TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Good service, but predatory pricing. Thought I would need Premier based on an uncertain answer to a prompted question, but it quickly became apparent my answer was wrong and I didn't actually need Premier. I had yet to use any of the services, but still had no way to undo the Premier selection. Predatory behavior from Intuit makes me consider searching for another filing option next year.
Date published: 2021-04-15
Rated 5 out of 5 by from SO EASY TurboTax IS BY FAR THE VERY BEST AND EASIEST SOFTWARE I've EVER USED. I RECOMMEND IT TO EVERYONE!
Date published: 2021-04-15
Rated 5 out of 5 by from Super easy, very convenient All around good experience, very helpful and convenient.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was dependable again my issue was resolved through much attention and patience from Laura, the specialist, thank you.
Date published: 2021-04-15
Rated 1 out of 5 by from Huge issue this year Been using turbo tax for 10 plus years. W2 auto filled everything but said my payer ID was incorrect. It was the same as what the W2 said and even if I wanted to change it I could not since it was auto filled. Tried help link and everything I could think of. Spent more time trying to figure that out then I did on my taxes for last 3 years. Never did figure it out so I ended up having to just print out forms that are apparently "incorrect" and mailing them in for the whopping $10 dollars I owe. Due to this issue I will be looking at other options next year due to this frustration.
Date published: 2021-04-15
Rated 5 out of 5 by from Tiffany Rocks Tiffany was awesome to work with to correct my screw ups.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy instructions to follow, have used them before, and have always been satisfied.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great it takes the hard task of filing taxes and makes it as easy as answering a bunch of questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax works every time. Turbo Tax is easy to use and fastest way to do taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Thanks Turbo Tax Daniel was great helping me understand a question that had not been included in tax forms before this year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Good service, but predatory pricing. Thought I would need Premier based on an uncertain answer to a prompted question, but it quickly became apparent my answer was wrong and I didn't actually need Premier. I had yet to use any of the services, but still had no way to undo the Premier selection. Predatory behavior from Intuit makes me consider searching for another filing option next year.
Date published: 2021-04-15
Rated 5 out of 5 by from SO EASY TurboTax IS BY FAR THE VERY BEST AND EASIEST SOFTWARE I've EVER USED. I RECOMMEND IT TO EVERYONE!
Date published: 2021-04-15
Rated 5 out of 5 by from Super easy, very convenient All around good experience, very helpful and convenient.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was dependable again my issue was resolved through much attention and patience from Laura, the specialist, thank you.
Date published: 2021-04-15
Rated 1 out of 5 by from Huge issue this year Been using turbo tax for 10 plus years. W2 auto filled everything but said my payer ID was incorrect. It was the same as what the W2 said and even if I wanted to change it I could not since it was auto filled. Tried help link and everything I could think of. Spent more time trying to figure that out then I did on my taxes for last 3 years. Never did figure it out so I ended up having to just print out forms that are apparently "incorrect" and mailing them in for the whopping $10 dollars I owe. Due to this issue I will be looking at other options next year due to this frustration.
Date published: 2021-04-15
Rated 5 out of 5 by from Tiffany Rocks Tiffany was awesome to work with to correct my screw ups.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy instructions to follow, have used them before, and have always been satisfied.
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is great it takes the hard task of filing taxes and makes it as easy as answering a bunch of questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax works every time. Turbo Tax is easy to use and fastest way to do taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Thanks Turbo Tax Daniel was great helping me understand a question that had not been included in tax forms before this year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2959