TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from amazing easiest way to file our taxes. will definitely recommend Turbo Tax to family and friends!
Date published: 2022-04-07
Rated 2 out of 5 by from Less friendly than last year When you click on ? for more information, the information page is sparse and written in a tiny font. Questions were hard for a non-fiduciary, often requiring us to "wing it." When we went to file after hours and hours of annoying tax questions, I hated my government and I hated TurboTax. When TurboTax software glitched at the time of clicking a button to finally file the freakin' tax forms, I threw my first temper tantrum in my life since age 3. It said my home office had to be under 300 square feet. I had entered 220 square feet. No matter what I changed it to, it kept recycling me to an error of the under 300 feet requirement. I couldn't finish the torturous, arduous never-ending task of e-filing my taxes, even though NY State requires e-filing. Checkmate. I went to bed, couldn't sleep, wondering what to do next. The next day, after rebooting my computer and updating TurboTax, I was finally able to e-file. I never remember TurboTax being fun, but I also never remember it being this frustrating and glitchy.
Date published: 2022-04-07
Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is the bomb. awesome after lots of stress about taxes this year over several out of the norm situations i found turbo tax better than trying to use h and r block
Date published: 2022-04-07
Rated 4 out of 5 by from Good except e-file glitch I've been a TurboTax customer for many years. Overall, I have found TurboTax quite good, using the interview to prompt me to be thorough, but allowing me to access topics and forms directly when needed. The explanations in the help are generally good, as well. Occasionally, however, I've had difficulties with the software or the help. For example, the help on dealing with college tuition and expenses could be much better. And this year my e-file kept failing with a very cryptic error message -- "cancelled, Looks like we've had a technical hiccup." -- that defied debugging! I fixed it only by *manually* initiating an update of the software. E-filing successfully is pretty basic functionality that should be FULLY tested and working in the base version *before* early April! C'mon, Intuit -- you can do better with thorough testing!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2999
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amazing easiest way to file our taxes. will definitely recommend Turbo Tax to family and friends!
Date published: 2022-04-07
Rated 2 out of 5 by from Less friendly than last year When you click on ? for more information, the information page is sparse and written in a tiny font. Questions were hard for a non-fiduciary, often requiring us to "wing it." When we went to file after hours and hours of annoying tax questions, I hated my government and I hated TurboTax. When TurboTax software glitched at the time of clicking a button to finally file the freakin' tax forms, I threw my first temper tantrum in my life since age 3. It said my home office had to be under 300 square feet. I had entered 220 square feet. No matter what I changed it to, it kept recycling me to an error of the under 300 feet requirement. I couldn't finish the torturous, arduous never-ending task of e-filing my taxes, even though NY State requires e-filing. Checkmate. I went to bed, couldn't sleep, wondering what to do next. The next day, after rebooting my computer and updating TurboTax, I was finally able to e-file. I never remember TurboTax being fun, but I also never remember it being this frustrating and glitchy.
Date published: 2022-04-07
Rated 5 out of 5 by from Incredible experience Last text chat and final review expert were incredible.
Date published: 2022-04-07
Rated 5 out of 5 by from Always there when I need them. I was extremely frustrated this year doing my taxes on my own but I decided to hand over the torch to an expert. I'm glad I did.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 I have used turbo tax for many years and find it to be the most useful method to prepare my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax live experts really helped along the way My TurboTax expert Michael was super helpful and ran me through all my options and mistakes.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax is easy to use and helps you along the way to make the appropriate response to all question
Date published: 2022-04-07
Rated 5 out of 5 by from :) process was easy and simple, unlike the rest of my life
Date published: 2022-04-07
Rated 5 out of 5 by from turbo tax is the bomb. awesome after lots of stress about taxes this year over several out of the norm situations i found turbo tax better than trying to use h and r block
Date published: 2022-04-07
Rated 4 out of 5 by from Good except e-file glitch I've been a TurboTax customer for many years. Overall, I have found TurboTax quite good, using the interview to prompt me to be thorough, but allowing me to access topics and forms directly when needed. The explanations in the help are generally good, as well. Occasionally, however, I've had difficulties with the software or the help. For example, the help on dealing with college tuition and expenses could be much better. And this year my e-file kept failing with a very cryptic error message -- "cancelled, Looks like we've had a technical hiccup." -- that defied debugging! I fixed it only by *manually* initiating an update of the software. E-filing successfully is pretty basic functionality that should be FULLY tested and working in the base version *before* early April! C'mon, Intuit -- you can do better with thorough testing!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2999