TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
GraveyS from
Easy to Use
It's fairly easy to use this software and the help articles are really good. Much more straightforward than other tax software I've used.
Date published: 2021-03-03
Rated 5 out of 5 by
RTXU from
Turbo Tax was easy and representatives were great!
I had contact with several customer service reps. They were all knowledgeable and one in particular did research on my situation and saved me money.
Date published: 2021-03-03
Rated 5 out of 5 by
pt18181818 from
Helpful
Made filing my taxes so easy and helped me get a stimulus I did not recieve!
Date published: 2021-03-03
Rated 3 out of 5 by
Jerry Skier from
Some major problem completing my taxes
The process was not easy. I used Turbo Tax last year but used the Download rather than the Online version. Big mistake. It went well but I was never able to print my return last year, thus I was never able to get a PDF of the return (which I needed in order to transfer last year's infoi nto this years Online form). I spoke with several Turbo Tax representatives and there was nothing they could do to recover the tax forms, they said it was a function of my computer. I wish Turbo Tax would tell prospective customers that if they use the Download version that all of the information you generate will be kept on your private computer as opposed to the Turbo Tax mainframes. The problem with completing my taxes this year Online was that I had to manually fill in all of the tax info as a result of not being able to transfer Iast year's info, which I din't mind, but I didn't have some of the required information from last year's return, ie. Tax ID numbers, Form numbers, etc. in order to complete my taxes and E-File. After many hours with the IRS, I was able to get the information and finally just transmitted my return. I hope next year 2021, that it will be much easier! I will give Turbo Tax another chance next year.
Date published: 2021-03-03
Rated 5 out of 5 by
Janetncats from
Love the ease
You guys are really helpful If you need help they are there to help you
Date published: 2021-03-03
Rated 5 out of 5 by
null from
great experience
super easy to do and im 64 yrs old, not very good with modern technology but if i can do it anyone can
Date published: 2021-03-03
Rated 1 out of 5 by
Mother Theresa from
Not what it used to be
Missing or unavailable forms, confusing questions, and questions that have to be answered in a specific order to be accepted by the program.
Date published: 2021-03-03
Rated 5 out of 5 by
Karmen34 from
Quick & Easy
It’s my first time filing so they made it easy for me to understand.
Date published: 2021-03-03
Rated 5 out of 5 by
doodlemom58 from
Excellent product
Turbo Tax very easy to use will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by
RTing77 from
Continues to Impress
TT continues to be fantastic, taking the unbelievably complicated and converting to where the simple person like me can complete it without error. My taxes were a bit more complex this year with a partial 401(k) disbursement, but TT was right on!
All TurboTax® Offerings Reviews - Page 291
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
GraveyS from
Easy to Use
It's fairly easy to use this software and the help articles are really good. Much more straightforward than other tax software I've used.
Date published: 2021-03-03
Rated 5 out of 5 by
RTXU from
Turbo Tax was easy and representatives were great!
I had contact with several customer service reps. They were all knowledgeable and one in particular did research on my situation and saved me money.
Date published: 2021-03-03
Rated 5 out of 5 by
pt18181818 from
Helpful
Made filing my taxes so easy and helped me get a stimulus I did not recieve!
Date published: 2021-03-03
Rated 3 out of 5 by
Jerry Skier from
Some major problem completing my taxes
The process was not easy. I used Turbo Tax last year but used the Download rather than the Online version. Big mistake. It went well but I was never able to print my return last year, thus I was never able to get a PDF of the return (which I needed in order to transfer last year's infoi nto this years Online form). I spoke with several Turbo Tax representatives and there was nothing they could do to recover the tax forms, they said it was a function of my computer. I wish Turbo Tax would tell prospective customers that if they use the Download version that all of the information you generate will be kept on your private computer as opposed to the Turbo Tax mainframes. The problem with completing my taxes this year Online was that I had to manually fill in all of the tax info as a result of not being able to transfer Iast year's info, which I din't mind, but I didn't have some of the required information from last year's return, ie. Tax ID numbers, Form numbers, etc. in order to complete my taxes and E-File. After many hours with the IRS, I was able to get the information and finally just transmitted my return. I hope next year 2021, that it will be much easier! I will give Turbo Tax another chance next year.
Date published: 2021-03-03
Rated 5 out of 5 by
Janetncats from
Love the ease
You guys are really helpful If you need help they are there to help you
Date published: 2021-03-03
Rated 5 out of 5 by
null from
great experience
super easy to do and im 64 yrs old, not very good with modern technology but if i can do it anyone can
Date published: 2021-03-03
Rated 1 out of 5 by
Mother Theresa from
Not what it used to be
Missing or unavailable forms, confusing questions, and questions that have to be answered in a specific order to be accepted by the program.
Date published: 2021-03-03
Rated 5 out of 5 by
Karmen34 from
Quick & Easy
It’s my first time filing so they made it easy for me to understand.
Date published: 2021-03-03
Rated 5 out of 5 by
doodlemom58 from
Excellent product
Turbo Tax very easy to use will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by
RTing77 from
Continues to Impress
TT continues to be fantastic, taking the unbelievably complicated and converting to where the simple person like me can complete it without error. My taxes were a bit more complex this year with a partial 401(k) disbursement, but TT was right on!
All TurboTax® Offerings Reviews - Page 291
Date published: 2021-03-03