TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Long Time on TurboTax Deluxe Always a pretty good experience. A few small points: 1. The screen that verifies Economic Impact Payments references an IRS link to verify the amount - this feature is no longer available from IRS. 2. Probably NOT a TurboTax/Intuit problem but to see State (CA) and sometimes Federal updates to the program as late as March 30 might make earlier filers nervous about their return. Having a feature that would re-verify a previously submitted (mail or eFile) return AFTER updates were applied might be helpful. Had a similar situation on 2020 return when Unemployment Payment tax status was changed. In general, TurboTax is a lot simpler than reading IRS pubs and calculating forms by hand! Thanks!
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good, far from perfect Mostly does a good job, but it falls down in a few places. 1. Didn't import all the 1099s from each institution at once. For each kind, I had to try to import from each institution. Did have any capital gains from one institution? It says there isn't a form. I ended up having to go check and make sure it wasn't failing to get it. 2. I sold some PUTS on ATT&T that expired. TurboTax botched it and I spend 20 minutes trying to fix it. Hope I did it right. 3. I received a 1095-A, but didn't get any government assistance. Why does it take so long to enter all this information when I'm not going to get any tax changes from it? 4.Sometimes I would hit the delete button on a type of income or business expense from last year. It wouldn't delete it. 5. The OR state form stuff was very confusing. I just guessed on some things. If it was wrong, I guess Oregon will let me know.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax made our tax experience very easy. We used the Full Service Premier for the first time. We are in the process of remodeling our home and did not have to time to work on it ourselves. We uploaded all the info, and Suzanne Cox prepared the return for us. She did an excellent job. Definitely a "10"
Date published: 2022-04-02
Rated 5 out of 5 by from AMAZINGLY EASY TO DO I'm not an expert in tax preparation by any means but Turbo Tax made me feel like a pro!
Date published: 2022-04-02
Rated 5 out of 5 by from Great resources to answer detailed questions I always appreciate the help features in answering questions along the way.
Date published: 2022-04-02
Rated 5 out of 5 by from My husband and I had a great experience! Stan was great to work with and super informative! He was always available when we needed him. Thank you, Stan!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax isn't taxing Easy to use, step by step deductions. Have been using since this program came out.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and great help if you call them Very easy to use and the people who call you when you need help are totally Awesome!
Date published: 2022-04-02
Rated 5 out of 5 by from Always a pleasant experience! As always it was quick, easy, and I felt like we got a great amount back! I will never do my taxes any other way! David was super to work with and hopefully we get him every year
Date published: 2022-04-02
Rated 1 out of 5 by from Bad communication and connectivity with IRS My Federal return was rejected with a code of IND -031-04 wrong AGI. It was originally correct and I reentered and resent twice. Rejected 3 times. Just printed and mailed. Turbotax has become absolutely horrible at making filing easy. I have used for 20 years and has become worse and worse every year.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Long Time on TurboTax Deluxe Always a pretty good experience. A few small points: 1. The screen that verifies Economic Impact Payments references an IRS link to verify the amount - this feature is no longer available from IRS. 2. Probably NOT a TurboTax/Intuit problem but to see State (CA) and sometimes Federal updates to the program as late as March 30 might make earlier filers nervous about their return. Having a feature that would re-verify a previously submitted (mail or eFile) return AFTER updates were applied might be helpful. Had a similar situation on 2020 return when Unemployment Payment tax status was changed. In general, TurboTax is a lot simpler than reading IRS pubs and calculating forms by hand! Thanks!
Date published: 2022-04-02
Rated 4 out of 5 by from Pretty good, far from perfect Mostly does a good job, but it falls down in a few places. 1. Didn't import all the 1099s from each institution at once. For each kind, I had to try to import from each institution. Did have any capital gains from one institution? It says there isn't a form. I ended up having to go check and make sure it wasn't failing to get it. 2. I sold some PUTS on ATT&T that expired. TurboTax botched it and I spend 20 minutes trying to fix it. Hope I did it right. 3. I received a 1095-A, but didn't get any government assistance. Why does it take so long to enter all this information when I'm not going to get any tax changes from it? 4.Sometimes I would hit the delete button on a type of income or business expense from last year. It wouldn't delete it. 5. The OR state form stuff was very confusing. I just guessed on some things. If it was wrong, I guess Oregon will let me know.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax made our tax experience very easy. We used the Full Service Premier for the first time. We are in the process of remodeling our home and did not have to time to work on it ourselves. We uploaded all the info, and Suzanne Cox prepared the return for us. She did an excellent job. Definitely a "10"
Date published: 2022-04-02
Rated 5 out of 5 by from AMAZINGLY EASY TO DO I'm not an expert in tax preparation by any means but Turbo Tax made me feel like a pro!
Date published: 2022-04-02
Rated 5 out of 5 by from Great resources to answer detailed questions I always appreciate the help features in answering questions along the way.
Date published: 2022-04-02
Rated 5 out of 5 by from My husband and I had a great experience! Stan was great to work with and super informative! He was always available when we needed him. Thank you, Stan!
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax isn't taxing Easy to use, step by step deductions. Have been using since this program came out.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and great help if you call them Very easy to use and the people who call you when you need help are totally Awesome!
Date published: 2022-04-02
Rated 5 out of 5 by from Always a pleasant experience! As always it was quick, easy, and I felt like we got a great amount back! I will never do my taxes any other way! David was super to work with and hopefully we get him every year
Date published: 2022-04-02
Rated 1 out of 5 by from Bad communication and connectivity with IRS My Federal return was rejected with a code of IND -031-04 wrong AGI. It was originally correct and I reentered and resent twice. Rejected 3 times. Just printed and mailed. Turbotax has become absolutely horrible at making filing easy. I have used for 20 years and has become worse and worse every year.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3021