TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Steve2468 from
Great as always
I've been using TurboTax since the days it came on 3 1/2" floppies. It's the best, in my opinion. No need to look elsewhere.
Date published: 2022-04-03
Rated 4 out of 5 by
Kate966 from
Better than credit karma, not perfect
Had a couple of technical hiccups but otherwise pretty good software. I like that it imports robinhood tax documents.
Date published: 2022-04-03
Rated 3 out of 5 by
DisappointedBret from
Getting Help for a Form Error Was Frustrating
I'm been happily using TurboTax for years. Before submitting my returns, I carefully go through the generated PDF return for errors. This year I found a few on Form 8862-- several checkboxes were erroneously check 'No' including two responses that were check both 'Yes' and 'No'. And this is AFTER TurboTax scanned my return for errors-- not reassuring at all! I called tech support, they view my return online (a very cool service), but then proceeded to tell me for 90 minutes that is was Adobe Acrobat's fault or a problem with Windows. Problem unresolved, I looked myself and sure enough, the TurboTax PDF template for Form 8862 had the checkmarks. I edited the PDF template myself, re-ran TurboTax for the 8862 form and all is good. So: (1) The 'scan your returns for errors' is not thorough; (2) It was difficult to find how to contact Tech Support; and (3) While the phone support person was very polite and wanting to help, the backdoor tech support people were dismissive and technically un-impressive.
Date published: 2022-04-03
Rated 1 out of 5 by
OutsideUS8675309 from
Weak for international filers
If you don't need to file a state return, TT apparently doesn't recognize that you have e-filed your federal return. Even though I have the email confirmation that my Federal return has been accepted, TT will not register the original filing nor the confirmation.
Date published: 2022-04-03
Rated 5 out of 5 by
D520p626 from
Getting better every year!
I've been using turbo tax for years. Changes this year are awesome.
Date published: 2022-04-03
Rated 5 out of 5 by
MontanaJames1986 from
So easy!
Super easy to use and free for simple filing! Highly recommend!
Date published: 2022-04-03
Rated 5 out of 5 by
wenjwar from
Turbo Tax is Great
Turbo Tax gives me the confidence to prepare my taxes without a CPA.
Date published: 2022-04-03
Rated 5 out of 5 by
CCLguy from
Its Great
Been using it since it came on a floppy disc, years and years. Never and issue or mistake caused by the program.
Date published: 2022-04-03
Rated 5 out of 5 by
GB8654 from
Turbo tax is great
Great very helpful explains things very well will use next year
Date published: 2022-04-03
Rated 5 out of 5 by
VAMomRoa from
Steven was SO Helpful!
Steven was so helpful and patient while walking me through all of the steps I was confused about. He helped me ease my worries and enter the needed information.
All TurboTax® Offerings Reviews - Page 2901
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Steve2468 from
Great as always
I've been using TurboTax since the days it came on 3 1/2" floppies. It's the best, in my opinion. No need to look elsewhere.
Date published: 2022-04-03
Rated 4 out of 5 by
Kate966 from
Better than credit karma, not perfect
Had a couple of technical hiccups but otherwise pretty good software. I like that it imports robinhood tax documents.
Date published: 2022-04-03
Rated 3 out of 5 by
DisappointedBret from
Getting Help for a Form Error Was Frustrating
I'm been happily using TurboTax for years. Before submitting my returns, I carefully go through the generated PDF return for errors. This year I found a few on Form 8862-- several checkboxes were erroneously check 'No' including two responses that were check both 'Yes' and 'No'. And this is AFTER TurboTax scanned my return for errors-- not reassuring at all! I called tech support, they view my return online (a very cool service), but then proceeded to tell me for 90 minutes that is was Adobe Acrobat's fault or a problem with Windows. Problem unresolved, I looked myself and sure enough, the TurboTax PDF template for Form 8862 had the checkmarks. I edited the PDF template myself, re-ran TurboTax for the 8862 form and all is good. So: (1) The 'scan your returns for errors' is not thorough; (2) It was difficult to find how to contact Tech Support; and (3) While the phone support person was very polite and wanting to help, the backdoor tech support people were dismissive and technically un-impressive.
Date published: 2022-04-03
Rated 1 out of 5 by
OutsideUS8675309 from
Weak for international filers
If you don't need to file a state return, TT apparently doesn't recognize that you have e-filed your federal return. Even though I have the email confirmation that my Federal return has been accepted, TT will not register the original filing nor the confirmation.
Date published: 2022-04-03
Rated 5 out of 5 by
D520p626 from
Getting better every year!
I've been using turbo tax for years. Changes this year are awesome.
Date published: 2022-04-03
Rated 5 out of 5 by
MontanaJames1986 from
So easy!
Super easy to use and free for simple filing! Highly recommend!
Date published: 2022-04-03
Rated 5 out of 5 by
wenjwar from
Turbo Tax is Great
Turbo Tax gives me the confidence to prepare my taxes without a CPA.
Date published: 2022-04-03
Rated 5 out of 5 by
CCLguy from
Its Great
Been using it since it came on a floppy disc, years and years. Never and issue or mistake caused by the program.
Date published: 2022-04-03
Rated 5 out of 5 by
GB8654 from
Turbo tax is great
Great very helpful explains things very well will use next year
Date published: 2022-04-03
Rated 5 out of 5 by
VAMomRoa from
Steven was SO Helpful!
Steven was so helpful and patient while walking me through all of the steps I was confused about. He helped me ease my worries and enter the needed information.
All TurboTax® Offerings Reviews - Page 2901
Date published: 2022-04-03