TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Erroneous Duplicate 1099-R issue My return was repeatedly rejected due to "Duplicate 1099-R", even though I did not have any duplicated 1099-Rs. Each one was entered only once. Googling this issue led me to a very helpful TT community thread about this very issue occurring to many others. I really hope Turbo Tax fixes this for the next year, as I've used this program for the past 10 years, and otherwise really like it, and have not had this issue before.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great very self explanatory no need for expert help this year
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME easy to use very helpful with questions 10 years of support thank you
Date published: 2021-04-15
Rated 5 out of 5 by from Work very well The question and answer method works well for me. It also worked well with my pension.
Date published: 2021-04-15
Rated 5 out of 5 by from I Love Turbo Tax What a great product, highly recommend to anyone and this was the first time I have ever done my own taxes in 30 years.
Date published: 2021-04-15
Rated 1 out of 5 by from frustrating you take $40 from our return as a fee to take the $170 you already charged!! Disgraceful
Date published: 2021-04-15
Rated 1 out of 5 by from They hit you in the end!! Not up front about fees! Well they waited all the way to the end to hit me $120 fee. When they could let me know up front what it cost. They are just like everyone else.
Date published: 2021-04-15
Rated 4 out of 5 by from great they are great never disappoint. will definitely return
Date published: 2021-04-15
Rated 5 out of 5 by from Online help Started the service online, and was assisted on the phone with a representative. Very simple and easy to do.
Date published: 2021-04-15
Rated 4 out of 5 by from have continued to use turbotax,positive&negative i have used TT for multiple years. have generally liked it. had more taxable investments to manage in 2020. importing their 1099's made it significantly easier(+++). the number of times i had to re-enter the bank account and routing numbers was too much(--). the steps to pay for electronically filing my state taxes was too complex(------)
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3036
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Erroneous Duplicate 1099-R issue My return was repeatedly rejected due to "Duplicate 1099-R", even though I did not have any duplicated 1099-Rs. Each one was entered only once. Googling this issue led me to a very helpful TT community thread about this very issue occurring to many others. I really hope Turbo Tax fixes this for the next year, as I've used this program for the past 10 years, and otherwise really like it, and have not had this issue before.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great very self explanatory no need for expert help this year
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME easy to use very helpful with questions 10 years of support thank you
Date published: 2021-04-15
Rated 5 out of 5 by from Work very well The question and answer method works well for me. It also worked well with my pension.
Date published: 2021-04-15
Rated 5 out of 5 by from I Love Turbo Tax What a great product, highly recommend to anyone and this was the first time I have ever done my own taxes in 30 years.
Date published: 2021-04-15
Rated 1 out of 5 by from frustrating you take $40 from our return as a fee to take the $170 you already charged!! Disgraceful
Date published: 2021-04-15
Rated 1 out of 5 by from They hit you in the end!! Not up front about fees! Well they waited all the way to the end to hit me $120 fee. When they could let me know up front what it cost. They are just like everyone else.
Date published: 2021-04-15
Rated 4 out of 5 by from great they are great never disappoint. will definitely return
Date published: 2021-04-15
Rated 5 out of 5 by from Online help Started the service online, and was assisted on the phone with a representative. Very simple and easy to do.
Date published: 2021-04-15
Rated 4 out of 5 by from have continued to use turbotax,positive&negative i have used TT for multiple years. have generally liked it. had more taxable investments to manage in 2020. importing their 1099's made it significantly easier(+++). the number of times i had to re-enter the bank account and routing numbers was too much(--). the steps to pay for electronically filing my state taxes was too complex(------)
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3036