TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Great if you know how to do your taxes Being self employed with two business degrees, I have a very good idea what is and is not deductible on my taxes, and where. Turbo Tax has made finding all of the deductions far more difficult than it should be. Ask a question of the the AI source and it spouts tax code without linking you to where in the input pages to access the information. When asking where to put information in as a self employed person it gives directions for locating the input section for partnership forms. Self employed people are eligible to deduct health insurance premiums. Instead of automatically including that as typical deductible expenses, you have to search for it. It could not find last year's turbotax filing even though I have used Turbo tax for about ten years, so I had to put in a lot of information I didn't need to. It is very confusing when getting ready to file and is virtually impossible to e-file federal taxes without e-filing State taxes. I got charged $50 to file state taxes when I still have to send forms to the state. The harder Turbotax works to make the system better, the more difficult it becomes to use. After providing a copious amount of information and clicking "continue", I was asked to fill in the SAME information again. Even with the Federal extension of the filing date to May, one would think STUPID programming errors would have been fixed by 4/14/21. It has a great deal of information: It then asks if I qualify for a particular deduction, deferment or credit. When I answer "no" it comes back and says I'm not qualified to get it. The information previously provided makes that perfectly clear, so why did it waste my time asking if I want it?
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is easy and great with all the changes to covid19 taxes were easyer then i thought it would be
Date published: 2021-04-14
Rated 3 out of 5 by from TurboTax is Expensive Love TurboTax and the software, but it is really expensive. Wish we could get discounts and coupon codes.
Date published: 2021-04-14
Rated 3 out of 5 by from Not happy. Federal went fine. Trying to file State was a mess. Still not sure if it got filed..
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to navigate Fourth year filing with TurboTax. It's always very easy to use and the explanations along each section help amazingly.
Date published: 2021-04-14
Rated 5 out of 5 by from Always Easy I have been using Turbo Tax for over 15 years. My tax situation has changed dramatically since I first started, but Turbo Tax makes it easy to keep up with all of the changes.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax helpers so many changes for taxes needed help from you. thanks
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is easy This was so easy even with some weird forms. Thank you turbotax for making taxes stress free
Date published: 2021-04-14
Rated 5 out of 5 by from What a deal Fast and easy got me through it! You'll like even if you don't like online stuff.
Date published: 2021-04-14
Rated 5 out of 5 by from What a great product! Using Turbo tax for more than 15+ years. Each year the product improves and becomes easier to use. I am person 65+ years young and technology challenged but Turbo Tax is a product that offers me the guidance I need step by step. .
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great if you know how to do your taxes Being self employed with two business degrees, I have a very good idea what is and is not deductible on my taxes, and where. Turbo Tax has made finding all of the deductions far more difficult than it should be. Ask a question of the the AI source and it spouts tax code without linking you to where in the input pages to access the information. When asking where to put information in as a self employed person it gives directions for locating the input section for partnership forms. Self employed people are eligible to deduct health insurance premiums. Instead of automatically including that as typical deductible expenses, you have to search for it. It could not find last year's turbotax filing even though I have used Turbo tax for about ten years, so I had to put in a lot of information I didn't need to. It is very confusing when getting ready to file and is virtually impossible to e-file federal taxes without e-filing State taxes. I got charged $50 to file state taxes when I still have to send forms to the state. The harder Turbotax works to make the system better, the more difficult it becomes to use. After providing a copious amount of information and clicking "continue", I was asked to fill in the SAME information again. Even with the Federal extension of the filing date to May, one would think STUPID programming errors would have been fixed by 4/14/21. It has a great deal of information: It then asks if I qualify for a particular deduction, deferment or credit. When I answer "no" it comes back and says I'm not qualified to get it. The information previously provided makes that perfectly clear, so why did it waste my time asking if I want it?
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is easy and great with all the changes to covid19 taxes were easyer then i thought it would be
Date published: 2021-04-14
Rated 3 out of 5 by from TurboTax is Expensive Love TurboTax and the software, but it is really expensive. Wish we could get discounts and coupon codes.
Date published: 2021-04-14
Rated 3 out of 5 by from Not happy. Federal went fine. Trying to file State was a mess. Still not sure if it got filed..
Date published: 2021-04-14
Rated 5 out of 5 by from Easy to navigate Fourth year filing with TurboTax. It's always very easy to use and the explanations along each section help amazingly.
Date published: 2021-04-14
Rated 5 out of 5 by from Always Easy I have been using Turbo Tax for over 15 years. My tax situation has changed dramatically since I first started, but Turbo Tax makes it easy to keep up with all of the changes.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax helpers so many changes for taxes needed help from you. thanks
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is easy This was so easy even with some weird forms. Thank you turbotax for making taxes stress free
Date published: 2021-04-14
Rated 5 out of 5 by from What a deal Fast and easy got me through it! You'll like even if you don't like online stuff.
Date published: 2021-04-14
Rated 5 out of 5 by from What a great product! Using Turbo tax for more than 15+ years. Each year the product improves and becomes easier to use. I am person 65+ years young and technology challenged but Turbo Tax is a product that offers me the guidance I need step by step. .
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3020