TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from difficult to use The Wizard style (next, next, next) is ok the first time around, but when you want to review or change anything it is a nightmare. It asked me if I wanted to use its's dedicutable and then when I went back the import was gone until I spend a half hour with support to find the magic keyword search to get back to it. Also it doesn't do any calculations for you like you can contribute x to your IRA, it asked you what are donating and then tells you the penalty and then you go back and start over and reenter it.
Date published: 2021-05-05
Rated 4 out of 5 by from Convenient This is a good tool for filing tax return and I will use next year
Date published: 2021-05-05
Rated 5 out of 5 by from Great Tax Software I've used Turbo Tax for about the last 20 years and it has always served me well.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax was easy! Wonderful & easy to use. Walks you through each step!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is very easy to use Have been using Turbo Tax for about 10 years !!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Quick It made filling taxes less scary than I thought it would be for my first time doing it by myself. As a young adult, Turbo Tax made it pretty smooth-sailing without worries.
Date published: 2021-05-05
Rated 1 out of 5 by from Should not force to upgrade I was forced to pay deluxe stating I needed it because I have retirement plan which was not my case and was charged another 40 dollars on top. I would like to get refunded for that. I would qualify for free version but that was not allowed here
Date published: 2021-05-05
Rated 5 out of 5 by from easy helpful site I didn't use a customer service agent, the site was easy to navigate, I felt comfortable using it
Date published: 2021-05-05
Rated 4 out of 5 by from DON'T USE CHAT LINE Really happy to use TurboTax for past 3 years. Great service in all departments except chat line. A really bad attitude and totally useless.
Date published: 2021-05-05
Rated 5 out of 5 by from Love the UI Very pleasing UI with intuitive UX especially the helpful sidebar encyclopedia. An optional dark mode for the website would be amazing.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 3014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from difficult to use The Wizard style (next, next, next) is ok the first time around, but when you want to review or change anything it is a nightmare. It asked me if I wanted to use its's dedicutable and then when I went back the import was gone until I spend a half hour with support to find the magic keyword search to get back to it. Also it doesn't do any calculations for you like you can contribute x to your IRA, it asked you what are donating and then tells you the penalty and then you go back and start over and reenter it.
Date published: 2021-05-05
Rated 4 out of 5 by from Convenient This is a good tool for filing tax return and I will use next year
Date published: 2021-05-05
Rated 5 out of 5 by from Great Tax Software I've used Turbo Tax for about the last 20 years and it has always served me well.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax was easy! Wonderful & easy to use. Walks you through each step!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is very easy to use Have been using Turbo Tax for about 10 years !!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Quick It made filling taxes less scary than I thought it would be for my first time doing it by myself. As a young adult, Turbo Tax made it pretty smooth-sailing without worries.
Date published: 2021-05-05
Rated 1 out of 5 by from Should not force to upgrade I was forced to pay deluxe stating I needed it because I have retirement plan which was not my case and was charged another 40 dollars on top. I would like to get refunded for that. I would qualify for free version but that was not allowed here
Date published: 2021-05-05
Rated 5 out of 5 by from easy helpful site I didn't use a customer service agent, the site was easy to navigate, I felt comfortable using it
Date published: 2021-05-05
Rated 4 out of 5 by from DON'T USE CHAT LINE Really happy to use TurboTax for past 3 years. Great service in all departments except chat line. A really bad attitude and totally useless.
Date published: 2021-05-05
Rated 5 out of 5 by from Love the UI Very pleasing UI with intuitive UX especially the helpful sidebar encyclopedia. An optional dark mode for the website would be amazing.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 3014