TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Prior year tax prep
Married life
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Erindan from
Another great year of using Turbo Tax
I love Turbo Tax and the easy step by step direction and instruction. I also like the help features and more explanation tabs.
Date published: 2021-02-17
Rated 4 out of 5 by
Mushka66 from
Pretty easy, a couple comments/suggestions
I've self filed with Turbo for a few years now. This year, I realize your fees are a bit higher for self filing that your competition. Also, I could not figure out why the system doubled the figure of my state income tax refund from 2019 (rec'd in 2020). I tried correcting it several times to no avail. In the end, it told me it is not taxable this year, so I let it go. May be a system glitch. E.g. - my refund was $133 but after I entered $133 and went to next screen, it showed $266. Also, my husband is retired, over 65, yet the system did not offer me a change to deduct the allowance of up to $200 for property taxes paid (this is despite taking std. deduction). I know that is an option H&R Block mentioned to me on a side conversation.
Date published: 2021-02-17
Rated 5 out of 5 by
bbrooke9 from
turbo tax
i had some trouble because i thought it would b free this year because i had no self imployment income also i had tgrouble having to look back at income frome 2019
Date published: 2021-02-17
Rated 5 out of 5 by
PoohBearWinnie from
No problems in using TurboTax
Didn't need any live assistance, but nice to know it's available
Date published: 2021-02-17
Rated 1 out of 5 by
vorticity from
2020 Tax Return Rejected Due to Turbo Tax Error
My Federal and Two state returns were rejected after 18 days due to a Turbo Tax software error. I should get a refund of my purchase price from Turbo Tax
Date published: 2021-02-17
Rated 5 out of 5 by
none77 from
Awesome
Easy every title and instruction was clear and understandable.
Date published: 2021-02-17
Rated 5 out of 5 by
ScottyA1966 from
Easy filing
Smooth experience to operate throughout the various screens
Date published: 2021-02-17
Rated 5 out of 5 by
Bob 3791 from
Getting better
Have used turbotax for decades. It has evolved to be quite straight forward to use.
Date published: 2021-02-17
Rated 3 out of 5 by
to much from
why is my cost doubled each year i file
Dont like the extra charges every year its doubled might not file on here next year
Date published: 2021-02-17
Rated 1 out of 5 by
Borrist34 from
Dog water
My state taxes were rejected and "Action was required" but Turbo tax had me change nothing on the website... The site is mostly user friendly just very annoyed about this.
All TurboTax® Offerings Reviews - Page 3085
Date published: 2021-02-17
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Erindan from
Another great year of using Turbo Tax
I love Turbo Tax and the easy step by step direction and instruction. I also like the help features and more explanation tabs.
Date published: 2021-02-17
Rated 4 out of 5 by
Mushka66 from
Pretty easy, a couple comments/suggestions
I've self filed with Turbo for a few years now. This year, I realize your fees are a bit higher for self filing that your competition. Also, I could not figure out why the system doubled the figure of my state income tax refund from 2019 (rec'd in 2020). I tried correcting it several times to no avail. In the end, it told me it is not taxable this year, so I let it go. May be a system glitch. E.g. - my refund was $133 but after I entered $133 and went to next screen, it showed $266. Also, my husband is retired, over 65, yet the system did not offer me a change to deduct the allowance of up to $200 for property taxes paid (this is despite taking std. deduction). I know that is an option H&R Block mentioned to me on a side conversation.
Date published: 2021-02-17
Rated 5 out of 5 by
bbrooke9 from
turbo tax
i had some trouble because i thought it would b free this year because i had no self imployment income also i had tgrouble having to look back at income frome 2019
Date published: 2021-02-17
Rated 5 out of 5 by
PoohBearWinnie from
No problems in using TurboTax
Didn't need any live assistance, but nice to know it's available
Date published: 2021-02-17
Rated 1 out of 5 by
vorticity from
2020 Tax Return Rejected Due to Turbo Tax Error
My Federal and Two state returns were rejected after 18 days due to a Turbo Tax software error. I should get a refund of my purchase price from Turbo Tax
Date published: 2021-02-17
Rated 5 out of 5 by
none77 from
Awesome
Easy every title and instruction was clear and understandable.
Date published: 2021-02-17
Rated 5 out of 5 by
ScottyA1966 from
Easy filing
Smooth experience to operate throughout the various screens
Date published: 2021-02-17
Rated 5 out of 5 by
Bob 3791 from
Getting better
Have used turbotax for decades. It has evolved to be quite straight forward to use.
Date published: 2021-02-17
Rated 3 out of 5 by
to much from
why is my cost doubled each year i file
Dont like the extra charges every year its doubled might not file on here next year
Date published: 2021-02-17
Rated 1 out of 5 by
Borrist34 from
Dog water
My state taxes were rejected and "Action was required" but Turbo tax had me change nothing on the website... The site is mostly user friendly just very annoyed about this.
All TurboTax® Offerings Reviews - Page 3085
Date published: 2021-02-17