TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbox Tax is Easy to Use Turbo Tax is easy to use and helpful with questions I have.
Date published: 2021-02-22
Rated 3 out of 5 by from OK Product Product still performs well. Very disappointed that I tried the Free Online version that tells me at the very end that I needed to purchase a product that was much more expensive than the basic version which I used to do this return. Much more expensive. Very disappointed with how the 'FREE' version is presented. No specific reason was stated as to why I needed to purchase an expensive product.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy yo use and fast way to file. Using turbo tax makes you feel confident that your taxes are accurate and also that you were able to use all deductions that might be available for you.
Date published: 2021-02-22
Rated 3 out of 5 by from Easy and helpful! It was great! But you get charged an extra $40 just to be able to to pay out of you Federal refund which I think is crap!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is very good. Easy to use. Didn't need support. Able to use product in multiple sessions.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use and update as you go. I have used TT for years and love it. It saves your spot where you left off so that you can add things as you need.
Date published: 2021-02-22
Rated 3 out of 5 by from When it is updated it works great Had to re-install three times as updates did not work properly. Got the fatal error 1603 each time I did an update check. Turbotax community support was no help at all
Date published: 2021-02-22
Rated 5 out of 5 by from First Time User I found it somewhat difficult to figure out how to answer a few of the questions (government legalize) but once I requested a call all my questions were answered. Having the ability to speak to a live person made all the difference in my rating otherwise I might have thrown in the towel and went back to the CPA.
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax did not automatically populate This year was a very disappointing experience with TurboTax. The software did NOT automatically populate my personal and static information from my previous year's return. I had to enter it all manually. Complete waste of time. Also, I think charging $20 to e-file my state return was a rip-off. I work for H&R Block. We e-file our clients' federal and state returns for FREE. I'll think long and hard about using TurboTax again.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Service Great Service. Great Service. Great Service. Great Service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2953
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbox Tax is Easy to Use Turbo Tax is easy to use and helpful with questions I have.
Date published: 2021-02-22
Rated 3 out of 5 by from OK Product Product still performs well. Very disappointed that I tried the Free Online version that tells me at the very end that I needed to purchase a product that was much more expensive than the basic version which I used to do this return. Much more expensive. Very disappointed with how the 'FREE' version is presented. No specific reason was stated as to why I needed to purchase an expensive product.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy yo use and fast way to file. Using turbo tax makes you feel confident that your taxes are accurate and also that you were able to use all deductions that might be available for you.
Date published: 2021-02-22
Rated 3 out of 5 by from Easy and helpful! It was great! But you get charged an extra $40 just to be able to to pay out of you Federal refund which I think is crap!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is very good. Easy to use. Didn't need support. Able to use product in multiple sessions.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use and update as you go. I have used TT for years and love it. It saves your spot where you left off so that you can add things as you need.
Date published: 2021-02-22
Rated 3 out of 5 by from When it is updated it works great Had to re-install three times as updates did not work properly. Got the fatal error 1603 each time I did an update check. Turbotax community support was no help at all
Date published: 2021-02-22
Rated 5 out of 5 by from First Time User I found it somewhat difficult to figure out how to answer a few of the questions (government legalize) but once I requested a call all my questions were answered. Having the ability to speak to a live person made all the difference in my rating otherwise I might have thrown in the towel and went back to the CPA.
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax did not automatically populate This year was a very disappointing experience with TurboTax. The software did NOT automatically populate my personal and static information from my previous year's return. I had to enter it all manually. Complete waste of time. Also, I think charging $20 to e-file my state return was a rip-off. I work for H&R Block. We e-file our clients' federal and state returns for FREE. I'll think long and hard about using TurboTax again.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Service Great Service. Great Service. Great Service. Great Service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2953