TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from turbo tax needs some tweaking A program that most people use only once a year should be super intuitive, and this product just wasn't. Going back to check for transposition errors was complicated, I just wanted to check that my numbers were correct. And somehow turbotax tried to double my interest income, last year it tried to double the dividend on one of my stocks. Please just make it easier to see the work as one goes along.
Date published: 2021-04-15
Rated 4 out of 5 by from Problems with installment sale Problems with installment sale: I was mystified that TurboTax imported my 2019 Return including that I had sold a property in installment sale, but I was not led to a page to review whether I had had any income from that installment sale explicitly. I finally found that yes, I had to open a NEW entry for the income in 2020 and link it to the property information that had been imported.
Date published: 2021-04-15
Rated 5 out of 5 by from Got it done! Easy, always available, keeps the return from last year.
Date published: 2021-04-15
Rated 4 out of 5 by from almost Perfect Could save Turbo Tax Payment agreement and stuff like response too short and failure to get past some income inquiries
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo is great until there is a problem Used Turbo for years. But when the IRS repeatedly rejects a return, even after fixing everything Turbo tells me to, all I can do is repeatedly get rejected. Turbo needs a feature that after several rejections automatically gives you what your options are.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is the best tax return software I use Turbo Tax software for over 25 years, It's a great software and reliable. I noticed this 2020 turbo tax includes lot of great information to assist me to find what kind of credit I might qualify also it provides lots of new rules came out during the COVID-19 situation. I learned a lot when I doing my tax return. Highly recommend it to everyone!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax Easy to use,quick , able to pay from my return....
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use and precise Pretty much covers everything and super easy to navigate
Date published: 2021-04-15
Rated 5 out of 5 by from Great Customer Service I got stumped a few times while preparing my taxes. Each time a representative was available in no time to assist me with whatever query with patience and a pleasant demeanor. So helpful! Thank y'all!
Date published: 2021-04-15
Rated 3 out of 5 by from It is useful and prettygood but it is not flexible It is unintuitive when you can't save a return and know that you can just pick up where you left off when working and needing to come back to it. Saving is unintuitive as well. If I want to save as a PDF and not print (saving paper is good) it does not make you feel that you're able to and that you are in control of your own return. Work on that and you'll have a very good product. As of this now it is average but useful.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2918
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from turbo tax needs some tweaking A program that most people use only once a year should be super intuitive, and this product just wasn't. Going back to check for transposition errors was complicated, I just wanted to check that my numbers were correct. And somehow turbotax tried to double my interest income, last year it tried to double the dividend on one of my stocks. Please just make it easier to see the work as one goes along.
Date published: 2021-04-15
Rated 4 out of 5 by from Problems with installment sale Problems with installment sale: I was mystified that TurboTax imported my 2019 Return including that I had sold a property in installment sale, but I was not led to a page to review whether I had had any income from that installment sale explicitly. I finally found that yes, I had to open a NEW entry for the income in 2020 and link it to the property information that had been imported.
Date published: 2021-04-15
Rated 5 out of 5 by from Got it done! Easy, always available, keeps the return from last year.
Date published: 2021-04-15
Rated 4 out of 5 by from almost Perfect Could save Turbo Tax Payment agreement and stuff like response too short and failure to get past some income inquiries
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo is great until there is a problem Used Turbo for years. But when the IRS repeatedly rejects a return, even after fixing everything Turbo tells me to, all I can do is repeatedly get rejected. Turbo needs a feature that after several rejections automatically gives you what your options are.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is the best tax return software I use Turbo Tax software for over 25 years, It's a great software and reliable. I noticed this 2020 turbo tax includes lot of great information to assist me to find what kind of credit I might qualify also it provides lots of new rules came out during the COVID-19 situation. I learned a lot when I doing my tax return. Highly recommend it to everyone!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax Easy to use,quick , able to pay from my return....
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use and precise Pretty much covers everything and super easy to navigate
Date published: 2021-04-15
Rated 5 out of 5 by from Great Customer Service I got stumped a few times while preparing my taxes. Each time a representative was available in no time to assist me with whatever query with patience and a pleasant demeanor. So helpful! Thank y'all!
Date published: 2021-04-15
Rated 3 out of 5 by from It is useful and prettygood but it is not flexible It is unintuitive when you can't save a return and know that you can just pick up where you left off when working and needing to come back to it. Saving is unintuitive as well. If I want to save as a PDF and not print (saving paper is good) it does not make you feel that you're able to and that you are in control of your own return. Work on that and you'll have a very good product. As of this now it is average but useful.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 2918