TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Very easy to use. Explanations are easy to understand, quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by from Very helpful Very easy to fill out forms. Takes less time. Makes sure you don’t miss any deductions..
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent Excellent. Been using for years This year was not able to load Turbo Tax with the CD I purchased Used the code in the package to download the program online.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is very helpful. She was so helpful and cordial and patient and helped me correct a mistake and get me through to the end.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Helpful Overall, the free version got me through and I had confidence in my return. First time filing on my own and would definitely recommend.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but with some frustrations Overall, it was good. Not as friendly as the website interface, but still usable. Some frustrations did occur though, among them: - An inability to enter an 1099-OID as you can on turbotax's personal income tax product - The name of the Trust was too long for NYS but not too long for Fed, so the returns refused to submit. But the screen showing me the error on the NYS form also locked me out from changing it. I could go to the first worksheet and change it for both even though it was only too long for one but the legal name is the longer name so I'd prefer it to be right on at least one return. I eventually went into the 'form' view and found an 'override' option, but this was frustrating and not intuitive. I should have been offered an override from the step-by-step error screen. - No ability to directly contact a financial institution to download 1099 data, as can be done with turbotax's personal income tax product.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy!!! The questions asked were very simple and straightforward. I appreciated the many helpful questions answered and explanations of why during the whole data input process. I never once felt confused, rushed or pressured. Thank you.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax was self explanatory and easy to follow. Sure makes filing easy. I will highly recommend this to all my family and friends.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome!!!! Very easy to use and follow the steps. Been using it for over 10 years. Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from Great Experience Very easy to use and provides answers to questions.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Very easy to use. Explanations are easy to understand, quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by from Very helpful Very easy to fill out forms. Takes less time. Makes sure you don’t miss any deductions..
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent Excellent. Been using for years This year was not able to load Turbo Tax with the CD I purchased Used the code in the package to download the program online.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is very helpful. She was so helpful and cordial and patient and helped me correct a mistake and get me through to the end.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Helpful Overall, the free version got me through and I had confidence in my return. First time filing on my own and would definitely recommend.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but with some frustrations Overall, it was good. Not as friendly as the website interface, but still usable. Some frustrations did occur though, among them: - An inability to enter an 1099-OID as you can on turbotax's personal income tax product - The name of the Trust was too long for NYS but not too long for Fed, so the returns refused to submit. But the screen showing me the error on the NYS form also locked me out from changing it. I could go to the first worksheet and change it for both even though it was only too long for one but the legal name is the longer name so I'd prefer it to be right on at least one return. I eventually went into the 'form' view and found an 'override' option, but this was frustrating and not intuitive. I should have been offered an override from the step-by-step error screen. - No ability to directly contact a financial institution to download 1099 data, as can be done with turbotax's personal income tax product.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy!!! The questions asked were very simple and straightforward. I appreciated the many helpful questions answered and explanations of why during the whole data input process. I never once felt confused, rushed or pressured. Thank you.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax was self explanatory and easy to follow. Sure makes filing easy. I will highly recommend this to all my family and friends.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome!!!! Very easy to use and follow the steps. Been using it for over 10 years. Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from Great Experience Very easy to use and provides answers to questions.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3051