TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another great year of using Turbo Tax I love Turbo Tax and the easy step by step direction and instruction. I also like the help features and more explanation tabs.
Date published: 2021-02-17
Rated 4 out of 5 by from Pretty easy, a couple comments/suggestions I've self filed with Turbo for a few years now. This year, I realize your fees are a bit higher for self filing that your competition. Also, I could not figure out why the system doubled the figure of my state income tax refund from 2019 (rec'd in 2020). I tried correcting it several times to no avail. In the end, it told me it is not taxable this year, so I let it go. May be a system glitch. E.g. - my refund was $133 but after I entered $133 and went to next screen, it showed $266. Also, my husband is retired, over 65, yet the system did not offer me a change to deduct the allowance of up to $200 for property taxes paid (this is despite taking std. deduction). I know that is an option H&R Block mentioned to me on a side conversation.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax i had some trouble because i thought it would b free this year because i had no self imployment income also i had tgrouble having to look back at income frome 2019
Date published: 2021-02-17
Rated 5 out of 5 by from No problems in using TurboTax Didn't need any live assistance, but nice to know it's available
Date published: 2021-02-17
Rated 1 out of 5 by from 2020 Tax Return Rejected Due to Turbo Tax Error My Federal and Two state returns were rejected after 18 days due to a Turbo Tax software error. I should get a refund of my purchase price from Turbo Tax
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Easy every title and instruction was clear and understandable.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy filing Smooth experience to operate throughout the various screens
Date published: 2021-02-17
Rated 5 out of 5 by from Getting better Have used turbotax for decades. It has evolved to be quite straight forward to use.
Date published: 2021-02-17
Rated 3 out of 5 by from why is my cost doubled each year i file Dont like the extra charges every year its doubled might not file on here next year
Date published: 2021-02-17
Rated 1 out of 5 by from Dog water My state taxes were rejected and "Action was required" but Turbo tax had me change nothing on the website... The site is mostly user friendly just very annoyed about this.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another great year of using Turbo Tax I love Turbo Tax and the easy step by step direction and instruction. I also like the help features and more explanation tabs.
Date published: 2021-02-17
Rated 4 out of 5 by from Pretty easy, a couple comments/suggestions I've self filed with Turbo for a few years now. This year, I realize your fees are a bit higher for self filing that your competition. Also, I could not figure out why the system doubled the figure of my state income tax refund from 2019 (rec'd in 2020). I tried correcting it several times to no avail. In the end, it told me it is not taxable this year, so I let it go. May be a system glitch. E.g. - my refund was $133 but after I entered $133 and went to next screen, it showed $266. Also, my husband is retired, over 65, yet the system did not offer me a change to deduct the allowance of up to $200 for property taxes paid (this is despite taking std. deduction). I know that is an option H&R Block mentioned to me on a side conversation.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax i had some trouble because i thought it would b free this year because i had no self imployment income also i had tgrouble having to look back at income frome 2019
Date published: 2021-02-17
Rated 5 out of 5 by from No problems in using TurboTax Didn't need any live assistance, but nice to know it's available
Date published: 2021-02-17
Rated 1 out of 5 by from 2020 Tax Return Rejected Due to Turbo Tax Error My Federal and Two state returns were rejected after 18 days due to a Turbo Tax software error. I should get a refund of my purchase price from Turbo Tax
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Easy every title and instruction was clear and understandable.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy filing Smooth experience to operate throughout the various screens
Date published: 2021-02-17
Rated 5 out of 5 by from Getting better Have used turbotax for decades. It has evolved to be quite straight forward to use.
Date published: 2021-02-17
Rated 3 out of 5 by from why is my cost doubled each year i file Dont like the extra charges every year its doubled might not file on here next year
Date published: 2021-02-17
Rated 1 out of 5 by from Dog water My state taxes were rejected and "Action was required" but Turbo tax had me change nothing on the website... The site is mostly user friendly just very annoyed about this.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3085