TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax a long time provider Excellent guidance for thorough return preparation. Have used it for years and am very satisfied. Only advice I can offer is to improve the process for signing up for TurboTax Advantage: I followed all instructions but saw no evidence of a result of having successfully signed up for it.
Date published: 2021-04-15
Rated 5 out of 5 by from very simple even with deductions I really like the ease and explanation of the steps as it took me through it all. very pleased with the service. 2nd year now.
Date published: 2021-04-15
Rated 2 out of 5 by from i need help i need help now. the steps are not easy. i need person to help
Date published: 2021-04-15
Rated 5 out of 5 by from I still like TurboTax very much I've been using TurboTax for quite a few years now, and I appreciate it for the simplicity especially. It takes no effort to understand the instructions or the information. This is what I want, since there's very little for me to report. It's a breeze to get the whole thing done - even if I sometimes stop in the middle - and all I have to do is sit here at the computer. Every simple return should be done on software like this!
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Turbo Tax was amazing, the export functionality from my previous service worked like a charm and I was done with my taxes in less than 20 min!
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax needs some tweaking A program that most people use only once a year should be super intuitive, and this product just wasn't. Going back to check for transposition errors was complicated, I just wanted to check that my numbers were correct. And somehow turbotax tried to double my interest income, last year it tried to double the dividend on one of my stocks. Please just make it easier to see the work as one goes along.
Date published: 2021-04-15
Rated 4 out of 5 by from Problems with installment sale Problems with installment sale: I was mystified that TurboTax imported my 2019 Return including that I had sold a property in installment sale, but I was not led to a page to review whether I had had any income from that installment sale explicitly. I finally found that yes, I had to open a NEW entry for the income in 2020 and link it to the property information that had been imported.
Date published: 2021-04-15
Rated 5 out of 5 by from Got it done! Easy, always available, keeps the return from last year.
Date published: 2021-04-15
Rated 4 out of 5 by from almost Perfect Could save Turbo Tax Payment agreement and stuff like response too short and failure to get past some income inquiries
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo is great until there is a problem Used Turbo for years. But when the IRS repeatedly rejects a return, even after fixing everything Turbo tells me to, all I can do is repeatedly get rejected. Turbo needs a feature that after several rejections automatically gives you what your options are.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2920
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax a long time provider Excellent guidance for thorough return preparation. Have used it for years and am very satisfied. Only advice I can offer is to improve the process for signing up for TurboTax Advantage: I followed all instructions but saw no evidence of a result of having successfully signed up for it.
Date published: 2021-04-15
Rated 5 out of 5 by from very simple even with deductions I really like the ease and explanation of the steps as it took me through it all. very pleased with the service. 2nd year now.
Date published: 2021-04-15
Rated 2 out of 5 by from i need help i need help now. the steps are not easy. i need person to help
Date published: 2021-04-15
Rated 5 out of 5 by from I still like TurboTax very much I've been using TurboTax for quite a few years now, and I appreciate it for the simplicity especially. It takes no effort to understand the instructions or the information. This is what I want, since there's very little for me to report. It's a breeze to get the whole thing done - even if I sometimes stop in the middle - and all I have to do is sit here at the computer. Every simple return should be done on software like this!
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Turbo Tax was amazing, the export functionality from my previous service worked like a charm and I was done with my taxes in less than 20 min!
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax needs some tweaking A program that most people use only once a year should be super intuitive, and this product just wasn't. Going back to check for transposition errors was complicated, I just wanted to check that my numbers were correct. And somehow turbotax tried to double my interest income, last year it tried to double the dividend on one of my stocks. Please just make it easier to see the work as one goes along.
Date published: 2021-04-15
Rated 4 out of 5 by from Problems with installment sale Problems with installment sale: I was mystified that TurboTax imported my 2019 Return including that I had sold a property in installment sale, but I was not led to a page to review whether I had had any income from that installment sale explicitly. I finally found that yes, I had to open a NEW entry for the income in 2020 and link it to the property information that had been imported.
Date published: 2021-04-15
Rated 5 out of 5 by from Got it done! Easy, always available, keeps the return from last year.
Date published: 2021-04-15
Rated 4 out of 5 by from almost Perfect Could save Turbo Tax Payment agreement and stuff like response too short and failure to get past some income inquiries
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo is great until there is a problem Used Turbo for years. But when the IRS repeatedly rejects a return, even after fixing everything Turbo tells me to, all I can do is repeatedly get rejected. Turbo needs a feature that after several rejections automatically gives you what your options are.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2920