TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Could not be easier to file yourself The program was easy and Turbo Tax people were great.
Date published: 2021-06-16
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 4
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Could not be easier to file yourself The program was easy and Turbo Tax people were great.
Date published: 2021-06-16
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
Rated 5 out of 5 by from Love turbo tax! The specialist that helped me was very professional, helped me complete my form. Been a member since 2014 and will continue to use turbo tax.
Date published: 2021-06-16
Rated 5 out of 5 by from Don't do my taxes any other way Very easy and simple to follow. Easy instructions!
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is much better than H & R Block product Initially, I purchase the H & R Block online tax product. It was more difficult to navigate than Turbo Tax and when I ran into a problem, I was on hold for over an hour each time to speak to a someone in person and then most of the customer support agents couldn't answer my questions, so I had to call back and start the process all over again. Finally, I got fed up and purchased the Turbo Tax online product and completed my return having only 1 question, which was answered by a customer representative after only 2 minutes on hold. Next year, I'm not going to waste my time with any other product. It will be Turbo Tax for sure!
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 4