TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is extremely helpful I worked with Scott who was knowledgeable, efficient, transparent, and friendly. He answered all of my questions in a professional manner and took the time to understand my questions and concerns. Very appreciative of the time he spent with me getting everything done right.
Date published: 2022-04-07
Rated 5 out of 5 by from Especially NOW turbotax is simple and safe! I would not have been aware of ANY stimulus money coming to me if it weren't for turbotax.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Done 2hrs! The only way to go for me. No appointments or papers to carry around.
Date published: 2022-04-07
Rated 5 out of 5 by from Worth the extra for expert advice. I have used Turbo Tax products to prepare our tax returns for at least ten years now. This is the first time we have utilized Turbo Tax Full Service. It was worth it to have an expert available for all our tax questions and to do the work for us.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use Easy to use can't wait to file again next year with turbo tax
Date published: 2022-04-07
Rated 3 out of 5 by from Numbers didn’t seem to add up The tax refund numbers it was giving me at the start of the review was not even close to the ending number the tax expert was very slow and took way to long to respond and to actually get what was asked answered or to get a requested phone call that came 14hrs plus later
Date published: 2022-04-07
Rated 4 out of 5 by from Overall I would still recommend to friends I have been and remain a multi year loyal, happy turbotax client. This is the first year I've had any issues My first tax expert literally disappeared. We had a phone call scheduled. She did not show up for the call, and then radio silent for the following week or so. It took days to finally get assigned to a new expert. Actually two experts contacted me. One said I would have to reload all documents and start over. Then, Kimberly came on, said she had all my history, and completed my return. Kimberly said she had a couple of issues or questions and would get back to me. She also now is gone and nonresponsive. It does appear she has completed my return, so I'll go with that. My only issue is that experts should be more responsive and not tend to disappear. All in all I think turbotax is good, I plan to continue using and recommending the service.
Date published: 2022-04-07
Rated 2 out of 5 by from Way too expensive I have 1099-B's because I have an investment account that pays the fees by selling shares. So to pay sixty whole dollars in investing fees I have to pay $90 to use "Premier" because other versions don't support 1099-B's. Then every five screens I'm asked if I want to pay even MORE money for extra services I don't want, and then charged $50 to do one whole state return that just plugs in the numbers from Federal. I'm seriously considering just filling out the forms myself next year. It's not THAT inconvenient. Plus the software has bugs I have to work around, anyway.
Date published: 2022-04-07
Rated 5 out of 5 by from ALWAYS GREAT! DOWNLOAD FOR MY MAC AIR WAS UNEVENTFUL. AS ALWAYS COMPLETING MY TAXES WAS STRAIGHTFORWARD, EASY AND ACCURATE. TT IS THE ABSOLUTRE BEST TAX PREP SOFTWEAR. ANYONE WITH AN ELEMENTARY EDUCATION SHOULD BE ABLE TO DO THEIR OWN TAXES USING TURBOTAX.
Date published: 2022-04-07
Rated 5 out of 5 by from 20 years in a row! TurboTax has everything (and I mean everything) that I need to confidently prep my tax returns every year. I love it!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 3015
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is extremely helpful I worked with Scott who was knowledgeable, efficient, transparent, and friendly. He answered all of my questions in a professional manner and took the time to understand my questions and concerns. Very appreciative of the time he spent with me getting everything done right.
Date published: 2022-04-07
Rated 5 out of 5 by from Especially NOW turbotax is simple and safe! I would not have been aware of ANY stimulus money coming to me if it weren't for turbotax.
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Done 2hrs! The only way to go for me. No appointments or papers to carry around.
Date published: 2022-04-07
Rated 5 out of 5 by from Worth the extra for expert advice. I have used Turbo Tax products to prepare our tax returns for at least ten years now. This is the first time we have utilized Turbo Tax Full Service. It was worth it to have an expert available for all our tax questions and to do the work for us.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use Easy to use can't wait to file again next year with turbo tax
Date published: 2022-04-07
Rated 3 out of 5 by from Numbers didn’t seem to add up The tax refund numbers it was giving me at the start of the review was not even close to the ending number the tax expert was very slow and took way to long to respond and to actually get what was asked answered or to get a requested phone call that came 14hrs plus later
Date published: 2022-04-07
Rated 4 out of 5 by from Overall I would still recommend to friends I have been and remain a multi year loyal, happy turbotax client. This is the first year I've had any issues My first tax expert literally disappeared. We had a phone call scheduled. She did not show up for the call, and then radio silent for the following week or so. It took days to finally get assigned to a new expert. Actually two experts contacted me. One said I would have to reload all documents and start over. Then, Kimberly came on, said she had all my history, and completed my return. Kimberly said she had a couple of issues or questions and would get back to me. She also now is gone and nonresponsive. It does appear she has completed my return, so I'll go with that. My only issue is that experts should be more responsive and not tend to disappear. All in all I think turbotax is good, I plan to continue using and recommending the service.
Date published: 2022-04-07
Rated 2 out of 5 by from Way too expensive I have 1099-B's because I have an investment account that pays the fees by selling shares. So to pay sixty whole dollars in investing fees I have to pay $90 to use "Premier" because other versions don't support 1099-B's. Then every five screens I'm asked if I want to pay even MORE money for extra services I don't want, and then charged $50 to do one whole state return that just plugs in the numbers from Federal. I'm seriously considering just filling out the forms myself next year. It's not THAT inconvenient. Plus the software has bugs I have to work around, anyway.
Date published: 2022-04-07
Rated 5 out of 5 by from ALWAYS GREAT! DOWNLOAD FOR MY MAC AIR WAS UNEVENTFUL. AS ALWAYS COMPLETING MY TAXES WAS STRAIGHTFORWARD, EASY AND ACCURATE. TT IS THE ABSOLUTRE BEST TAX PREP SOFTWEAR. ANYONE WITH AN ELEMENTARY EDUCATION SHOULD BE ABLE TO DO THEIR OWN TAXES USING TURBOTAX.
Date published: 2022-04-07
Rated 5 out of 5 by from 20 years in a row! TurboTax has everything (and I mean everything) that I need to confidently prep my tax returns every year. I love it!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 3015