TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great service Enjoyed speaking with Louise. She was very knowledgeable and helpful!
Date published: 2022-09-20
Rated 5 out of 5 by from Email update (Experience) Hi, this was a trying experience because I had to update my email address, it was excessive at the least, but I wouldn't change it for anything. Thank you Turbo Tax
Date published: 2022-09-20
Rated 5 out of 5 by from Excellent Software! Love It! Easy to use!!! Love It! Easy to use!!! Love It! Easy to use!!!
Date published: 2022-09-20
Rated 2 out of 5 by from Disappointing this year For the first time in the years I've used Turbo Tax Premier, it was not transparent or accurate. Following through its directions, my use of the program didn't handle some transactions properly, seemed to get lost on some income elements, failed to collect needed information on some forms, and found errors on some forms upon checking that were not forms needed for our filing. I think the final filing is accurate and correct, but it wasn't easy to get there.
Date published: 2022-09-20
Rated 5 out of 5 by from The only way to go! A very gracious expert assisted me and stayed with me until all sections were correct. I was so relieved to have his help.
Date published: 2022-09-20
Rated 5 out of 5 by from Awesome A product to stand by. I really appreciate the ease of use with the service. Everything was covered and that made me more confident.
Date published: 2022-09-20
Rated 2 out of 5 by from Difficulty with IRS rejection resolution I received a notice from TurboTax that the IRS had rejected my return. I reviewed and completed the resolution software (but no changes seemed warranted) and refiled electronically, with the same rejection. I cannot penetrate the IRS telephone system to inquire and have received nothing in writing or electronically from the IRS. Please help!
Date published: 2022-09-20
Rated 5 out of 5 by from Great experience This is my 2nd year using TurboTax and I love that I can do this all online from my home. Patricia was great and I will definitely be using TurboTax in the future!
Date published: 2022-09-20
Rated 5 out of 5 by from Simple Simple product, easy to use, I've been using TurboTax for years now.
Date published: 2022-09-20
Rated 2 out of 5 by from First Year Bad Experience I filed taxes on the 15th, I did not get notice of a transamission failure until the 16th. I will be dealing with the IRS now. This is the first time this has happened to me. Not happy
Date published: 2022-09-20
All TurboTax® Offerings Reviews - Page 307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Enjoyed speaking with Louise. She was very knowledgeable and helpful!
Date published: 2022-09-20
Rated 5 out of 5 by from Email update (Experience) Hi, this was a trying experience because I had to update my email address, it was excessive at the least, but I wouldn't change it for anything. Thank you Turbo Tax
Date published: 2022-09-20
Rated 5 out of 5 by from Excellent Software! Love It! Easy to use!!! Love It! Easy to use!!! Love It! Easy to use!!!
Date published: 2022-09-20
Rated 2 out of 5 by from Disappointing this year For the first time in the years I've used Turbo Tax Premier, it was not transparent or accurate. Following through its directions, my use of the program didn't handle some transactions properly, seemed to get lost on some income elements, failed to collect needed information on some forms, and found errors on some forms upon checking that were not forms needed for our filing. I think the final filing is accurate and correct, but it wasn't easy to get there.
Date published: 2022-09-20
Rated 5 out of 5 by from The only way to go! A very gracious expert assisted me and stayed with me until all sections were correct. I was so relieved to have his help.
Date published: 2022-09-20
Rated 5 out of 5 by from Awesome A product to stand by. I really appreciate the ease of use with the service. Everything was covered and that made me more confident.
Date published: 2022-09-20
Rated 2 out of 5 by from Difficulty with IRS rejection resolution I received a notice from TurboTax that the IRS had rejected my return. I reviewed and completed the resolution software (but no changes seemed warranted) and refiled electronically, with the same rejection. I cannot penetrate the IRS telephone system to inquire and have received nothing in writing or electronically from the IRS. Please help!
Date published: 2022-09-20
Rated 5 out of 5 by from Great experience This is my 2nd year using TurboTax and I love that I can do this all online from my home. Patricia was great and I will definitely be using TurboTax in the future!
Date published: 2022-09-20
Rated 5 out of 5 by from Simple Simple product, easy to use, I've been using TurboTax for years now.
Date published: 2022-09-20
Rated 2 out of 5 by from First Year Bad Experience I filed taxes on the 15th, I did not get notice of a transamission failure until the 16th. I will be dealing with the IRS now. This is the first time this has happened to me. Not happy
Date published: 2022-09-20
All TurboTax® Offerings Reviews - Page 307