TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from More simple steps It was organized but wanted more simple steps. It would be good if the product is cheaper and allow more than one free State filing.
Date published: 2021-05-02
Rated 3 out of 5 by from no direct place to get questions answered Have used Turbo Tax since it came out. Used to be a place you could click on to get forms explained in layman's language. I can no longer find this feature. (Ex: If I don't know what a cost basis is, or how to figure out foreign income from investments, then I am on my own.) Was nice to see things explained a little better in the past -right in the interview. Yes, there was a feature to exit and ask the community, but then you had to wait for an answer. I am just interested in terms being defined so the average -non-accountant-type person can understand it. I learned so much in the past, but really there were no learning tools this year to speak on. I had difficulty understanding the forms and terms and what was really wanted with very little in the way of explanations for the past couple of years.
Date published: 2021-05-02
Rated 3 out of 5 by from Could be better It would not accept my Property ID for Apartment I live in and I know it was right
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to Use This is the first time I have self-prepared my tax return. Turbo tax made the process very straight forward and easy to follow. I will not dread doing my taxes again next year!
Date published: 2021-05-02
Rated 4 out of 5 by from Download is much better than online version The download is so much better than the online version for home and business. It seems more thorough and tackles every piece.
Date published: 2021-05-02
Rated 5 out of 5 by from GO TURBO TAX! Turbo Tax takes all the stress right off my shoulders! The Turbo Tax Representative called me within 5 minutes from my request and helped me resolve a problem. He was professional, personable, extremely efficient and very informative! What more could I ask for? I recommend Turbo Tax to everybody I know.
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is easy you will like it. it is super easy been using it for years
Date published: 2021-05-02
Rated 5 out of 5 by from Great way to do Taxes It is a pain with all the complicated questions since I am self-employed, but it's also very detailed. I hate forms, computers, technology - not a young person, but even for me, it is totally manageable! This is my second year using it, I'll never pay anybody else to file for me. THANK YOU!
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax Easy to navigate and thorough as it walk you through every step.
Date published: 2021-05-02
Rated 5 out of 5 by from Very easy to use Every year my taxes get more complicated but turbo tax makes it easy to understand and file.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2985
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from More simple steps It was organized but wanted more simple steps. It would be good if the product is cheaper and allow more than one free State filing.
Date published: 2021-05-02
Rated 3 out of 5 by from no direct place to get questions answered Have used Turbo Tax since it came out. Used to be a place you could click on to get forms explained in layman's language. I can no longer find this feature. (Ex: If I don't know what a cost basis is, or how to figure out foreign income from investments, then I am on my own.) Was nice to see things explained a little better in the past -right in the interview. Yes, there was a feature to exit and ask the community, but then you had to wait for an answer. I am just interested in terms being defined so the average -non-accountant-type person can understand it. I learned so much in the past, but really there were no learning tools this year to speak on. I had difficulty understanding the forms and terms and what was really wanted with very little in the way of explanations for the past couple of years.
Date published: 2021-05-02
Rated 3 out of 5 by from Could be better It would not accept my Property ID for Apartment I live in and I know it was right
Date published: 2021-05-02
Rated 5 out of 5 by from Easy to Use This is the first time I have self-prepared my tax return. Turbo tax made the process very straight forward and easy to follow. I will not dread doing my taxes again next year!
Date published: 2021-05-02
Rated 4 out of 5 by from Download is much better than online version The download is so much better than the online version for home and business. It seems more thorough and tackles every piece.
Date published: 2021-05-02
Rated 5 out of 5 by from GO TURBO TAX! Turbo Tax takes all the stress right off my shoulders! The Turbo Tax Representative called me within 5 minutes from my request and helped me resolve a problem. He was professional, personable, extremely efficient and very informative! What more could I ask for? I recommend Turbo Tax to everybody I know.
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax is easy you will like it. it is super easy been using it for years
Date published: 2021-05-02
Rated 5 out of 5 by from Great way to do Taxes It is a pain with all the complicated questions since I am self-employed, but it's also very detailed. I hate forms, computers, technology - not a young person, but even for me, it is totally manageable! This is my second year using it, I'll never pay anybody else to file for me. THANK YOU!
Date published: 2021-05-02
Rated 5 out of 5 by from turbo tax Easy to navigate and thorough as it walk you through every step.
Date published: 2021-05-02
Rated 5 out of 5 by from Very easy to use Every year my taxes get more complicated but turbo tax makes it easy to understand and file.
Date published: 2021-05-02
All TurboTax® Offerings Reviews - Page 2985