TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Good, but...need to improve I am using TurboTax to prepare a 1099-NEC Form on behalf of a Family Trust. Unfortunately, TurboTax does not appear to support electronic filing of Form 1096, even though the IRS offers this capability. PLEASE CORRECT THIS. On my personal return I had a RMD this year which I gave to a charity. TurboTax says that I can "enter your QCD when asked," but the step-by-step instructions NEVER ASKED. I can jury-rig this by entering information directly on the form, but I shouldn't need to - PLEASE CORRECT THIS.
Date published: 2022-01-02
Rated 5 out of 5 by from This program is GREAT! Easy to use for non-accountant types! I would recommend especially for retired persons.
Date published: 2022-01-02
Rated 2 out of 5 by from 2018 kaboom i have been avoiding filing for 2018, and i must say the desktop mac version i bought was really cumbersome to , did not integrate with my online turbo tax account, could not upgrade, did not realize efiling centers are closed now before it took my money
Date published: 2022-01-02
Rated 4 out of 5 by from TurboTax This was an easy process. The only thing that would make it a 5 star would be if you couold access everything directly from the website instead of having to buy and download the program.
Date published: 2022-01-02
Rated 5 out of 5 by from Great application, easy to file This is the first time in 20 years I filed my own return. I was very confused and worried but this walked me right through the process
Date published: 2022-01-01
Rated 2 out of 5 by from Notify customer when a return is rejected!!! Unfortunately my 2018 returns were rejected due to an unforeseeable problem- my daughter's mother claimed her as a dependent, in violation of our legal agreement. It would have been extremely helpful to receive some notification from Turbotax when the returns were rejected! I didn't know my 2018 returns were rejected for over two years, until the same thing happened again. The second time my returns were rejected, I DID receive an email from Turbotax. Now I have had to download this program to fill out my 2018 taxes, and may have to pay a penalty for filing late. Please, you must communicate right away if a return is rejected.
Date published: 2022-01-01
Rated 1 out of 5 by from Every Year It Gets Worse 7 years using this software and this one is the worst yet. Absolutely NOTHING has been fixed from previous years. You still have 16 different sections to enter deductions instead of 1 sheet. Super easy to have double entries where everything is out of balance. Nothing transfers from previous years meaning you need to re-enter everything all over again. No communication or imports from Quickbooks online. Terrible explanation of errors where nothing can be corrected without redoing everything and picking back through. The bottom line is that if your bookkeeper reconciled everything, you should just be able to enter the numbers in each section. It should not be THIS difficult.
Date published: 2022-01-01
Rated 3 out of 5 by from ITS OKAY LITTLE DIFFICULT TO UNDERSTAND ALONE TAKES FOREVER
Date published: 2022-01-01
Rated 5 out of 5 by from Great Service, easy to use and highly intuitive Well done system. For the most part, very intuitive and helpful. We want to make sure we get all deductions. I am not sure why it seems my LLC income was not able to be offset by the $43k in alimony I paid. i don't get value of all that money paid to someone else, who also is paying taxes on it which is so wrong, it should be illegal. Your system needs to better explain this. I am very upset about that but that may the IRS so I can't blame you.
Date published: 2021-12-31
Rated 5 out of 5 by from Awesome Great, it was easy to use. I enjoyed using the product.
Date published: 2021-12-31
All TurboTax® Offerings Reviews - Page 3072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but...need to improve I am using TurboTax to prepare a 1099-NEC Form on behalf of a Family Trust. Unfortunately, TurboTax does not appear to support electronic filing of Form 1096, even though the IRS offers this capability. PLEASE CORRECT THIS. On my personal return I had a RMD this year which I gave to a charity. TurboTax says that I can "enter your QCD when asked," but the step-by-step instructions NEVER ASKED. I can jury-rig this by entering information directly on the form, but I shouldn't need to - PLEASE CORRECT THIS.
Date published: 2022-01-02
Rated 5 out of 5 by from This program is GREAT! Easy to use for non-accountant types! I would recommend especially for retired persons.
Date published: 2022-01-02
Rated 2 out of 5 by from 2018 kaboom i have been avoiding filing for 2018, and i must say the desktop mac version i bought was really cumbersome to , did not integrate with my online turbo tax account, could not upgrade, did not realize efiling centers are closed now before it took my money
Date published: 2022-01-02
Rated 4 out of 5 by from TurboTax This was an easy process. The only thing that would make it a 5 star would be if you couold access everything directly from the website instead of having to buy and download the program.
Date published: 2022-01-02
Rated 5 out of 5 by from Great application, easy to file This is the first time in 20 years I filed my own return. I was very confused and worried but this walked me right through the process
Date published: 2022-01-01
Rated 2 out of 5 by from Notify customer when a return is rejected!!! Unfortunately my 2018 returns were rejected due to an unforeseeable problem- my daughter's mother claimed her as a dependent, in violation of our legal agreement. It would have been extremely helpful to receive some notification from Turbotax when the returns were rejected! I didn't know my 2018 returns were rejected for over two years, until the same thing happened again. The second time my returns were rejected, I DID receive an email from Turbotax. Now I have had to download this program to fill out my 2018 taxes, and may have to pay a penalty for filing late. Please, you must communicate right away if a return is rejected.
Date published: 2022-01-01
Rated 1 out of 5 by from Every Year It Gets Worse 7 years using this software and this one is the worst yet. Absolutely NOTHING has been fixed from previous years. You still have 16 different sections to enter deductions instead of 1 sheet. Super easy to have double entries where everything is out of balance. Nothing transfers from previous years meaning you need to re-enter everything all over again. No communication or imports from Quickbooks online. Terrible explanation of errors where nothing can be corrected without redoing everything and picking back through. The bottom line is that if your bookkeeper reconciled everything, you should just be able to enter the numbers in each section. It should not be THIS difficult.
Date published: 2022-01-01
Rated 3 out of 5 by from ITS OKAY LITTLE DIFFICULT TO UNDERSTAND ALONE TAKES FOREVER
Date published: 2022-01-01
Rated 5 out of 5 by from Great Service, easy to use and highly intuitive Well done system. For the most part, very intuitive and helpful. We want to make sure we get all deductions. I am not sure why it seems my LLC income was not able to be offset by the $43k in alimony I paid. i don't get value of all that money paid to someone else, who also is paying taxes on it which is so wrong, it should be illegal. Your system needs to better explain this. I am very upset about that but that may the IRS so I can't blame you.
Date published: 2021-12-31
Rated 5 out of 5 by from Awesome Great, it was easy to use. I enjoyed using the product.
Date published: 2021-12-31
All TurboTax® Offerings Reviews - Page 3072