TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Turbotax! The software steps were comprehensible. There were checkboxes at the dependent dob and I got stacked. A little more explanation will help other people not encounter similar hassle.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy Very helpful. I am not computer savvy . Every year I learn something new on turbo tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use I had a great experience. Everything was straight forward and easy to understand except that I was not given an opportunity to print my returns.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax and Its Chat Help Made Filing So Easy! I needed help from Deanna on the Chat Help. She completely, clearly and quickly resolved my issues so that I could E-file! Amazing service!
Date published: 2021-04-15
Rated 4 out of 5 by from TURBO TAX CONFUSION Use this product every year. This year we went directly to the link for Turbo Tax and had lots of issues with not being recognized as a repeat customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for many years. It is very thorough and easy to use.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy I was able to gather and enter all required info in less than 8 hours with the help of TurboTax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience! I am so happy I chose to use Turbo Tax to file my taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is terrific, even with questions TurboTax is great, for sure, but I don't like how you are sometimes "flying blind" with entries. That is, you're giving TurboTax info but it'snot in the same place it was the previous year - tuition, for example. I know last year I entered (my) tuition for deductions since I was an adult (head of household) with college expenses. This year, I couldn't find that place for the life of me, so I finally had to enter those expenses with my children's tuition (K-12) expenses. Or, self-employment: from year to year, the entries for 1099 income vary, and that can be confusing/concerning.
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax is average for doing taxes Turbo Tax was more difficult to work with this year. It kept telling me the information I entered was not complete. yet when I asked it do a review it found no errors but when I wanted to print it said I had errors. I called the helps center & the gentleman helped he was also confused and had me delete the form and renter all the information again which seemed to work
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3017
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Turbotax! The software steps were comprehensible. There were checkboxes at the dependent dob and I got stacked. A little more explanation will help other people not encounter similar hassle.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy Very helpful. I am not computer savvy . Every year I learn something new on turbo tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use I had a great experience. Everything was straight forward and easy to understand except that I was not given an opportunity to print my returns.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax and Its Chat Help Made Filing So Easy! I needed help from Deanna on the Chat Help. She completely, clearly and quickly resolved my issues so that I could E-file! Amazing service!
Date published: 2021-04-15
Rated 4 out of 5 by from TURBO TAX CONFUSION Use this product every year. This year we went directly to the link for Turbo Tax and had lots of issues with not being recognized as a repeat customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for many years. It is very thorough and easy to use.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy I was able to gather and enter all required info in less than 8 hours with the help of TurboTax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience! I am so happy I chose to use Turbo Tax to file my taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is terrific, even with questions TurboTax is great, for sure, but I don't like how you are sometimes "flying blind" with entries. That is, you're giving TurboTax info but it'snot in the same place it was the previous year - tuition, for example. I know last year I entered (my) tuition for deductions since I was an adult (head of household) with college expenses. This year, I couldn't find that place for the life of me, so I finally had to enter those expenses with my children's tuition (K-12) expenses. Or, self-employment: from year to year, the entries for 1099 income vary, and that can be confusing/concerning.
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax is average for doing taxes Turbo Tax was more difficult to work with this year. It kept telling me the information I entered was not complete. yet when I asked it do a review it found no errors but when I wanted to print it said I had errors. I called the helps center & the gentleman helped he was also confused and had me delete the form and renter all the information again which seemed to work
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3017