TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax Live full service is GREAT! Great! The agent was super great and professional. She was always in contact with me for my questions. At the end, my tax was filed without any problem.
Date published: 2022-04-07
Rated 5 out of 5 by from excellent Excellent and very knowledgeable help with my concerns. My concerns were not only addressed but they were put to rest. Couldn't have had a better experience!
Date published: 2022-04-07
Rated 5 out of 5 by from Makes things easy! Ray and Sherman were great! Ray helped me file last year as well and he was a good fit. I knew things would be straight forward and that I didn't need to worry.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes life easier! I'm a returning customer, a few different things. Still happy with the easiness and peace of mind mood.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax was easy enough Following prompts made it easy although their are a lot of steps for verification and timeouts.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Worked Great with One Exception Completed my TurboTax online in March without difficulty but was unable to e-file due to disaster tax relief laws not yet passed by Congress. So, I printed the forms to save to return later to see if Congress had acted and I could e-file. I attempted to return to TurboTax early in April, but TurboTax would not allow me to access my files as it had interpreted the fact that I printed the forms that I had mailed-in my returns. It took the help of a service representative to be able to go back to my return. The "trick" that she uses is to tell TurboTax to "Add a State" to be able to return to editing and eventually e-filing. There should have been a more direct or obvious way to get back to the return.
Date published: 2022-04-07
Rated 4 out of 5 by from needs improvement Charging extra to e file State Tax is lousy. When doing review need better explanation of info missing
Date published: 2022-04-07
Rated 1 out of 5 by from Can't Believe I have been using TurboTax for 30 years and I can't believe it still has basic problems. The help that is built in is useless, use Google instead. Try finding how to declare profit from a virtual currency transaction...I gave up after an hour. When there is a calculated amount somewhere, why can't you click on it to find out where it came from?? Just real basic things. It makes it possible to do taxes yourself, but often it is easier to understand the IRS regulation than it is to figure out how to get it into TurboTax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use! Simple process, easy ways to enter information. Great experience
Date published: 2022-04-07
Rated 5 out of 5 by from SIMPLY AWESOME!!! COULDN'T ASK FOR BETTER. KIMBERLY DID AMAZING, AND WALKED THROUGH EVERY STEP!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2953
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live full service is GREAT! Great! The agent was super great and professional. She was always in contact with me for my questions. At the end, my tax was filed without any problem.
Date published: 2022-04-07
Rated 5 out of 5 by from excellent Excellent and very knowledgeable help with my concerns. My concerns were not only addressed but they were put to rest. Couldn't have had a better experience!
Date published: 2022-04-07
Rated 5 out of 5 by from Makes things easy! Ray and Sherman were great! Ray helped me file last year as well and he was a good fit. I knew things would be straight forward and that I didn't need to worry.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax makes life easier! I'm a returning customer, a few different things. Still happy with the easiness and peace of mind mood.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax was easy enough Following prompts made it easy although their are a lot of steps for verification and timeouts.
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Worked Great with One Exception Completed my TurboTax online in March without difficulty but was unable to e-file due to disaster tax relief laws not yet passed by Congress. So, I printed the forms to save to return later to see if Congress had acted and I could e-file. I attempted to return to TurboTax early in April, but TurboTax would not allow me to access my files as it had interpreted the fact that I printed the forms that I had mailed-in my returns. It took the help of a service representative to be able to go back to my return. The "trick" that she uses is to tell TurboTax to "Add a State" to be able to return to editing and eventually e-filing. There should have been a more direct or obvious way to get back to the return.
Date published: 2022-04-07
Rated 4 out of 5 by from needs improvement Charging extra to e file State Tax is lousy. When doing review need better explanation of info missing
Date published: 2022-04-07
Rated 1 out of 5 by from Can't Believe I have been using TurboTax for 30 years and I can't believe it still has basic problems. The help that is built in is useless, use Google instead. Try finding how to declare profit from a virtual currency transaction...I gave up after an hour. When there is a calculated amount somewhere, why can't you click on it to find out where it came from?? Just real basic things. It makes it possible to do taxes yourself, but often it is easier to understand the IRS regulation than it is to figure out how to get it into TurboTax.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use! Simple process, easy ways to enter information. Great experience
Date published: 2022-04-07
Rated 5 out of 5 by from SIMPLY AWESOME!!! COULDN'T ASK FOR BETTER. KIMBERLY DID AMAZING, AND WALKED THROUGH EVERY STEP!
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2953