TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Couple of glitches I've used Turbo Tax for years and never had any problems filing electronically. However, I tried to file last night, 4/15/21, around 8pm and the software would not bring up my mortgage information from my bank, nor would it let me manually input the information. I should always have the option to input information manually. During the review process, there was no guidance regarding the charitable contribution field, Schedule 1, line 7b, I believe. I had to input a random number between 0-300. I tried multiple times inputing 300 and the software still would not let me proceed. There should have been better information available about this field and the required information to make a more informed decision about my entry.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy and helpful Great and easy way to file taxes. Will come back every year!!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Very simple to use and user friendly. Good overall product.
Date published: 2021-04-16
Rated 4 out of 5 by from Good It's good but takes a great deal on patience difficult to tell why screens don't move forward
Date published: 2021-04-16
Rated 5 out of 5 by from did better than H & R Block Very easy done in 30 minutes, have used before but recently went to H & R Block last year it cost more and it wasn't better and this is much more convenient
Date published: 2021-04-16
Rated 2 out of 5 by from Ok could be better I don't need to file under self employed but after getting through everything and coming to the end I'm told I'm filing self employed. In order to change it I have to delete everything and start over....that's insane....do better
Date published: 2021-04-16
Rated 5 out of 5 by from eazy peazy Using TurboTax is easier than squeezing lemons!! Been using this for 6 years, and I love it,
Date published: 2021-04-16
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2991
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Couple of glitches I've used Turbo Tax for years and never had any problems filing electronically. However, I tried to file last night, 4/15/21, around 8pm and the software would not bring up my mortgage information from my bank, nor would it let me manually input the information. I should always have the option to input information manually. During the review process, there was no guidance regarding the charitable contribution field, Schedule 1, line 7b, I believe. I had to input a random number between 0-300. I tried multiple times inputing 300 and the software still would not let me proceed. There should have been better information available about this field and the required information to make a more informed decision about my entry.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy and helpful Great and easy way to file taxes. Will come back every year!!
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Very simple to use and user friendly. Good overall product.
Date published: 2021-04-16
Rated 4 out of 5 by from Good It's good but takes a great deal on patience difficult to tell why screens don't move forward
Date published: 2021-04-16
Rated 5 out of 5 by from did better than H & R Block Very easy done in 30 minutes, have used before but recently went to H & R Block last year it cost more and it wasn't better and this is much more convenient
Date published: 2021-04-16
Rated 2 out of 5 by from Ok could be better I don't need to file under self employed but after getting through everything and coming to the end I'm told I'm filing self employed. In order to change it I have to delete everything and start over....that's insane....do better
Date published: 2021-04-16
Rated 5 out of 5 by from eazy peazy Using TurboTax is easier than squeezing lemons!! Been using this for 6 years, and I love it,
Date published: 2021-04-16
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2991