TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Ms. Patricia was fantastic!!! Very knowledgeable Ms. Patricia knows her stuff!!! She is amazing!! Walked me right thru it fast and sufficient. I would love to get her every year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was easy. I am 68 years old and I did not have any problem understanding the program.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy! I've been using Turbo tax for years, and now my adult children use it. It's so easy and affordable, we love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Continues to amaze I’ve used TurboTax for more than 15 years and will probably never do my taxes any other way.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is perfect for me! Completing the required information is very easy. There is very little left to chance when the questions are answered.
Date published: 2021-02-20
Rated 2 out of 5 by from Lots of glitches this year Wouldn't let me efile my state return this year, and gave no reason for the error. Plus, it triple calculated my state taxes the first time - I had to completely clear out all my data and restart (entered everything the exact same way) before it would calculate correctly.
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy to use Turbo Tax is my favorite tax program to use. It's always really easy and very fast.
Date published: 2021-02-20
Rated 5 out of 5 by from Good program....great customer service people Good program....great customer service people They say this is too short so I am just typing more
Date published: 2021-02-20
Rated 4 out of 5 by from Overall Helpful TurboTax generally makes filing taxes online fairly easy, but I was disappointed in their lack of transparency/info regarding what forms fall under their 'free' service. I was pretty far along in doing my taxes when I found out that Form 1099-B only falls under their 'premium' service. It would be nice if they asked you what forms you needed to file up front and then told you what level of service is required for filing. I also have no idea why there's a $40 service charge for you to pay for their services out of your federal return. Just use a credit card; there's no extra charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Smooth except for Wash Sale loss Amt <$1 The 1099 Wash Sale loss < $1 bug caused some hiccups. This is a bug that should be fixed.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3028
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Ms. Patricia was fantastic!!! Very knowledgeable Ms. Patricia knows her stuff!!! She is amazing!! Walked me right thru it fast and sufficient. I would love to get her every year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was easy. I am 68 years old and I did not have any problem understanding the program.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy! I've been using Turbo tax for years, and now my adult children use it. It's so easy and affordable, we love it!
Date published: 2021-02-20
Rated 5 out of 5 by from Continues to amaze I’ve used TurboTax for more than 15 years and will probably never do my taxes any other way.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is perfect for me! Completing the required information is very easy. There is very little left to chance when the questions are answered.
Date published: 2021-02-20
Rated 2 out of 5 by from Lots of glitches this year Wouldn't let me efile my state return this year, and gave no reason for the error. Plus, it triple calculated my state taxes the first time - I had to completely clear out all my data and restart (entered everything the exact same way) before it would calculate correctly.
Date published: 2021-02-20
Rated 5 out of 5 by from Super easy to use Turbo Tax is my favorite tax program to use. It's always really easy and very fast.
Date published: 2021-02-20
Rated 5 out of 5 by from Good program....great customer service people Good program....great customer service people They say this is too short so I am just typing more
Date published: 2021-02-20
Rated 4 out of 5 by from Overall Helpful TurboTax generally makes filing taxes online fairly easy, but I was disappointed in their lack of transparency/info regarding what forms fall under their 'free' service. I was pretty far along in doing my taxes when I found out that Form 1099-B only falls under their 'premium' service. It would be nice if they asked you what forms you needed to file up front and then told you what level of service is required for filing. I also have no idea why there's a $40 service charge for you to pay for their services out of your federal return. Just use a credit card; there's no extra charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Smooth except for Wash Sale loss Amt <$1 The 1099 Wash Sale loss < $1 bug caused some hiccups. This is a bug that should be fixed.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3028