TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to use Spoke with several people. I struggled because some say one thing, others say different, but I ultimately was happy with the result.
Date published: 2022-04-07
Rated 5 out of 5 by from good experience It was easy and quick, and did not use much of my time.
Date published: 2022-04-07
Rated 3 out of 5 by from AVERAGE AND COMPLICATED HARD TO PRINT OUT RETURN FOR FILING BY MAIL AND COMPLICATED
Date published: 2022-04-07
Rated 4 out of 5 by from Great Service, Sneaky Fees The online software worked well; however, it is more expensive than the TurboTax download. I could not find an option to purchase the downloadable version after completing my taxes online. I also did not like how the software kept pushing me to choose the expensive options when I clearly did not need them. 5 stars on product capability, 2 stars on trusting TurboTax not to overcharge
Date published: 2022-04-07
Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2965
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Spoke with several people. I struggled because some say one thing, others say different, but I ultimately was happy with the result.
Date published: 2022-04-07
Rated 5 out of 5 by from good experience It was easy and quick, and did not use much of my time.
Date published: 2022-04-07
Rated 3 out of 5 by from AVERAGE AND COMPLICATED HARD TO PRINT OUT RETURN FOR FILING BY MAIL AND COMPLICATED
Date published: 2022-04-07
Rated 4 out of 5 by from Great Service, Sneaky Fees The online software worked well; however, it is more expensive than the TurboTax download. I could not find an option to purchase the downloadable version after completing my taxes online. I also did not like how the software kept pushing me to choose the expensive options when I clearly did not need them. 5 stars on product capability, 2 stars on trusting TurboTax not to overcharge
Date published: 2022-04-07
Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2965