TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from I have TT for about 15 years - always a problem Over the last 15 years, Turbo Tax was often not able to figure out that I used it last year ad therefore my prior year information was not brought over. This happened often in the last 7 0r 8 years but not recently. My returns were just rejected for some unknown reason. The last few years, I often had to file at least my state return by mail even though I paid to have it done electronically. A couple of times I kew what the problem was but TT would not let me fix it. The basic program is fine but there are always a few things that are problematic.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was very helpful on walking me through my questions
Date published: 2021-02-22
Rated 5 out of 5 by from quick Fast and easy would highly recommend to others . Thank You Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Excellent. I have always use Turbo Tax Online the Fast way to file your Taxes.
Date published: 2021-02-22
Rated 4 out of 5 by from Very satisfied Autum was very helpful in refining my state tax. I had received an error message and had to go in a refill my state taxes. I was upset that originally I was charged a fee of $120 for filing my taxes as last year it was only $40. I did not understand why, she assisted me and also corrected that.
Date published: 2021-02-22
Rated 5 out of 5 by from Everything is so easy. Was able to get my tax done while watching tv. So very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from great product it was nice and easy to go thru and it was very helpful
Date published: 2021-02-22
Rated 4 out of 5 by from Good but had a glitch this year I have used turbo tax for many years and been very satisfied. This year i had a glitch with property Tax page would not display. I called and the help line tried to help but ultimately i had to go to the form and manually input the property tax figure. No idea why.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome The lady I talked to help with everything in needed
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3047
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great help The new option this year to have a live tax rep. help was a life saver! If I wasn't able to get the help from turbo tax this year I would have been so lost. Thank you for the new option this year for that help, I think its a bit expensive for how much I actually used that service, I don't think talking to the reps over the phone a few times warranted 90$ but the option for the help was awesome. Thank you
Date published: 2021-02-22
Rated 3 out of 5 by from I have TT for about 15 years - always a problem Over the last 15 years, Turbo Tax was often not able to figure out that I used it last year ad therefore my prior year information was not brought over. This happened often in the last 7 0r 8 years but not recently. My returns were just rejected for some unknown reason. The last few years, I often had to file at least my state return by mail even though I paid to have it done electronically. A couple of times I kew what the problem was but TT would not let me fix it. The basic program is fine but there are always a few things that are problematic.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was very helpful on walking me through my questions
Date published: 2021-02-22
Rated 5 out of 5 by from quick Fast and easy would highly recommend to others . Thank You Turbo Tax
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Excellent. I have always use Turbo Tax Online the Fast way to file your Taxes.
Date published: 2021-02-22
Rated 4 out of 5 by from Very satisfied Autum was very helpful in refining my state tax. I had received an error message and had to go in a refill my state taxes. I was upset that originally I was charged a fee of $120 for filing my taxes as last year it was only $40. I did not understand why, she assisted me and also corrected that.
Date published: 2021-02-22
Rated 5 out of 5 by from Everything is so easy. Was able to get my tax done while watching tv. So very easy.
Date published: 2021-02-22
Rated 5 out of 5 by from great product it was nice and easy to go thru and it was very helpful
Date published: 2021-02-22
Rated 4 out of 5 by from Good but had a glitch this year I have used turbo tax for many years and been very satisfied. This year i had a glitch with property Tax page would not display. I called and the help line tried to help but ultimately i had to go to the form and manually input the property tax figure. No idea why.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome The lady I talked to help with everything in needed
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3047