TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax makes it much easier good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by from Made my first year doing my own taxes easy! I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by from Straight forward Always straight forward, just read, answer and click
Date published: 2022-04-03
Rated 5 out of 5 by from Helpful and Easy to file Taxes Quick and easy to file my taxes, walked me right through the process
Date published: 2022-04-03
Rated 5 out of 5 by from Once again I love it!!! Easy from start to finish and almost fool proof (Garbage in garbage out)
Date published: 2022-04-03
Rated 5 out of 5 by from Glemma's The Best Glemma was awesome!! She was extremely knowledgeable, helpful, kind, and timely. I was in very good hands. She was willing to go above and beyond to make sure my return was completed on time and with zero penalties. Initially I wasn't sure that full service would be worthwhile but thanks to her I fully intend to choose the same option if TurboTax provides it next year. I really can't say enough, I'm very grateful for the service she provided me. Taxes are always stressful and she made it easy.
Date published: 2022-04-03
Rated 5 out of 5 by from Highly satisfied with TurboTax We are highly satisfied with the live option that was offered.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is worth the expense Turbo Tax is a bit expensive. But worth not going through a headache.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to follow As long as you have all your ducks in a row before you start (have your financial statements), the program guides you through entering those figures and explains what some are in case your descriptions are different.
Date published: 2022-04-03
Rated 1 out of 5 by from The software doesn't work properly. I needed to file in two states this year, and I took a very large IRA distribution, but that distribution was taken while I was living in the first state in which I lived. Your software computed state tax on the full amount of the distribution in both states in which I lived during the year, indicating that I owe at least $35,000.00 more tax than I actually do. These kinds of issues have come up for me when using TurboTax in the past, and instead of your "support" people recognizing the limitations of the software, they counsel me to spend even more money to "talk with experts," etc. Well, your expert confirmed that the problem is with your software, and that I would need to either file my two state returns on paper, or I would need to hire a tax preparer who can handle slightly complicated returns. Note, I did not say highly complicated, I said "slightly complicated.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax makes it much easier good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by from Made my first year doing my own taxes easy! I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by from Straight forward Always straight forward, just read, answer and click
Date published: 2022-04-03
Rated 5 out of 5 by from Helpful and Easy to file Taxes Quick and easy to file my taxes, walked me right through the process
Date published: 2022-04-03
Rated 5 out of 5 by from Once again I love it!!! Easy from start to finish and almost fool proof (Garbage in garbage out)
Date published: 2022-04-03
Rated 5 out of 5 by from Glemma's The Best Glemma was awesome!! She was extremely knowledgeable, helpful, kind, and timely. I was in very good hands. She was willing to go above and beyond to make sure my return was completed on time and with zero penalties. Initially I wasn't sure that full service would be worthwhile but thanks to her I fully intend to choose the same option if TurboTax provides it next year. I really can't say enough, I'm very grateful for the service she provided me. Taxes are always stressful and she made it easy.
Date published: 2022-04-03
Rated 5 out of 5 by from Highly satisfied with TurboTax We are highly satisfied with the live option that was offered.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is worth the expense Turbo Tax is a bit expensive. But worth not going through a headache.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to follow As long as you have all your ducks in a row before you start (have your financial statements), the program guides you through entering those figures and explains what some are in case your descriptions are different.
Date published: 2022-04-03
Rated 1 out of 5 by from The software doesn't work properly. I needed to file in two states this year, and I took a very large IRA distribution, but that distribution was taken while I was living in the first state in which I lived. Your software computed state tax on the full amount of the distribution in both states in which I lived during the year, indicating that I owe at least $35,000.00 more tax than I actually do. These kinds of issues have come up for me when using TurboTax in the past, and instead of your "support" people recognizing the limitations of the software, they counsel me to spend even more money to "talk with experts," etc. Well, your expert confirmed that the problem is with your software, and that I would need to either file my two state returns on paper, or I would need to hire a tax preparer who can handle slightly complicated returns. Note, I did not say highly complicated, I said "slightly complicated.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2902