TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
Rated 4 out of 5 by from Mostly good Instructions and guidance for form 1095-A is confusing and incomplete, ie for children who have insurance via Apple Care but do not have to pay premiums
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax one thing that bugs me, when printing copy of MN return, the pages for property tax are stuck in the middle of the tax pages. they have nothing to do with each other, are filed separately, at different addresses, and in different time frames. it would make more sense for it to be last in the print order.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes filing my return very easy. I've used Turbo Tax for years now, and I am a satisfied customer. Most of the information I need is already in the system, so it's pretty easy and streamlined. I like the confidence to know that my return will be filed completely and correctly.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
Rated 2 out of 5 by from Turbo Tax Cost is misleading. I pick the cheapest, simplest filing and it's still $98. Never tells you that until you're right about to file. I find it misleading.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes filing taxes easy I've been using TurboTax for years. It saves me so much money compared to paying an accountant. TurboTax outlines each step of the process and answers any questions I have. I've used this software to tackle everything from self-employment taxes to rental income to filing returns in multiple states in one year. I highly recommend it to anyone filing their own taxes!
Date published: 2022-04-07
Rated 1 out of 5 by from TurboTax gets worse every year TurboTax was never good. And it's only getting worse. I'm really excited for competitors to ramp up and for TurboTax to lose their moat. Everything is so buggy and slow, and the UI is awful. There are bugs everywhere. Do the engineers not write tests? Does QA not exist?
Date published: 2022-04-07
Rated 4 out of 5 by from Mostly good Instructions and guidance for form 1095-A is confusing and incomplete, ie for children who have insurance via Apple Care but do not have to pay premiums
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax one thing that bugs me, when printing copy of MN return, the pages for property tax are stuck in the middle of the tax pages. they have nothing to do with each other, are filed separately, at different addresses, and in different time frames. it would make more sense for it to be last in the print order.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax makes filing my return very easy. I've used Turbo Tax for years now, and I am a satisfied customer. Most of the information I need is already in the system, so it's pretty easy and streamlined. I like the confidence to know that my return will be filed completely and correctly.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2963