TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax meets or exceeds a taxpayer's needs I use Turbo Tax Business for my business and Turbo Tax Premier for my business and rental properties. It does it all with a level of confidence I could never get from a tax preparer. No need for a CPA either.
Date published: 2021-05-03
Rated 5 out of 5 by from its great help the info was great and the expert was great and the help was very knowledgeable
Date published: 2021-05-03
Rated 5 out of 5 by from Easy process as always! A very efficient process with good explanations. Thanks for the service.
Date published: 2021-05-03
Rated 5 out of 5 by from Makes Tax Time Survivable No guessing about which forms to use. No missing forms. Fast and easy organization of all of the income and deductions plus suggestions for deductions that would never be thought of. Just knowing that you can call for help if you need it is a nice touch. Each year seems easier.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax was Quick and Simple! Awesome service. It took some time: I even used live help. Michael walked me thru using a split screen to address one holdup. Overall I’ll use again next year.
Date published: 2021-05-03
Rated 4 out of 5 by from Minor areas require workarounds There are minor areas where TurboTax fails to recognize reporting differences. Form 1065 provided by the Defense Department for retirees indicates full coverage for service member and spouse. No monthly fee is recorded. TurboTax requires a value not blank or 0.00 and provides no "over-ride" after "error identified" message and routing back to this form is executed.
Date published: 2021-05-03
Rated 5 out of 5 by from Makes you not mind paying taxes. Fast and very easy way to file. I come back every year.
Date published: 2021-05-03
Rated 3 out of 5 by from OK A bit complicated and hard to follow. Sometimes difficult to read
Date published: 2021-05-03
Rated 2 out of 5 by from Too many glitches in the filing process all went fine until the end of the process, focused on actual filing. first, intuit charged me an extra $25 for a state return even through I had purchased the package that included a state return. then, upon clicking on filing, the program informed me that my filing had failed due to the need to update the Turbotax program. After updating, the program again walked me through filing, but at the end did NOT allow me to save the filed document, my tax returns.
Date published: 2021-05-03
Rated 3 out of 5 by from just ok I preferred using the purchased version, I have previously used. It ended up being less expensive and just as helpful and I had the opportunity to see my chance of being audited displayed,
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3031
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax meets or exceeds a taxpayer's needs I use Turbo Tax Business for my business and Turbo Tax Premier for my business and rental properties. It does it all with a level of confidence I could never get from a tax preparer. No need for a CPA either.
Date published: 2021-05-03
Rated 5 out of 5 by from its great help the info was great and the expert was great and the help was very knowledgeable
Date published: 2021-05-03
Rated 5 out of 5 by from Easy process as always! A very efficient process with good explanations. Thanks for the service.
Date published: 2021-05-03
Rated 5 out of 5 by from Makes Tax Time Survivable No guessing about which forms to use. No missing forms. Fast and easy organization of all of the income and deductions plus suggestions for deductions that would never be thought of. Just knowing that you can call for help if you need it is a nice touch. Each year seems easier.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax was Quick and Simple! Awesome service. It took some time: I even used live help. Michael walked me thru using a split screen to address one holdup. Overall I’ll use again next year.
Date published: 2021-05-03
Rated 4 out of 5 by from Minor areas require workarounds There are minor areas where TurboTax fails to recognize reporting differences. Form 1065 provided by the Defense Department for retirees indicates full coverage for service member and spouse. No monthly fee is recorded. TurboTax requires a value not blank or 0.00 and provides no "over-ride" after "error identified" message and routing back to this form is executed.
Date published: 2021-05-03
Rated 5 out of 5 by from Makes you not mind paying taxes. Fast and very easy way to file. I come back every year.
Date published: 2021-05-03
Rated 3 out of 5 by from OK A bit complicated and hard to follow. Sometimes difficult to read
Date published: 2021-05-03
Rated 2 out of 5 by from Too many glitches in the filing process all went fine until the end of the process, focused on actual filing. first, intuit charged me an extra $25 for a state return even through I had purchased the package that included a state return. then, upon clicking on filing, the program informed me that my filing had failed due to the need to update the Turbotax program. After updating, the program again walked me through filing, but at the end did NOT allow me to save the filed document, my tax returns.
Date published: 2021-05-03
Rated 3 out of 5 by from just ok I preferred using the purchased version, I have previously used. It ended up being less expensive and just as helpful and I had the opportunity to see my chance of being audited displayed,
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 3031