TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

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Rated 3 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use. The downfall is they try to sell you upgrades at least 5 times during the process.
Date published: 2023-04-15
Rated 2 out of 5 by from Overpriced; Good Product. It was frustrating to encounter upcharges at multiple points- especially at a necessary point when I needed to enter my small businesses' minimal expenses. I could not continue without paying more, after putting in quite a bit of time. It would be helpful if they were more transparent about costs. But, the product and explanations are very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from Cutting corners I feel like in years prior to this turbo tax gave thorough opportunity to claim deductions however this year I felt like deductions were more or less glossed over and I had to utilize the search option multiple times to find applicable deduction sections. All of this was by memory based on years prior. I feel like fees also continue to rise. The timer at the top of screen cheering you on based on "how fast you are going" is assisting in the glossing over on saving opportunities. I think I will be using a tax professional going forward as I am losing faith in this program's integrity.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax 2022 Turbotax makes a stressful, seemingly complicated thing feel pretty darn easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Simple, Fun and Engaging. Turbo Tax walked me through the process, eased the anxiety that comes with filing, and gave me confidence throughout the process. Honestly I never leave reviews, but this process was great.
Date published: 2023-04-15
Rated 2 out of 5 by from It's not the same I missed when you could actually file for FREE. All of the fee's to file is outlandish. I also do not like the new steps to pay before finalizing and reviewing your returns. The system is heavily flawed. The only positive is that they store your information to make the process more convenient and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but a splurge for myself This was a very simple interface but it was out of my budget.
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome I love it, especially the part where it remembered my information from last year and helped me along the way.
Date published: 2023-04-15
Rated 5 out of 5 by from easy easy thanks turbotax for helping me i got to file my self employment tax
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax: Sometime changes are not so "good" I have used Turbo Tax (CD version) for 10 to 12 years. This year CD version no available. Needed Geek Squad help to download. My download version did not go back to last years version to get names, addresses, etc. I had to reenter all that data. This went on through the entire program. Had to reenter data for names and addresses for different sources of revenue and deductions. Worked for a railroad - but was never asked questions to put in data from RRB-1099-R. Never had screens where this years data was compared to last years data (Revenue sources and deductions). All of this added extra time in my overall time spent on using this program.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2922
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is easy to use Turbo tax is easy to use. The downfall is they try to sell you upgrades at least 5 times during the process.
Date published: 2023-04-15
Rated 2 out of 5 by from Overpriced; Good Product. It was frustrating to encounter upcharges at multiple points- especially at a necessary point when I needed to enter my small businesses' minimal expenses. I could not continue without paying more, after putting in quite a bit of time. It would be helpful if they were more transparent about costs. But, the product and explanations are very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from Cutting corners I feel like in years prior to this turbo tax gave thorough opportunity to claim deductions however this year I felt like deductions were more or less glossed over and I had to utilize the search option multiple times to find applicable deduction sections. All of this was by memory based on years prior. I feel like fees also continue to rise. The timer at the top of screen cheering you on based on "how fast you are going" is assisting in the glossing over on saving opportunities. I think I will be using a tax professional going forward as I am losing faith in this program's integrity.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax 2022 Turbotax makes a stressful, seemingly complicated thing feel pretty darn easy.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Simple, Fun and Engaging. Turbo Tax walked me through the process, eased the anxiety that comes with filing, and gave me confidence throughout the process. Honestly I never leave reviews, but this process was great.
Date published: 2023-04-15
Rated 2 out of 5 by from It's not the same I missed when you could actually file for FREE. All of the fee's to file is outlandish. I also do not like the new steps to pay before finalizing and reviewing your returns. The system is heavily flawed. The only positive is that they store your information to make the process more convenient and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from Good but a splurge for myself This was a very simple interface but it was out of my budget.
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome I love it, especially the part where it remembered my information from last year and helped me along the way.
Date published: 2023-04-15
Rated 5 out of 5 by from easy easy thanks turbotax for helping me i got to file my self employment tax
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax: Sometime changes are not so "good" I have used Turbo Tax (CD version) for 10 to 12 years. This year CD version no available. Needed Geek Squad help to download. My download version did not go back to last years version to get names, addresses, etc. I had to reenter all that data. This went on through the entire program. Had to reenter data for names and addresses for different sources of revenue and deductions. Worked for a railroad - but was never asked questions to put in data from RRB-1099-R. Never had screens where this years data was compared to last years data (Revenue sources and deductions). All of this added extra time in my overall time spent on using this program.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2922