TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
GM65 from
its Great , easy to do step by step
Easy to use, except "help" pretty much isn't help full and you cant actually get real-life help either. You are on your own
Date published: 2021-02-26
Rated 5 out of 5 by
Servant of God from
Awesome
It was easy to complete and they asked all the right questions
Date published: 2021-02-26
Rated 5 out of 5 by
Sis 18 from
Turbo Tax is excellent
I got live help from the experts which was very helpful.
Date published: 2021-02-26
Rated 5 out of 5 by
kendra0526 from
turbotax was great
they were very helpful with the questions that i had
Date published: 2021-02-26
Rated 5 out of 5 by
footfixer from
great to work with
i had some issues with crediting of estimates but turbo tax advisors walked me thru it both efficiently and courteously
Date published: 2021-02-26
Rated 5 out of 5 by
EDWIN 7850 from
AWESOME
GREAT EASY AND SIMPLE HOPE I DID IT CORRECTLY GREAT SERVICES WILL DO IT AGAIN
Date published: 2021-02-26
Rated 4 out of 5 by
hayjoe from
works well
There were some unclear spots but overall it went pretty smooth
Date published: 2021-02-26
Rated 5 out of 5 by
Pie1957 from
Easy process for filing taxes
For the past few years, I have been using Turbo and it is always smooth process.
Date published: 2021-02-26
Rated 5 out of 5 by
JakeNuggy from
Awesome
good experience it was easy and I was sattisfied with the results
Date published: 2021-02-26
Rated 4 out of 5 by
Finally Finished from
Had problems with Turbo Tax this year.
I ran into problems with Turbo Tax this year. I made calls to speak with a specialist on two different occasions. The specialists were great. Between the two of us we found workarounds however they did not rectify the situations. There were glitches in the software that the specialists hadn't seen before. In the case of Pennsylvania state taxes I will need to manually complete the 2020 form(s). Turbo Tax keeps pulling in my short term investment capital gains and treating them as income. We live in Illinois but my wife had $4,000+ of wages earned in Pennsylvania. Turbo Tax calculated that we owed PA state taxes on the capital gains, and then treated the PA state tax as a credit against my Illinois state taxes. This was incorrect. The other issue I had involved Charitable Donations. The software would not accept the Charity Names I entered. It kept blanking out the field and then stating that Charity Name was a required field. The specialist I worked with (Cheryn) was great and found another path to go into Donations. Going in the "back way" worked but didn't fix the problem encountered going in the preferred way.
All TurboTax® Offerings Reviews - Page 3070
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
GM65 from
its Great , easy to do step by step
Easy to use, except "help" pretty much isn't help full and you cant actually get real-life help either. You are on your own
Date published: 2021-02-26
Rated 5 out of 5 by
Servant of God from
Awesome
It was easy to complete and they asked all the right questions
Date published: 2021-02-26
Rated 5 out of 5 by
Sis 18 from
Turbo Tax is excellent
I got live help from the experts which was very helpful.
Date published: 2021-02-26
Rated 5 out of 5 by
kendra0526 from
turbotax was great
they were very helpful with the questions that i had
Date published: 2021-02-26
Rated 5 out of 5 by
footfixer from
great to work with
i had some issues with crediting of estimates but turbo tax advisors walked me thru it both efficiently and courteously
Date published: 2021-02-26
Rated 5 out of 5 by
EDWIN 7850 from
AWESOME
GREAT EASY AND SIMPLE HOPE I DID IT CORRECTLY GREAT SERVICES WILL DO IT AGAIN
Date published: 2021-02-26
Rated 4 out of 5 by
hayjoe from
works well
There were some unclear spots but overall it went pretty smooth
Date published: 2021-02-26
Rated 5 out of 5 by
Pie1957 from
Easy process for filing taxes
For the past few years, I have been using Turbo and it is always smooth process.
Date published: 2021-02-26
Rated 5 out of 5 by
JakeNuggy from
Awesome
good experience it was easy and I was sattisfied with the results
Date published: 2021-02-26
Rated 4 out of 5 by
Finally Finished from
Had problems with Turbo Tax this year.
I ran into problems with Turbo Tax this year. I made calls to speak with a specialist on two different occasions. The specialists were great. Between the two of us we found workarounds however they did not rectify the situations. There were glitches in the software that the specialists hadn't seen before. In the case of Pennsylvania state taxes I will need to manually complete the 2020 form(s). Turbo Tax keeps pulling in my short term investment capital gains and treating them as income. We live in Illinois but my wife had $4,000+ of wages earned in Pennsylvania. Turbo Tax calculated that we owed PA state taxes on the capital gains, and then treated the PA state tax as a credit against my Illinois state taxes. This was incorrect. The other issue I had involved Charitable Donations. The software would not accept the Charity Names I entered. It kept blanking out the field and then stating that Charity Name was a required field. The specialist I worked with (Cheryn) was great and found another path to go into Donations. Going in the "back way" worked but didn't fix the problem encountered going in the preferred way.
All TurboTax® Offerings Reviews - Page 3070
Date published: 2021-02-26