TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from This was a very rewarding experience. Awesome Loved it made me feel important! The form was easy to follow and I plan on using it again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from Does a pretty good job It helped a lot. There are a few quarks. The largest was that the 2019 crypto losses I had did not count for any of 2019 but there was not an explanation as to why but I was able to carry it over to 2020 just fine. I am guessing there was a reason but I wish they explained it somewhere. Also, you can't see what your tax forms look like to see if they look right. I wanted to see if my 10,200 was deducted from my state return but there is no where to see what the return actually looks like. But many other features are good and I know it is being done correctly which is the main reason I use TurboTax. It is fairly easy to use so I will keep using it most likely.
Date published: 2021-04-15
Rated 1 out of 5 by from Still no brokerage transaction download capability This is the required TurboTax product for filing Trust Tax returns, but it still does not have the capability the personal version has to download brokerage information. This is difficult to understand, and a significant drawback to the product for Trust filers.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is fast and easy I’m just amazed on how easy they make it to file your own taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax great as usual but add crypto It would be great if you guys could add additional support for crypto and make it easier to upload forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Very Satisfied with TurboTax Online Deluxe This TurboTax Online Deluxe Software is an incredibly Straight-forward, Accurate, and Comprehensive tool. Great Experience!!
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy, informative and helpful! Natalie was helpful and knowledgable and got my problem resloved quickly!
Date published: 2021-04-15
Rated 5 out of 5 by from The only way to file your taxes! TurboTax is very user-friendly with easy to access and understand content sensitive help. You are walked through every single step of the process and it will automatically review what you've entered to make sB
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2957
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from This was a very rewarding experience. Awesome Loved it made me feel important! The form was easy to follow and I plan on using it again next year.
Date published: 2021-04-15
Rated 4 out of 5 by from Does a pretty good job It helped a lot. There are a few quarks. The largest was that the 2019 crypto losses I had did not count for any of 2019 but there was not an explanation as to why but I was able to carry it over to 2020 just fine. I am guessing there was a reason but I wish they explained it somewhere. Also, you can't see what your tax forms look like to see if they look right. I wanted to see if my 10,200 was deducted from my state return but there is no where to see what the return actually looks like. But many other features are good and I know it is being done correctly which is the main reason I use TurboTax. It is fairly easy to use so I will keep using it most likely.
Date published: 2021-04-15
Rated 1 out of 5 by from Still no brokerage transaction download capability This is the required TurboTax product for filing Trust Tax returns, but it still does not have the capability the personal version has to download brokerage information. This is difficult to understand, and a significant drawback to the product for Trust filers.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is fast and easy I’m just amazed on how easy they make it to file your own taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbotax great as usual but add crypto It would be great if you guys could add additional support for crypto and make it easier to upload forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Very Satisfied with TurboTax Online Deluxe This TurboTax Online Deluxe Software is an incredibly Straight-forward, Accurate, and Comprehensive tool. Great Experience!!
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy, informative and helpful! Natalie was helpful and knowledgable and got my problem resloved quickly!
Date published: 2021-04-15
Rated 5 out of 5 by from The only way to file your taxes! TurboTax is very user-friendly with easy to access and understand content sensitive help. You are walked through every single step of the process and it will automatically review what you've entered to make sB
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2957