TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from AWFUL This year the process was cumbersome, frustrating, and annoying. The system kept asking me for updates that I already made. The chat feature was useless because there was nobody to chat with I had no entries for box 14 on my W-2 and the system asking me to fill it in, etc, etc
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax awesome Good experience. Save time and money. Efficient and helpful.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax user since 2004 and hoping for more! A neighbor lent me TurboTax in 2004, and I have used it ever since. It is convenient, and I rely on it every year, but from time to time I have problems while using it that I have to blindly work thru. This year the Dividend Amounts imported from Schwab did not match the amounts reported by Schwab. I spoke to a Schwab Advisor familiar with TurboTax who alerted me to the Forms tab which allowed me to see that the info was correct on the return. I have been flying a little blind since 2004, relying on constant checking before printing/sending, which messed me up 1 year when I double reported interest & dividends. So, I learned something today & will be age 77 on 17 May. As an aside to TurboTax, I would like to report that my 46 year old male child stated that he (simple income under $10,000, normally free online) used TurboTax and put a $90 charge on his credit card after the initial offer of $150 taken from his tax refund. I hope this is NOT true, and That TurboTax would never be a part such a scheme! Contact me if you are able to do so.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax extra state returns is excessive Forms work but 45 dollars to get and 25 to file additional states I have to file in 3 states. TN is only 2 pages $70 for my home state is more than I pay for the Federal and one state. Consider lowering the rates for extra states and rate to file them.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax 2020 Awesome as usual! Easy and accurate and very helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is awesome I've used turbo tax forever. Its services are excellent.
Date published: 2021-05-14
Rated 5 out of 5 by from First time user I filed my taxes for the first time!!!! I heard really great things about TurboTax and I finally put my fears aside and just went for it and filed my taxes solo. TurboTax is very easy to use and the formatting is extremely easy. They show you all the necessary steps to make filing easy and successful. Definitely glad I listened to my friends and proud of myself for doing my taxes on my own with such a helpful website.
Date published: 2021-05-14
Rated 5 out of 5 by from turbo is the easist way to file they helped me without upgrading me and they helped me to fix all problems online b4 i filed with irs
Date published: 2021-05-14
Rated 5 out of 5 by from Fantastic and All Done Easy, clear and fast. Professional and not at all a hardship.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to follow Filing our taxes was easy to follow with very little error for making a mistake. It steps you through your taxes and compared what was file 2019 to what I entered for 2020
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 2989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from AWFUL This year the process was cumbersome, frustrating, and annoying. The system kept asking me for updates that I already made. The chat feature was useless because there was nobody to chat with I had no entries for box 14 on my W-2 and the system asking me to fill it in, etc, etc
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax awesome Good experience. Save time and money. Efficient and helpful.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax user since 2004 and hoping for more! A neighbor lent me TurboTax in 2004, and I have used it ever since. It is convenient, and I rely on it every year, but from time to time I have problems while using it that I have to blindly work thru. This year the Dividend Amounts imported from Schwab did not match the amounts reported by Schwab. I spoke to a Schwab Advisor familiar with TurboTax who alerted me to the Forms tab which allowed me to see that the info was correct on the return. I have been flying a little blind since 2004, relying on constant checking before printing/sending, which messed me up 1 year when I double reported interest & dividends. So, I learned something today & will be age 77 on 17 May. As an aside to TurboTax, I would like to report that my 46 year old male child stated that he (simple income under $10,000, normally free online) used TurboTax and put a $90 charge on his credit card after the initial offer of $150 taken from his tax refund. I hope this is NOT true, and That TurboTax would never be a part such a scheme! Contact me if you are able to do so.
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax extra state returns is excessive Forms work but 45 dollars to get and 25 to file additional states I have to file in 3 states. TN is only 2 pages $70 for my home state is more than I pay for the Federal and one state. Consider lowering the rates for extra states and rate to file them.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax 2020 Awesome as usual! Easy and accurate and very helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is awesome I've used turbo tax forever. Its services are excellent.
Date published: 2021-05-14
Rated 5 out of 5 by from First time user I filed my taxes for the first time!!!! I heard really great things about TurboTax and I finally put my fears aside and just went for it and filed my taxes solo. TurboTax is very easy to use and the formatting is extremely easy. They show you all the necessary steps to make filing easy and successful. Definitely glad I listened to my friends and proud of myself for doing my taxes on my own with such a helpful website.
Date published: 2021-05-14
Rated 5 out of 5 by from turbo is the easist way to file they helped me without upgrading me and they helped me to fix all problems online b4 i filed with irs
Date published: 2021-05-14
Rated 5 out of 5 by from Fantastic and All Done Easy, clear and fast. Professional and not at all a hardship.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to follow Filing our taxes was easy to follow with very little error for making a mistake. It steps you through your taxes and compared what was file 2019 to what I entered for 2020
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 2989