TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Harder to use than prior years Could not find things like where to modify my COVID-year donations. Navigation also seemed harder than prior years, as did finding the errors. Not "intuitive."
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is Great! I like Turbo Tax, just not the price involved to file both Federal and State. But I like the ease of use to file.
Date published: 2021-04-16
Rated 4 out of 5 by from very easy to follow could allow for questions when you do not understand something
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax has been easy and helpful We have never had any issues we continue to do our taxes with Turbo Tax and we love it.
Date published: 2021-04-16
Rated 3 out of 5 by from turbo tax like that this program is free however it is not as simple as last year. found it harder to navigate this year
Date published: 2021-04-16
Rated 5 out of 5 by from It was cool It was actually free this year no extra coverage traps I enjoyed it.
Date published: 2021-04-16
Rated 3 out of 5 by from Not as free as advertised! Unless you have nothing, the filing is not free. It was very annoying to have the hints to upgrade to the next more expensive variant popping up every few pages. It was also sometimes difficult to find the neccessary input forms. Very frustrating, but still better than some others which are actually free.
Date published: 2021-04-16
Rated 3 out of 5 by from Way too costly The software is convenient, but it should really only cost about half as much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is user friendly! Haven't file my own tax for quite some time; truly easy to use.
Date published: 2021-04-16
Rated 2 out of 5 by from Liked older versions better Older versions helped you more. It "held your hand" more. For people not familiar with all the things they need to report, this turbotax doesn't tell you what you need. You have to remember it yourself. When having to upload information from investment firms, it would only put in the first piece of information from a consolidated firm. I had to enter the rest manually. For standard deductions, there could be a better comparison as to whether you should use it or not. It doesn't indicate that all your deductions added up could possibly be more than the standard deduction. I came close when I realized I probably could have filed the longer version.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Harder to use than prior years Could not find things like where to modify my COVID-year donations. Navigation also seemed harder than prior years, as did finding the errors. Not "intuitive."
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is Great! I like Turbo Tax, just not the price involved to file both Federal and State. But I like the ease of use to file.
Date published: 2021-04-16
Rated 4 out of 5 by from very easy to follow could allow for questions when you do not understand something
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax has been easy and helpful We have never had any issues we continue to do our taxes with Turbo Tax and we love it.
Date published: 2021-04-16
Rated 3 out of 5 by from turbo tax like that this program is free however it is not as simple as last year. found it harder to navigate this year
Date published: 2021-04-16
Rated 5 out of 5 by from It was cool It was actually free this year no extra coverage traps I enjoyed it.
Date published: 2021-04-16
Rated 3 out of 5 by from Not as free as advertised! Unless you have nothing, the filing is not free. It was very annoying to have the hints to upgrade to the next more expensive variant popping up every few pages. It was also sometimes difficult to find the neccessary input forms. Very frustrating, but still better than some others which are actually free.
Date published: 2021-04-16
Rated 3 out of 5 by from Way too costly The software is convenient, but it should really only cost about half as much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is user friendly! Haven't file my own tax for quite some time; truly easy to use.
Date published: 2021-04-16
Rated 2 out of 5 by from Liked older versions better Older versions helped you more. It "held your hand" more. For people not familiar with all the things they need to report, this turbotax doesn't tell you what you need. You have to remember it yourself. When having to upload information from investment firms, it would only put in the first piece of information from a consolidated firm. I had to enter the rest manually. For standard deductions, there could be a better comparison as to whether you should use it or not. It doesn't indicate that all your deductions added up could possibly be more than the standard deduction. I came close when I realized I probably could have filed the longer version.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3014