TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is the BEST Turbo Tax while this year was my last choice because I wanted to try a different route, it was the best, most reliable one in the end. My taxes finally are done after trying for weeks with other apps and sites only to run into some kind of wall or too high of a price in the end.
Date published: 2022-09-25
Rated 4 out of 5 by from I like this app I have used this app for years but this year don't understand why it charged me so much 147 dollars. I couldn't get it to go back it selected two different options and I had to pay for two fees instead of one. I shouldn't have to pay that for both when I wanted the cheap one. I'll be calling them tomorrow I shouldn't have to pay double
Date published: 2022-09-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Always easy to navigate and always reliable. This is the only way I trust to file nowadays.
Date published: 2022-09-25
Rated 5 out of 5 by from Best way to do taxes Really helps that the program asks to confirm any info that could be questioned. Saving returns with turbo tax makes the next year easier, automatically imports info from previous returns.
Date published: 2022-09-25
Rated 1 out of 5 by from TT CA business missing trust home sale I used TurboTax business to prepare trust returns for an estate. We sold a home during the year and had capital gains tax withheld for CA. It did not have the form for inputting tax withheld at escrow, nor the way to distribute it to the beneficiaries.
Date published: 2022-09-25
Rated 4 out of 5 by from Very Easy to use. Great telephone support support by Turbo Tax knowledgeable team!!
Date published: 2022-09-24
Rated 5 out of 5 by from Simple and easy I will use them all the time very simple and easy I never used to want to use the computer but it’s so simple I will be using them from here on out
Date published: 2022-09-24
Rated 5 out of 5 by from I Absolutely Love Turbo Tax Online Free Edition. I absolutely love Turbo Tax Online Free Edition. The explanations are well written, the site is super easy to navigate, and the graphics are just lovely. Turbo tax always makes my annual tax filing day memorable. The website is fun, refreshing, informative, and I learn so much about taxes!
Date published: 2022-09-24
Rated 3 out of 5 by from Not easy for Elders with little technology exp. The technology is not easy to understand and leaves assumes the user has previous knowledge about using software. I had 2 days of not being able to communicate with an expert because of technical issues - not mine. It was frustrating and finally I was matched with a super expert (Sharon). Like this frustrating form - It won't take a nickname and doesn't tell me what it's for...frustratingI
Date published: 2022-09-24
Rated 5 out of 5 by from Very helpful! very helpful and educating! I will definitely use again!
Date published: 2022-09-24
All TurboTax® Offerings Reviews - Page 300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the BEST Turbo Tax while this year was my last choice because I wanted to try a different route, it was the best, most reliable one in the end. My taxes finally are done after trying for weeks with other apps and sites only to run into some kind of wall or too high of a price in the end.
Date published: 2022-09-25
Rated 4 out of 5 by from I like this app I have used this app for years but this year don't understand why it charged me so much 147 dollars. I couldn't get it to go back it selected two different options and I had to pay for two fees instead of one. I shouldn't have to pay that for both when I wanted the cheap one. I'll be calling them tomorrow I shouldn't have to pay double
Date published: 2022-09-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Always easy to navigate and always reliable. This is the only way I trust to file nowadays.
Date published: 2022-09-25
Rated 5 out of 5 by from Best way to do taxes Really helps that the program asks to confirm any info that could be questioned. Saving returns with turbo tax makes the next year easier, automatically imports info from previous returns.
Date published: 2022-09-25
Rated 1 out of 5 by from TT CA business missing trust home sale I used TurboTax business to prepare trust returns for an estate. We sold a home during the year and had capital gains tax withheld for CA. It did not have the form for inputting tax withheld at escrow, nor the way to distribute it to the beneficiaries.
Date published: 2022-09-25
Rated 4 out of 5 by from Very Easy to use. Great telephone support support by Turbo Tax knowledgeable team!!
Date published: 2022-09-24
Rated 5 out of 5 by from Simple and easy I will use them all the time very simple and easy I never used to want to use the computer but it’s so simple I will be using them from here on out
Date published: 2022-09-24
Rated 5 out of 5 by from I Absolutely Love Turbo Tax Online Free Edition. I absolutely love Turbo Tax Online Free Edition. The explanations are well written, the site is super easy to navigate, and the graphics are just lovely. Turbo tax always makes my annual tax filing day memorable. The website is fun, refreshing, informative, and I learn so much about taxes!
Date published: 2022-09-24
Rated 3 out of 5 by from Not easy for Elders with little technology exp. The technology is not easy to understand and leaves assumes the user has previous knowledge about using software. I had 2 days of not being able to communicate with an expert because of technical issues - not mine. It was frustrating and finally I was matched with a super expert (Sharon). Like this frustrating form - It won't take a nickname and doesn't tell me what it's for...frustratingI
Date published: 2022-09-24
Rated 5 out of 5 by from Very helpful! very helpful and educating! I will definitely use again!
Date published: 2022-09-24
All TurboTax® Offerings Reviews - Page 300