TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax Good product answered all of my questions give it a try
Date published: 2022-04-07
Rated 5 out of 5 by from great! helped with me doing the taxes when needed. they have been awesome
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is awesome. It is quick, easy and convenient with as much help as you need along the way until the very end. The live chats are extremely helpful as you complete your forms. I couldn't ask for a better product or service. Excellent
Date published: 2022-04-07
Rated 4 out of 5 by from General Uniformity with some stumbling blocks Initial startup is not intuitive for a novice. Restarting tax program after overnight shutdown requires additional steps. Computer does not save program restart icon..
Date published: 2022-04-07
Rated 3 out of 5 by from Ok - but what's with the updates? So - I continue to use this product year after year and the issue where it wants to update every time you open the product is ridiculous. This is true even when trying to open prior year's returns. Makes you wonder if they are uploading your data for their use. Don't love and don't understand. Other issue is that occasionally you end up when it is checking your return it will take you to an issue that just shows a form number without any data around what the issue is. You have to open the form and then try to figure out what the issue is. This is particularly true in CA state return.
Date published: 2022-04-07
Rated 5 out of 5 by from I don't understand..... I already have shared......how difficult it was to get all the material uploaded for Darice. She was wonderful once we climbed through numerous hoops to get the info to her.
Date published: 2022-04-07
Rated 5 out of 5 by from Great service Turbo tax is an easy service to use and they help you along every step.
Date published: 2022-04-07
Rated 1 out of 5 by from Free doesn't allow transfer from last years paid s I really think Turbo Tax is a poor product I have used the paid version for probably 20+ years, retired so now I used free version. and there was no way to transfer last years info into free version. Also I have older .tax files that are unreadable because I no longer have the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use. The 2021 Turbo Tax Deluxe version seemed to run quite a bit slower than previous years.
Date published: 2022-04-07
Rated 5 out of 5 by from Great The app was fast and easy. They do the work for you
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax Good product answered all of my questions give it a try
Date published: 2022-04-07
Rated 5 out of 5 by from great! helped with me doing the taxes when needed. they have been awesome
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is awesome. It is quick, easy and convenient with as much help as you need along the way until the very end. The live chats are extremely helpful as you complete your forms. I couldn't ask for a better product or service. Excellent
Date published: 2022-04-07
Rated 4 out of 5 by from General Uniformity with some stumbling blocks Initial startup is not intuitive for a novice. Restarting tax program after overnight shutdown requires additional steps. Computer does not save program restart icon..
Date published: 2022-04-07
Rated 3 out of 5 by from Ok - but what's with the updates? So - I continue to use this product year after year and the issue where it wants to update every time you open the product is ridiculous. This is true even when trying to open prior year's returns. Makes you wonder if they are uploading your data for their use. Don't love and don't understand. Other issue is that occasionally you end up when it is checking your return it will take you to an issue that just shows a form number without any data around what the issue is. You have to open the form and then try to figure out what the issue is. This is particularly true in CA state return.
Date published: 2022-04-07
Rated 5 out of 5 by from I don't understand..... I already have shared......how difficult it was to get all the material uploaded for Darice. She was wonderful once we climbed through numerous hoops to get the info to her.
Date published: 2022-04-07
Rated 5 out of 5 by from Great service Turbo tax is an easy service to use and they help you along every step.
Date published: 2022-04-07
Rated 1 out of 5 by from Free doesn't allow transfer from last years paid s I really think Turbo Tax is a poor product I have used the paid version for probably 20+ years, retired so now I used free version. and there was no way to transfer last years info into free version. Also I have older .tax files that are unreadable because I no longer have the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Easy to use. The 2021 Turbo Tax Deluxe version seemed to run quite a bit slower than previous years.
Date published: 2022-04-07
Rated 5 out of 5 by from Great The app was fast and easy. They do the work for you
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2959