TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent product I've been using this product for probably over 20 years. It's consistent, easy to use from one year to the next. When it imports the data from previous year, I can see what the value was in a section of the data entry from last year so I can easily see if I'm missing some section this year.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy to use! I love Turbo Tax!, Taxes are the most stressful thing to do and Turbo Tax made it so easy from start to finish.
Date published: 2021-02-17
Rated 4 out of 5 by from mY TT EXPERIENCE I assume it asked me the right questions and/or that I chose to review or look at the right questions. The main feature I cannot live without is the program's ability to import from my financial institutions, particularly the dividend information. I posted a written question and received a response in 24 hrs. It was a clear response; however, I was unable to edit the entry. But, in checking with the prior year's return, the info doesn't appear on any form that I can see nor can I determine it would impact my return. That's the only reason I didn't give a superior rating.
Date published: 2021-02-17
Rated 5 out of 5 by from Hands Down Best For Easy Filing they walk you through it every step of the way you never feel lost
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax was fast, convenient, and inexpensive. So easy to use.
Date published: 2021-02-17
Rated 5 out of 5 by from Much easier Much easier no push for purchasing products like before
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Quick and easy. Will definetly use them next year.
Date published: 2021-02-17
Rated 1 out of 5 by from TurboTax is not Awesome it was going ok and then they made it all difficult making it take way longer. This was very not cool TurboTax, not cool at all
Date published: 2021-02-17
Rated 5 out of 5 by from Very helpful Walked through the mistake with no problem to correct the problem
Date published: 2021-02-17
Rated 1 out of 5 by from This was difficult The instructions were not clear during the review and I had to end up reading the entire form again to make sure I understood what the program was asking me for. Specifically what portion of income was made during March 27th-December 31st of 2020. This made not only math difficult but it was difficult to understand why the program kept asking me for another number here. Also it was making it sound like the line it was referencing was on my 1099-NEC (new form) but it was actually on the tax return form that we were filing.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent product I've been using this product for probably over 20 years. It's consistent, easy to use from one year to the next. When it imports the data from previous year, I can see what the value was in a section of the data entry from last year so I can easily see if I'm missing some section this year.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was so easy to use! I love Turbo Tax!, Taxes are the most stressful thing to do and Turbo Tax made it so easy from start to finish.
Date published: 2021-02-17
Rated 4 out of 5 by from mY TT EXPERIENCE I assume it asked me the right questions and/or that I chose to review or look at the right questions. The main feature I cannot live without is the program's ability to import from my financial institutions, particularly the dividend information. I posted a written question and received a response in 24 hrs. It was a clear response; however, I was unable to edit the entry. But, in checking with the prior year's return, the info doesn't appear on any form that I can see nor can I determine it would impact my return. That's the only reason I didn't give a superior rating.
Date published: 2021-02-17
Rated 5 out of 5 by from Hands Down Best For Easy Filing they walk you through it every step of the way you never feel lost
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax was fast, convenient, and inexpensive. So easy to use.
Date published: 2021-02-17
Rated 5 out of 5 by from Much easier Much easier no push for purchasing products like before
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Quick and easy. Will definetly use them next year.
Date published: 2021-02-17
Rated 1 out of 5 by from TurboTax is not Awesome it was going ok and then they made it all difficult making it take way longer. This was very not cool TurboTax, not cool at all
Date published: 2021-02-17
Rated 5 out of 5 by from Very helpful Walked through the mistake with no problem to correct the problem
Date published: 2021-02-17
Rated 1 out of 5 by from This was difficult The instructions were not clear during the review and I had to end up reading the entire form again to make sure I understood what the program was asking me for. Specifically what portion of income was made during March 27th-December 31st of 2020. This made not only math difficult but it was difficult to understand why the program kept asking me for another number here. Also it was making it sound like the line it was referencing was on my 1099-NEC (new form) but it was actually on the tax return form that we were filing.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3077