TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is the greatest service ever! Through Turbo Tax I was able to file my taxes with the help of an expert. It is the greatest service ever.
Date published: 2022-04-07
Rated 2 out of 5 by from Thought it was good My return keeps getting rejected saying my adjusted gross income for 2020 is incorrect. I have my documents and I’m entering the correct number. Don’t know what to do now. I used turbo tax for 2020 too so somehow this got screwed up. Help!!!
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is awesome Turbo tax was conveneient, easy and realiable. loved my experience.
Date published: 2022-04-07
Rated 5 out of 5 by from Great Service Everyone help Very good. helped me step by step. Thank You.
Date published: 2022-04-07
Rated 4 out of 5 by from Like Turbo Tax but could be better Biggest complaint is dealing with school expenses for my children in college. The flow is confusing and frustrating. The 1098-T information is entered as is the 1099-Q information for a 529 account but the corresponding accounting for monies used from the 529 aren't entered until later (almost as an afterthought). So what happens is your tax liability goes up and you don't know why. Eventually you stumble on the place to enter your amounts which can be matched with acceptable 529 expenses. It should flow naturally in the course of filling out the return but it does not. I dread this every year because it does not get better. This is my main complaint. Looking forward to not having kids in college. Otherwise I find TT works out fine for me.
Date published: 2022-04-07
Rated 1 out of 5 by from Horrible horrible experience Horrible horrible experience!! You advertise that the service is free but yet I paid over $300 to get my taxes done, and the gentleman that you assigned to help me was no help at all he made me feel like I was a burden and that I was bothering him. This was one of the worst experiences I’ve ever had and this is why every year I dread doing taxes because of things like this. Tax season already gives me anxiety attacks and he didn’t help it any!!
Date published: 2022-04-07
Rated 5 out of 5 by from made me feel comfortable and confident THE TAX PROFESSIONAL WAS AWESOME , THANKS MS. V YOU ROCKED!!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is ok it was ok. nothing too exciting. it worked out fine
Date published: 2022-04-07
Rated 5 out of 5 by from Love TurboTax Full Service! Nancy was the Best! Cannot recommend enough! Worth it!
Date published: 2022-04-07
Rated 4 out of 5 by from Love TurboTax Everything pretty good. Some of the education & business stuff is a little confusing - Easy Step doesn't always conform exactly to the federal forms
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 3013
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is the greatest service ever! Through Turbo Tax I was able to file my taxes with the help of an expert. It is the greatest service ever.
Date published: 2022-04-07
Rated 2 out of 5 by from Thought it was good My return keeps getting rejected saying my adjusted gross income for 2020 is incorrect. I have my documents and I’m entering the correct number. Don’t know what to do now. I used turbo tax for 2020 too so somehow this got screwed up. Help!!!
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is awesome Turbo tax was conveneient, easy and realiable. loved my experience.
Date published: 2022-04-07
Rated 5 out of 5 by from Great Service Everyone help Very good. helped me step by step. Thank You.
Date published: 2022-04-07
Rated 4 out of 5 by from Like Turbo Tax but could be better Biggest complaint is dealing with school expenses for my children in college. The flow is confusing and frustrating. The 1098-T information is entered as is the 1099-Q information for a 529 account but the corresponding accounting for monies used from the 529 aren't entered until later (almost as an afterthought). So what happens is your tax liability goes up and you don't know why. Eventually you stumble on the place to enter your amounts which can be matched with acceptable 529 expenses. It should flow naturally in the course of filling out the return but it does not. I dread this every year because it does not get better. This is my main complaint. Looking forward to not having kids in college. Otherwise I find TT works out fine for me.
Date published: 2022-04-07
Rated 1 out of 5 by from Horrible horrible experience Horrible horrible experience!! You advertise that the service is free but yet I paid over $300 to get my taxes done, and the gentleman that you assigned to help me was no help at all he made me feel like I was a burden and that I was bothering him. This was one of the worst experiences I’ve ever had and this is why every year I dread doing taxes because of things like this. Tax season already gives me anxiety attacks and he didn’t help it any!!
Date published: 2022-04-07
Rated 5 out of 5 by from made me feel comfortable and confident THE TAX PROFESSIONAL WAS AWESOME , THANKS MS. V YOU ROCKED!!!!!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is ok it was ok. nothing too exciting. it worked out fine
Date published: 2022-04-07
Rated 5 out of 5 by from Love TurboTax Full Service! Nancy was the Best! Cannot recommend enough! Worth it!
Date published: 2022-04-07
Rated 4 out of 5 by from Love TurboTax Everything pretty good. Some of the education & business stuff is a little confusing - Easy Step doesn't always conform exactly to the federal forms
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 3013