TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome and very easy to use Awesome and very easy to use. It had all the information from that was needed.
Date published: 2022-04-03
Rated 2 out of 5 by from Lacks support for known bugs, lots of extra fees Turbo tax worked fine for my husband's and my somewhat complicated joint return, but my college aged sons' simple returns were horrible. There is a known bug regarding form 8615, but no solution offered. This makes the return be rejected by the IRS. Also, my kids earned minor income at out-of-state colleges so they have to file additional state returns. TT charges $45 for an additional state return (not including additional cost to efile) but we only paid $40 for the TT Deluxe copy that had everything! We filed easily and cheaply at the state's website. Imagine paying $70 to file a state return for a kid that made $1300 and didn't even owe taxes!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is a pretty good program I have used turbotax for 14 years now. Havent had issues yet and when i do have a question I can usually find the answer in the support. Do not care for the community answers. Never know what is actually correct.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax makes it easy! Easy to file and feel good about your results being accurate
Date published: 2022-04-03
Rated 3 out of 5 by from good its ok sometime hard to understand things or where to get info
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very helpful It was my first time filing my own taxes electronically. They made it very easy.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy to use The live help was fantastic and really needed. I would recommend it.
Date published: 2022-04-03
Rated 2 out of 5 by from Only for the Brave and Tax Savy Please be knowledgeable about your tax situation before purchasing Turbo Tax, or willing to invest in tax books before you start. Turbo Tax can occasionally be helpful with additional information or explinations, but it does not know if your investments are a retirement account, for example. You have to know what you do, and even with your best efforts it's not always possible to understand why Turbo Tax includes retirement monies as income when it shouldn't or to be able to override its decisions. It also doesn't hesitate to ask you for the number from a form that it's filling out (not previous year's form. I've been doing my taxes with Turbo Tax for years, but next year, I'm going with a tax accountant.
Date published: 2022-04-03
Rated 5 out of 5 by from Fast and easy Filing my EZ taxes was very fast and when I had questions the handy tax experts answered them fast and to my satisfaction.
Date published: 2022-04-03
Rated 1 out of 5 by from No More Free Free Free Free only applies to the most basic of situations. If you want to efile your state returns you're paying. If you have unemployment to claim, you're paying. So basically Unless you worked a basic essential job the last couple years and mailed your state in, you're paying. And it's not cheap either. Nearly 50 for federal another nearly 50 for state and the a 39 dollar processing fee on top of all that plus taxes. Might try H & R Block online next year they are claiming to be free for more tax situations than turbo. Cant be more expensive I know that.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2908
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and very easy to use Awesome and very easy to use. It had all the information from that was needed.
Date published: 2022-04-03
Rated 2 out of 5 by from Lacks support for known bugs, lots of extra fees Turbo tax worked fine for my husband's and my somewhat complicated joint return, but my college aged sons' simple returns were horrible. There is a known bug regarding form 8615, but no solution offered. This makes the return be rejected by the IRS. Also, my kids earned minor income at out-of-state colleges so they have to file additional state returns. TT charges $45 for an additional state return (not including additional cost to efile) but we only paid $40 for the TT Deluxe copy that had everything! We filed easily and cheaply at the state's website. Imagine paying $70 to file a state return for a kid that made $1300 and didn't even owe taxes!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is a pretty good program I have used turbotax for 14 years now. Havent had issues yet and when i do have a question I can usually find the answer in the support. Do not care for the community answers. Never know what is actually correct.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax makes it easy! Easy to file and feel good about your results being accurate
Date published: 2022-04-03
Rated 3 out of 5 by from good its ok sometime hard to understand things or where to get info
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax is very helpful It was my first time filing my own taxes electronically. They made it very easy.
Date published: 2022-04-03
Rated 4 out of 5 by from Easy to use The live help was fantastic and really needed. I would recommend it.
Date published: 2022-04-03
Rated 2 out of 5 by from Only for the Brave and Tax Savy Please be knowledgeable about your tax situation before purchasing Turbo Tax, or willing to invest in tax books before you start. Turbo Tax can occasionally be helpful with additional information or explinations, but it does not know if your investments are a retirement account, for example. You have to know what you do, and even with your best efforts it's not always possible to understand why Turbo Tax includes retirement monies as income when it shouldn't or to be able to override its decisions. It also doesn't hesitate to ask you for the number from a form that it's filling out (not previous year's form. I've been doing my taxes with Turbo Tax for years, but next year, I'm going with a tax accountant.
Date published: 2022-04-03
Rated 5 out of 5 by from Fast and easy Filing my EZ taxes was very fast and when I had questions the handy tax experts answered them fast and to my satisfaction.
Date published: 2022-04-03
Rated 1 out of 5 by from No More Free Free Free Free only applies to the most basic of situations. If you want to efile your state returns you're paying. If you have unemployment to claim, you're paying. So basically Unless you worked a basic essential job the last couple years and mailed your state in, you're paying. And it's not cheap either. Nearly 50 for federal another nearly 50 for state and the a 39 dollar processing fee on top of all that plus taxes. Might try H & R Block online next year they are claiming to be free for more tax situations than turbo. Cant be more expensive I know that.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2908