TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Unresolved data mapping error after support call Spent 2 hours with phone support (case # 476734525) and confirmed there were data transfer errors occurring between the 'Step-by-Step"(S) data entry and Form (F) level. Data entered for box 5 amounts at the "S" level end up in box named '(does not apply) at the "F" level. This would be box 6 on the official IRS form. Similarly amount entered on line 9b "S" level are transferred to box 5 at the "F" level. Attempts to override at the "F" level caused box 5 entry at "S" level to be erased and left blank.
Date published: 2021-04-15
Rated 5 out of 5 by from Better than the Best Very Good and easy to follow would recommend it to friends and family. Keep up the good work.
Date published: 2021-04-15
Rated 2 out of 5 by from Bug in Mortgage calc - not fixed for 2+ years There is a bug in the mortgage interest deduction calculation for high balance loans with refinancing within the tax year. Reported in several threads online... 2+ years ago... never fixed. Moderators closed threads by pointing to a useless answer. Disappointing.
Date published: 2021-04-15
Rated 4 out of 5 by from Very good expericnce using Turbo Tax was a good experience. The service agent was a real expert, resolved the issue politely and quickly.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax actually answered the phone. I needed help amending my taxes and all my questions were answered.
Date published: 2021-04-15
Rated 5 out of 5 by from Janna and TurboTax Team Amazing full service from Janna! Highly recommend using the full service option, easy and saved me $$$$!
Date published: 2021-04-15
Rated 5 out of 5 by from used for years turbo Tax is great that is why is used them for years.
Date published: 2021-04-15
Rated 5 out of 5 by from Still awesome I have been using turbo tax for many years. I tried HR Block last year, and paid them much more than I would have paid if I used turbo tax that year. Turbo your fees are climbing, better slow down or else people will start to go else where.
Date published: 2021-04-15
Rated 5 out of 5 by from Fantastic Extremely helpful in helping complete my taxes. Thank you!
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is Awesome!!! I had an issue with getting my TurboTax loaded onto my laptop but when I finally got it loaded and running as usual it was like a breeze. So easy to use and I got my maximum refund and my stimulus pay too!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3086
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Unresolved data mapping error after support call Spent 2 hours with phone support (case # 476734525) and confirmed there were data transfer errors occurring between the 'Step-by-Step"(S) data entry and Form (F) level. Data entered for box 5 amounts at the "S" level end up in box named '(does not apply) at the "F" level. This would be box 6 on the official IRS form. Similarly amount entered on line 9b "S" level are transferred to box 5 at the "F" level. Attempts to override at the "F" level caused box 5 entry at "S" level to be erased and left blank.
Date published: 2021-04-15
Rated 5 out of 5 by from Better than the Best Very Good and easy to follow would recommend it to friends and family. Keep up the good work.
Date published: 2021-04-15
Rated 2 out of 5 by from Bug in Mortgage calc - not fixed for 2+ years There is a bug in the mortgage interest deduction calculation for high balance loans with refinancing within the tax year. Reported in several threads online... 2+ years ago... never fixed. Moderators closed threads by pointing to a useless answer. Disappointing.
Date published: 2021-04-15
Rated 4 out of 5 by from Very good expericnce using Turbo Tax was a good experience. The service agent was a real expert, resolved the issue politely and quickly.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax actually answered the phone. I needed help amending my taxes and all my questions were answered.
Date published: 2021-04-15
Rated 5 out of 5 by from Janna and TurboTax Team Amazing full service from Janna! Highly recommend using the full service option, easy and saved me $$$$!
Date published: 2021-04-15
Rated 5 out of 5 by from used for years turbo Tax is great that is why is used them for years.
Date published: 2021-04-15
Rated 5 out of 5 by from Still awesome I have been using turbo tax for many years. I tried HR Block last year, and paid them much more than I would have paid if I used turbo tax that year. Turbo your fees are climbing, better slow down or else people will start to go else where.
Date published: 2021-04-15
Rated 5 out of 5 by from Fantastic Extremely helpful in helping complete my taxes. Thank you!
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is Awesome!!! I had an issue with getting my TurboTax loaded onto my laptop but when I finally got it loaded and running as usual it was like a breeze. So easy to use and I got my maximum refund and my stimulus pay too!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3086