreciate how I can have my forms checked by their team and my refunds direct deposited into my account after. My whole family uses TurboTax and have never experienced any issues. I recommend it!
Date published: 2022-04-01
Rated 2 out of 5 by
Anonymous87555 from
System driven communication flaws
1. Was canceled from the service without warning. 2. Had to start process over. Was hung up on before even saying hello for a scheduled meeting. 3. Called in to schedule another appointment. Never received call. 4. Called in to schedule another appointment and escalated to a Manager. Was not able to choose the Tax Preparer. The person I spoke with was extremely helpful, understood my tax needs, and I would’ve loved to have worked with her. Had to start the process again. 5. The manager left a message on my voicemail without leaving any contact information and I didn’t get a chance to report these technical problems. I ended up working with Beth who was wonderful and extremely helpful, in spite of all the system flaws she was able to get the job done and reached out to me when she needed something. Please look into these technical details. I’ve used this service for several years and would hate to have to go through this again. Please also leave an option to contact professionals reaching out to your customers.
Date published: 2022-04-01
Rated 5 out of 5 by
Ramey96 from
GOOD
For this to be my first year with turbotax was a great
All TurboTax® Offerings Reviews - Page 3099
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
CODYJIM from
Awesome!!!!
Very user friendly, way easier than sitting at H&R Block and way cheaper!!
Date published: 2022-04-01
Rated 5 out of 5 by
tbone645 from
Surprised how great it was
Great experience and they let me file for free, very easy to use, and will definitely use this service from now on.
Date published: 2022-04-01
Rated 5 out of 5 by
Lariyah from
TurboTax Great!
TurboTax is great and I will recommended it to family!
Date published: 2022-04-01
Rated 5 out of 5 by
Josh0803 from
Turbo Tax is awesome
Turbo tax was amazing and help me every step of the way. Thank you Lanie for making sure all documents were uploaded.
Date published: 2022-04-01
Rated 5 out of 5 by
RojasJA from
Turbo Tax is more than Good
Is good explaining the why's and hows, it has been improved with the years, other software is confusing I have tried HR and Tax Slayer. Do not force you to take other services.
Date published: 2022-04-01
Rated 3 out of 5 by
SDR60 from
First time use
Thought I was saving cost more than I expected to pay to have done.
Date published: 2022-04-01
Rated 5 out of 5 by
Wilson43Day from
TurboTax
I’m a busy person and my tax expert was kind enough to work around this issue and was always quick to respond and help me if I had an issue.
Date published: 2022-04-01
Rated 4 out of 5 by
Sempop from
Really helpful; might need to pay
I have used Turbotax for the past few years, and it's super helpful. For the most basic services, it is free. However, for most people, it will cost around $30. Given how much the site advertises the "free" part of their services, I reduced the overall rating to four stars. The software, itself, though, is five stars. That said, I find the expense worth it. I also appreciate how I can have my forms checked by their team and my refunds direct deposited into my account after. My whole family uses TurboTax and have never experienced any issues. I recommend it!
Date published: 2022-04-01
Rated 2 out of 5 by
Anonymous87555 from
System driven communication flaws
1. Was canceled from the service without warning. 2. Had to start process over. Was hung up on before even saying hello for a scheduled meeting. 3. Called in to schedule another appointment. Never received call. 4. Called in to schedule another appointment and escalated to a Manager. Was not able to choose the Tax Preparer. The person I spoke with was extremely helpful, understood my tax needs, and I would’ve loved to have worked with her. Had to start the process again. 5. The manager left a message on my voicemail without leaving any contact information and I didn’t get a chance to report these technical problems. I ended up working with Beth who was wonderful and extremely helpful, in spite of all the system flaws she was able to get the job done and reached out to me when she needed something. Please look into these technical details. I’ve used this service for several years and would hate to have to go through this again. Please also leave an option to contact professionals reaching out to your customers.
Date published: 2022-04-01
Rated 5 out of 5 by
Ramey96 from
GOOD
For this to be my first year with turbotax was a great
All TurboTax® Offerings Reviews - Page 3099
Date published: 2022-04-01