TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy for an older person to use. Thanks! Filing was easy but I had one problem. I have a new email address but couldn't figure out how to update my record. How do I do that?
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX WAS AWESOME i was told about it so i tried it out and it was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Awesome Tax Program Easy to use and answered all my questions and problems.
Date published: 2021-04-15
Rated 5 out of 5 by from Phenomenal Excellent, thank you, will return, recommend to all
Date published: 2021-04-15
Rated 4 out of 5 by from Great but Prints too many pages I really like Turbo tax and I have been using it for over 20 years, but I feel like when I ask to print it, it prints too many pages.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy! The site was easy to use and I feel Turbotax got me the maximum refund, compared to other tax agencies. It didn't take long at all to file.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great, year after year Been using turbo tax since 2002 when i first started filing in college. Its easy and convenient (information is stored year after year).
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT GREAT WILL USE AGAIN NEXT YEAR WHAT MORE DO YOU WANT
Date published: 2021-04-15
Rated 3 out of 5 by from Limited capability through year end - wait to buy I purchased Turbo Tax Premier in late November, 2020 because I was converting an IRA to a Roth and needed IRA information as well as capital gains. When I ran it it stated each capability was not yet there. I paid full price from Intuit and got a limited product. Had I known the product was not ready, I would have waited until first of year before purchasing, and at the nice Costco discount. I really believe users should be told which features are not yet implemented (due to tax code/forms etc) on the web site so they would be aware. The other large issue as of 4/14/2021 is that Sch Ks are incorrectly putting QBI losses from 2019 into 2018 and I had to do a lot of research to find that out. Documentation was poor and it was the TT Community who identified this as a bug in Turbo Tax that is yet to be fixed. Their workaround helped me to do this correctly but it should never have come to that (Smart Check alerted me to the problem but it provided no help to resolve it). I have used Turbo Tax Premier for many years and love the way it downloads from brokerages all the complicated 1099s EASILY. I almost never have to do anything. Overall I am very pleased with it. If the other 2 issues I mentioned had not occurred it would have been 5 stars.
Date published: 2021-04-15
Rated 4 out of 5 by from Please add Font Zoom! Turbo Tax has been my go-to tax completion source for over a decade, and it will be again next year! With a self-employed component and now social security in my taxes, I can't imagine going it alone. BUT I am getting older, and had eye surgery last year. Could you please add font/view zoom to make reading the forms a little easier? Then I'd give you that 5th star, again.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy for an older person to use. Thanks! Filing was easy but I had one problem. I have a new email address but couldn't figure out how to update my record. How do I do that?
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX WAS AWESOME i was told about it so i tried it out and it was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Awesome Tax Program Easy to use and answered all my questions and problems.
Date published: 2021-04-15
Rated 5 out of 5 by from Phenomenal Excellent, thank you, will return, recommend to all
Date published: 2021-04-15
Rated 4 out of 5 by from Great but Prints too many pages I really like Turbo tax and I have been using it for over 20 years, but I feel like when I ask to print it, it prints too many pages.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy! The site was easy to use and I feel Turbotax got me the maximum refund, compared to other tax agencies. It didn't take long at all to file.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great, year after year Been using turbo tax since 2002 when i first started filing in college. Its easy and convenient (information is stored year after year).
Date published: 2021-04-15
Rated 5 out of 5 by from GREAT GREAT WILL USE AGAIN NEXT YEAR WHAT MORE DO YOU WANT
Date published: 2021-04-15
Rated 3 out of 5 by from Limited capability through year end - wait to buy I purchased Turbo Tax Premier in late November, 2020 because I was converting an IRA to a Roth and needed IRA information as well as capital gains. When I ran it it stated each capability was not yet there. I paid full price from Intuit and got a limited product. Had I known the product was not ready, I would have waited until first of year before purchasing, and at the nice Costco discount. I really believe users should be told which features are not yet implemented (due to tax code/forms etc) on the web site so they would be aware. The other large issue as of 4/14/2021 is that Sch Ks are incorrectly putting QBI losses from 2019 into 2018 and I had to do a lot of research to find that out. Documentation was poor and it was the TT Community who identified this as a bug in Turbo Tax that is yet to be fixed. Their workaround helped me to do this correctly but it should never have come to that (Smart Check alerted me to the problem but it provided no help to resolve it). I have used Turbo Tax Premier for many years and love the way it downloads from brokerages all the complicated 1099s EASILY. I almost never have to do anything. Overall I am very pleased with it. If the other 2 issues I mentioned had not occurred it would have been 5 stars.
Date published: 2021-04-15
Rated 4 out of 5 by from Please add Font Zoom! Turbo Tax has been my go-to tax completion source for over a decade, and it will be again next year! With a self-employed component and now social security in my taxes, I can't imagine going it alone. BUT I am getting older, and had eye surgery last year. Could you please add font/view zoom to make reading the forms a little easier? Then I'd give you that 5th star, again.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2981